The Willard Company is a full service residential and commercial roofing company specializing in asphalt, copper, slate, tile, and wood (cedar) shingles, and rubber roofing. We install all types of siding. Parker M. Willard Jr., our 5th generation family member, is our General Manager with over 30 years of experience in the business. The Willard Company is fully licensed, trained and certified to give you the best products and workmanship at a fair and reasonable price. We still stand behind our workmanship longer than anyone in the industry and we pride ourselves on our service AFTER the job is complete. Massachusetts Home Improvement Contractor's Registration #106642. Construction Supervisor's License #085926.
Willard is by far the best choice I have made during my ongoing home renovation saga. They were prompt in coming to the house and making an estimate. The contract was well written and specific and covered everything down to the cost of replacement lumber. Lucky for me, they were able to begin 3 days after I agreed and they were on-site promptly at 8:00 AM. The crew was diligent and professional and they worked until the last rays of light to finish the house in one day! They managed this small wonder even though they encountered a hornet's nest while stripping my roof! The breezeway and garage was just as much of a job as the rest of the house, due to the extensive rot and water damage, but they powered through that in a day. I am very pleased with the final result and will keep them in mind for future renovations.
Description of Work: Stripped the existing roof, replaced rotted wood with cdx plywood and re shingled the entire house. They also replaced the flat roof on my breezeway and garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,700
Robert P.
07/2014
5.0
gutter repair, roofing, siding, contractors
 + 2 more
HIghly professional, the team worked very hard. Crew cleaned up every night and was finished in three days. Fit and finish was perfect. Well done.
Description of Work: Removed existing asphalt roof, resheeted individual roof boards with cdx plywood, reshingled roof. removed existing gutters and soffits, replaces with new seamless white gutters and sofit.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Robert B.
07/2014
5.0
gutter repair, roofing
 + 0 more
They did a great job, they are top of the line roofers. They stood behind everything that they said. They were right on time. They have a reputation in the area for being top of the line. They were excellent.
Description of Work: They took off two layers, and put a whole new roof, and we also had them do the new gutter system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Dan C.
07/2014
5.0
house painters, roofing, contractors, woodworking
 + 2 more
I hired Willard Co to replace my roof after another roofer replaced it incorrectly (causing all sorts of issues due to lack of proper ventilation). Mr. Parker and Dan Essary of Willard Co. were responsive to every question and concern that we had during the project. Their team of workers were head and shoulders above the other roofer we used. NOT ONCE, were they unavailable for a phone call. NOT ONCE, did they drop off the face of the earth for several days. I would recommend Willard Co. when you want the job done correctly and want to be treated professionally. I paid them a fair price and got exceptional workmanship.
Description of Work: Willard Co. replaced my roof and did carpentry work prior to exterior being painted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,620
Richard M.
06/2014
5.0
roofing
 + -1 more
I got a quote called elen. I was ready they respond promptly. Job was well done.
Description of Work: Roof an addition & leave into existing roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
David E.
06/2014
5.0
gutter repair, roofing
 + 0 more
Parker Willard came out to give me an estimate for work to be done, advised me on his suggestion for materials – estimate was very reasonable and he did work for that price – Outstanding quality job and service! Terrific company.
Description of Work: New roof and gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19,000
John B.
06/2014
5.0
roofing, woodworking
 + 0 more
The crew was very professional and efficient, completing the roof job in 1 1/2 days. The carpentry work on the house was also done professionally.
Description of Work: Remove & replace rotted cedar shingles, replace trim boards & step & replace roof with shingles.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Beverly H.
05/2014
5.0
doors, roofing
 + 0 more
. All work was completed on time. Professional quality in all his company does. The prices are reasonable. He is always prompt in communicating with the customer. Very reliable.
Description of Work: Parker has done a couple of jobs for me. He has stripped off my old roof and re-shingled. His men did a fantastic job on the roof and the clean-up. Also installed an attic fan. Gave good advice on which fan to use and where it should be located in the roof. He also installed a new door and screen door. Quality workmanship! He did some wall construction in my kitchen. Again, great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from Willard Co
Thank you [member name removed] for your great review!
Lila A.
05/2014
5.0
roofing
 + -1 more
Very pleased with Willard Company and the job they did on our new roof. Very responsive and professional and I would highly recommend them.
Description of Work: Stripped off existing roof layers and installed new Certainteed Roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,735
Response from Willard Co
Thank You [Member Name] for your review!
Christopher S.
03/2014
5.0
roofing
 + -1 more
The first assessment they actually taught me how to fix it myself and save any major costs. Unfortunately, my repair didn't work so they returned and gave me a better price than anyone else, completed it in record time and didn't add a penny to the estimate. A great company. It took a phone call to remind them to start the process. But once they committed they were right there
Description of Work: Replaced part of my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$2,760
Rebecca S.
