The Willard Company is a full service residential and commercial roofing company specializing in asphalt, copper, slate, tile, and wood (cedar) shingles, and rubber roofing. We install all types of siding. Parker M. Willard Jr., our 5th generation family member, is our General Manager with over 30 years of experience in the business. The Willard Company is fully licensed, trained and certified to give you the best products and workmanship at a fair and reasonable price. We still stand behind our workmanship longer than anyone in the industry and we pride ourselves on our service AFTER the job is complete. Massachusetts Home Improvement Contractor's Registration #106642. Construction Supervisor's License #085926.
Description of Work: New roof on house & detached garage
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Response from Willard Co
Thank you for your positive review!
Alan D.
05/2016
5.0
roofing
 + -1 more
unknown
Description of Work: Shingles had blown off roof from a wind storm and they replaced them. I had called them in the past for similar service and they charged me a small fee and a contract was sent later for a new roof sometime in the future.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Willard Co
Thank you for you positive review and let us know if we can be of further service! Regards, Parker M Willard Jr.
KATHLEEN M.
05/2016
5.0
roofing
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Willard Co
Thank you for you positive review and let us know if we can be of further service! Regards, Parker M Willard Jr.
Susan K.
02/2016
5.0
gutter repair, roofing
 + 0 more
unknown
Description of Work: Had them do repairs on church gutters damaged last year. Very efficient. I've used them for my own roof repairs at home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Willard Co
Thank you for the review. We appreciate your time and are happy that we could accommodate your needs.
EDWARD D.
02/2016
5.0
roofing
 + -1 more
unknown
Description of Work: I had storm damage on a one story addition on the front of the house. I contacted at least 10 roof contracters until I found Williard Roofing of Westwood. Dan came out a couple of days later and assessed the damage. He was very thorough and a pleasure to work with unlike a few of the other roofers.My insurance company came out again and found further damage in other areas of the roof. I contacted Dan and he came out again immediately and costed out the other damage. He told me that it probably would be better to have a new roof installed as the old roof was 21 years old and eventually would have to be replaced.He was very open and honest with me so I said go ahead as I knew it had to be done.The crew came out a month later and were very fast and efficient.It took 3 days as I also needed new wood shingles replaced in certain areas and new plywood on on the main side of the roof. |The new roof looks great,the crew worked great and Dan and Willard Roofers were fantastic. I would hire them again over all the other roofers that never called back or were just to obnoxious to want them at my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Kathleen P.
01/2016
5.0
roofing
 + -1 more
unknown
Description of Work: "A great experience from start to finish. We love our new roof. |"
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Willard Co
Thank You for your time and positive review!
Victor K.
01/2016
5.0
roofing
 + -1 more
unknown
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Willard Co
Thank You for your time and positive review!
Chris T.
10/2015
5.0
roofing
 + -1 more
unknown
Description of Work: Take out leaking roof vents.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$600
Gunther S.
07/2015
5.0
roofing
 + -1 more
unknown
Description of Work: We're quite happy with the roof thus far. Also, we appreciated that the roof was started |expeditiously so as to avoid further damage
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$29,000
jonathan C.
07/2015
1.0
roofing
 + -1 more
unknown
Description of Work: Never returned any calls
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Willard Co
Hello Mr. [member name removed], While we are very busy, we return every phone call we receive. Can you help us serve you better and let us know what number you called, with whom you spoke, and the time of the phone call? I suspect it may be a problem with our answering service. I would hope we could rectify the situation and work with you. I can be reached directly at 781-858-7496 or at pmwjr@willardco.com Regards, Parker Willard Jr. 5th Generation
Christine O.
06/2015
5.0
roofing
 + -1 more
unknown
Description of Work: re-roofed the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas B.
04/2015
5.0
roofing
 + -1 more
.
Description of Work: Emergency snow removal from roof due to record Boston snowfall.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Peter R.
04/2015
5.0
gutter repair, roofing
 + 0 more
unknown
Description of Work: They removed ice dams from my roof. They got there when promised and fixed the problem in less than an hour.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Alison F.
04/2015
5.0
roofing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
john P.
04/2015
5.0
roofing
 + -1 more
unknown
Description of Work: New roof, they did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Barbara A.
03/2015
5.0
roofing
 + -1 more
.
Description of Work: Cleared snow from the roof of a detached single car garage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kevin N.
03/2015
5.0
roofing, siding, contractors, woodworking
 + 2 more
unknown
Description of Work: Willard Co. replaced the wood siding on my house with vinyl siding. They also replaced the wood decking and rails on my porch with composite decking and rails. They did a great job. The house looks much better. I would definitely recommend their services to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$28,000
Joseph M.
02/2015
5.0
excavators, gutter repair, roofing
 + 1 more
unknown
Description of Work: Called for ice dam removal and full roof snow clearing. They did a pretty good job actually, and I have no complaints. I wish I had been more specific about not creating a snow barrier in front my oil fill up on the side of the house and asked them leave a path to the back door for emergency egress, but overall I give them A still. I have and will have to dig out those places myself. It was my mistake to not ask for them to do those things, but they would have done them I'm sure since I was paying them for the time. They completely cleared our rather steep roof. They were unable to economically remove the ice dams for us, they started on it, but for seven men working at a high dollar per hour each (supply/demand, I don't blame them) it was going to prove a very large investment to have them chip away the ice dams so they told us and suggested we not waste the money. I'm sure I'll be calling them for an estimate for roof replacement and repairs in the spring once the snow melts.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Peter A.
02/2015
5.0
roofing
 + -1 more
unknown
Description of Work: Removed snow and ice from roof. Went as expected. They cleaned up snow debris shoveled from roof from walkways and stairs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$965
RICHARD K.