01/2014
5.0
roofing
 + -1 more
Our roof is 3 floors up and has 5 gables so the job was extensive. The roof was $9,735. They did have to replace some ledger boards on the roof for an extra cost. We also had them replace the flat porch roof of our Juliet porch and replace the railings to code for $4,575. The roof looks wonderful and now we can finally use the Juliet porch. The crew was very professional and I would highly recommend Willard Co. to anyone. We are very pleased with the work done and do not have to worry about our roof any longer.
Description of Work: They replaced our roof and installed ridge vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,630
Response from Willard Co
Thank you very much for your review!
Susan P.
12/2013
5.0
roofing
 + -1 more
Willard was extremely responsible and professional, both in their presentation of what they would do, the products they would use , came in at a fair price (I had looked at several other companies), and executed their work in a timely fashion. They came when they said they would come, and completed the job in one day. Their clean- up afterward was perfect, and they did not use a dumpster, which I liked. They had their own trucks to haul the debris away. I dealt with James Stewart and Parker Willard, who were both responsive and cordial. There was one little bump in the road, while doing the roof, they tore a piece of my siding in the front of the house. When I e-mailed them, they came out that day to evaluate, and fixed it perfectly the next day. you would never know it happened.
Description of Work: Put on an we roof
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Willard Co
Thank you so much for your positive review. Please let us know if we can fulfill any other home improvement needs!
Chris P.
11/2013
5.0
roofing
 + -1 more
The crew from the Willard Co. did an excellent job replacing our asphalt shingle roof. They completed the job in two days, working on Saturday into the pm because of a rain delay the previous day. The finished roof looks great. Outside clean up was tremendous, and they took extra care not to damage the many plants and shrubs we have surrounding the house.
Description of Work: Replaced roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,450
Renee R.
11/2013
1.0
roofing
 + -1 more
We never got past the initial inspection stage.
Description of Work: Came to look at job same day. Promised proposal, did not send. Requested it again, was promised proposal, but they did not send. Because of them a time- and weather-sensitive roof project was stalled for 2 months. They may have treated others well, but not us.
Rating Category
Rating out of 5
$25,000
Response from Willard Co
We take great pride in our quality, workmanship and service before, during and well after a project is complete. Unfortunately, we were in a situation where the scope of work requested by the customer was different than what was required to do the job properly. I apologize we were unable to meet your needs as requested.
Michael G.
10/2013
4.0
roofing
 + -1 more
When I called for a quote they were great. Mr. Willard came out himself. I was thinking I would need an entire new flat roof. He suggested that I start with a repair that would be 2% the cost of a new roof. A quote followed quickly. the follow up was very slow and it was difficult to get a question answered. Eventually they answered my question and sent a crew. I stayed home to see the start of the work and notice that they were not doing what Mr. Willard said they would so I sent them home. They came back another day, did what Mr. Willard said was needed and the patches worked great. Saved me many thousands of dollars. Overall it was a good experience but if I had not been home to watch the first day they would not have done what I was paying to get done.
Description of Work: Repair two areas on a flat roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Willard Co
Thank you for your compliments as well as your constructive criticism. Just to respond to your criticisms. We try to answer all our questions in a timely fashion. As for not completing the work as specified and quoted on our first trip, this was more of a byproduct of not having the appropriate staging to safely do the work, rather than us trying to "get one past our client". I can understand your skepticism, given that many other contractors were just interested in selling you as much work as possible for as much money as possible. Our men attempted to do the work, then informed Mr. Willard that to do the work as quoted, a return trip was necessary. We returned with the appropriate equipment and did our work as specified. We have been in business for 140 years and 5 generations. We do it by being honest. This was evident in the fact that we quoted for roof repair and repaired the roof, in lieu of just trying to upsell a customer into a new roof. We wouldn't sell you what you needed, then in turn try to cut corners. Given the repair, if corners were cut, it would have continued to leak. I hope we can be of service for you in the future, with honest, up front pricing and quality workmanship.
ALISON C.
10/2013
1.0
roofing
 + -1 more
i was very disappointed, given the great reviews on Angie' s List, that I did not get a callback after leaving three messages with their answering service, saying that I wanted an estimate on our roof replacement. We live in the same town, so I was particularly surprised.
Description of Work: nothing
Rating Category
Rating out of 5
responsiveness
1.0
Response from Willard Co
[removed member name], I apologize. This is unacceptable. I have spoken to our answering service regarding this matter. If you would still like a quote, email me directly at pmwjr@willardco.com -Parker M Willard Jr.
We are extremely pleased with the new siding on our house. There were 2 small setbacks, but these were remedied immediately by Mr. Willard. In addition to removing the old siding, they replaced rotted wood and installed insulation over the old clapboards, They also installed new siding, a new storm door, new electrical fixtures for the entryway, a new gutter, new downspouts, and new shutters. They provided excellent advice when we were selecting decorative features for the front door, the front corners of the house, and molding near the roof line. They were very conscientious and precise in their work. The 2 setbacks were as follows: 1. the subcontractors who were removing the old siding did some damage to a few shrubs and were also very slow in completing their part of the work. Mr. Willard hired another set of subcontractors within a day and the new crew did an excellent job removing the rest of the siding as well as protecting the shrubs and cleaning up afterwards. 2. The trim around the front door, although white, did not match the shade of white on the siding, because they were produced by different manufacturers. Mr. Willard's crew painted the trim so that it matches the siding exactly and did a very meticulous job. In summary, we highly recommend this company. In addition to their recent work, they have completed several other projects for us in the past including shingling the roof, building a new chimney, and building a stone staircase at our front entry. Their craftsmenship has been excellent in all cases, and they have been responsive, professional, and pleasant to work with. We would definitely hire them again.
Description of Work: The Willard Company installed new vinyl siding and decorative trim, a new gutter, new downspouts, a new storm door, and new shutters on the front of our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,200
Response from Willard Co
Thank you for taking the time for your glowing review!
Brenda L.
10/2013
5.0
chimney repair
 + -1 more
My only complaint is the lack of clear communication after we signed the contract over when the work would start and it seemed to be longer than I expected. Otherwise everything was very good. The job was done very well. I am very pleased with the results. The workers cleaned up every day.
Description of Work: Remove old chimney and flashing and build new chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Willard Co
Thank you for your compliments as well as your constructive criticisms. We are constantly trying to improve. We hope to hear from you again!
Susan M.
09/2013
5.0
gutter cleaning, roofing
 + 0 more
Gave us a quote w/in a week. Completed job in 2 days-cleaned up-no damage to plants or shrubs.
Description of Work: New roof. He also has cleaned our gutters for years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Julie C.
09/2013
5.0
roofing
 + -1 more
The work was excellent. They were prompt, worked quickly and thoroughly, and cleaned up after themselves. I would definitely recommend them!
Description of Work: Willard Co. replaced all the shingles on our roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Mary B.
08/2013
5.0
roofing
 + -1 more
They were very professional. I am happy with the results. It looks great.
Description of Work: Installed a new roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark H.
08/2013
5.0
roofing
 + -1 more
My experience is very similar to many others here. Willard Co. proved to be a highly skilled, professional firm with obvious pride in doing first-class work. From the initial inspection and detailed quote provided by Mr. Willard himself, to the briefing he provided to his crew on-site on the morning of the job, to the final cleanup, their performance was exemplary. As an indication of the stability of this multi-generational firm, the crew chief on our job had been with the firm for over 12 years- this must be extraordinary in the roofing business. In short, we can recommend this firm without reservation.
Description of Work: Strip existing roof area, strip existing cedar shingle, re-roof, reflash, install drip edge, apply ice/water shield on all exposed surfaces, install new pre-finished (owner supplied) cedar shingle on dormer sidewalls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Rebecca C.
06/2013
5.0
roofing
 + -1 more
We received three estimates for replacing our roof. Price-wise, they were all fairly comparable, but Willard Co provided the most information about their product, without being pushy. Based on this, as well as their previous reviews on Angies List, we decided to hire them. They called the day before, to schedule a time. While this was a little last-minute, I appreciated how they were able to fit us in so soon after hiring. The installers were skilled and did a good job. They came earlier in the morning than expected, and started working on the roof without checking in first. But otherwise, the communication was smooth. The cleanup was so thorough, you would never know they had been here. I was very happy with the whole process and the final result.
Description of Work: Removed two layers of asphalt shingles, re-roofed with new fiberglass shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,600
Amy B.
06/2013
5.0
roofing
 + -1 more
Parker Willard arrived when promised to assess job, sent estimate promptly. The work was also done promptly, although the company did not inform us what date and time they would do the work. Overall, however, we are very satisfied with the price, which seems like a good value and the qaulit of the work.
Description of Work: Repaired garage roof damaged during storms. Removed damaged shingles, removed and replaced damaged boards. Repaired damaged rafter tails. Replaced damaged fascia and soffit. Re-shingled part of roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,340
Evelyn M.
06/2013
5.0
roofing
 + -1 more
Williard co. was on time 8 A.M. was nice & quite, worked all day when finished clean up house outside in good condition.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Skylights,
Roof Ice/Snow Removal,
Masonry,
Gutter Cleaning,
Snow Removal
FAQ
Willard Co is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 6:00 AM - 5:00 PM
Tuesday: 6:00 AM - 5:00 PM
Wednesday: 6:00 AM - 5:00 PM
Thursday: 6:00 AM - 5:00 PM
Friday: 6:00 AM - 5:00 PM
Saturday: Closed
Willard Co accepts the following forms of payment: Check
Yes, Willard Co offers free project estimates.
Yes, Willard Co offers eco-friendly accreditations.
No, Willard Co does not offer a senior discount.
Yes, Willard Co offers emergency services.
Yes, Willard Co offers warranties.
Willard Co offers the following services: Roofing, asphalt shingles, flat roofs, wood shingle, slate repair, copper, siding, vinyl siding, wood shingle and clapboard, gutters, aluminum seamless, copper seamless, copper and galvanized half round.