05/2011
5.0
roofing
 + -1 more
Our experience with Parker was excellent from start to finish. He came when he said he would and gave us a straightforward description and estimate for the work that needed to be done. He worked closely with us to be sure that the replacement skylights would meet our needs and not have the problems that the existing ones did. The work took a little more than a day to complete, and his crew was courteous and clearly knew what they were doing. They informed us of a few minor changes that were needed to the plan and got our approval before proceeding. The workmanship appears to be of high quality, and they cleaned up after themselves. We would definitely use them again for any roofing related work.
Description of Work: Replaced three leaking skylights including new flashing, waterproofing and shingles. Installed ridge vent. Flashed, replaced lead and sealed leaking chimney.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Katerina O.
05/2011
5.0
roofing
 + -1 more
They are very professional and on the top end. They are definitely the more expensive brand, but I am sure that they do a great job. We ended up going with a different provider.
Description of Work: Willard Company gave us a quote about a year ago for roofing.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
steven L.
03/2011
4.0
masonry
 + -1 more
Overall it took alittle longer than we originally planned for. But it's done right!
Description of Work: We had a leak in our roof around the chimney. We had 4 companies look at the problem and most said that the flashing around the chimney was the problem. Willard went alittle further and looked in the chimney to find the real leak. HUGE squirrel's nest in there. The clay liner had fallen apart and blocked the chimmney. They tore down the chimney and rebuilt it up from the roof up. It cost more than we were thinking about but the job was done right.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,600
Sharon P.
09/2010
5.0
roofing
 + -1 more
Highly reputable company for starters. Had three leaks on roof and had very liitle $$ at the time. After calling many companies in area and asking for diagnosis, advice and estimate, they were the ONLY ones who were willing to come out in a timely fashion. Initial visit was from John, Patrick and Parker, Sr. They were eager to work with me: They understood I had very little cash flow at the time and were more than willing to temporarily affix a tarp to the roof while I got my finances together. They were prompt on their arrival and worked diligently to get the job done within the timeframe specified. The job took a total of three days to complete only because they found rotten wood under part of the roof and needed to get a sheet of plywood to remedy the problem. I dealt primarily with PJ (Parker's son) and Kenny (Foreman) who were always there to answer my questions and concerns which might have seemed annoying at the time-but, nonetheless were professionally addressed. My roof NEVER looked so good - I'm both delighted and proud to give them a high reference of praise and recommendation for their superior workmanship.
Description of Work: Emergeny Placement of Tarp on Roof (three leaks) followed by replacement of ENTIRE ROOF.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,200
Daniel B.
02/2010
5.0
roofing
 + -1 more
We moved into our house and surprise, the roof had a leak. We called Willard, who has done two other roofs for us in the past. They work quickly and the quality is excellent (as observed to us by other contractors). We just wanted to fix the leak, since we'd been told (by our home inspector) the roof had 3-4 years of life left in it. Willard did fix the leak, but Parker Willard (president) gave me a call afterward and said the roof was "junk" at this point and we should be prepared to replace it very soon. "Yes, you can keep patching it, but be ready for a major roof job in the next few years." He had one of his men come over, remove some shingles from the roof, and bring them down for me to see. They were all cracked and weathered, and I could also see the roof was warping in one spot. So we decided to replace the roof. I don't feel like I was railroaded into this: it was an honest analysis of our roof, and two other contractors agreed that the warping was significant. Parker Willard was helpful in recommending a good vinyl shingle. We'd selected a mid-priced shingle. Mr. Willard said it was pretty good but recommended a different one, for a mere $500 extra (in a $22,000 job), that he said is "the best shingle we've ever used, and I don't make a dime extra for recommending it." It also looked nicer. So we went with it. His team did the job quickly and we've had no problems at all. The same was true for the other 2 roofs they did for us in years past. When the job was finished, I noticed one shingle sticking up incorrectly and called Willard Co. They fixed it the next day. This is their typical level of good service. A few times, I've asked them to check for possible damage on my roof by other contractors. They've always come promptly -- sometimes the same day -- and have never charged me for these checkups.
Description of Work: Replaced the roof on a Victorian home built in 1899.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$22,500
Clare B.
06/2009
5.0
insulation, roofing
 + 0 more
It was not perfect because one of our rooms had a cathedral ceiling and we could see roofing nails that had come through. They were very good about fixing things. They broke some new plants that we had put in and they took money off the bill. They came back and made good on everything. There was also damage to our railing when they were removing the old shingles from the roof, but they replaced the railing. I would recommend them and I am using them again.
Description of Work: We used Willard Company to reroof parts of our house. They also put additional insulation in our attic and vents in our attic and soffits.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Skylights,
Roof Ice/Snow Removal,
Masonry,
Gutter Cleaning,
Snow Removal
FAQ
Willard Co is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 6:00 AM - 5:00 PM
Tuesday: 6:00 AM - 5:00 PM
Wednesday: 6:00 AM - 5:00 PM
Thursday: 6:00 AM - 5:00 PM
Friday: 6:00 AM - 5:00 PM
Saturday: Closed
Willard Co accepts the following forms of payment: Check
Yes, Willard Co offers free project estimates.
Yes, Willard Co offers eco-friendly accreditations.
No, Willard Co does not offer a senior discount.
Yes, Willard Co offers emergency services.
Yes, Willard Co offers warranties.
Willard Co offers the following services: Roofing, asphalt shingles, flat roofs, wood shingle, slate repair, copper, siding, vinyl siding, wood shingle and clapboard, gutters, aluminum seamless, copper seamless, copper and galvanized half round.