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Vaughan Plumbing & Heating LLC

Plumbing, Water Heaters, Drain Cleaning,

About us

Vaughan Plumbing And Heating is small hands on company. Our main goal is to offer you great service and build our company with happy clients. We can suit your busy schedule and meet your needs. Fully licensed and Insured.

Business highlights

21 years of trusted experience

Services we offer

No job to small, sewer cleaning & video, water heaters, gas piping, leaky pipes, outdoor spigots, toilet install & repair, garbage disposals, drains, small repairs, sewer pipe replacement, sump pumps, water hammer. lack of hot water. toilet repair. water saving products. rotted pipes. stoves, shower valve replacement & repair. Navien certified repair contractor, oil to gas conversions, gas boiler installation & repair.

Services we don't offer

Air Conditioning, HVAC

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

2%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8243 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
3%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 176-200 of 243 reviews

Edward A.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: We had two toilets that were constantly running after each flush. The flappers were worn and would not close. Vaughan plumbing returned my call promptly, set up a time to do the work and did exactly what they said they would do. They showed up on time, with the parts, did the job, and left. They were professional, I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra S.
02/2016
1.0
home remodeling, plumbing
  + 0 more
unknown
Description of Work: Generally, It's not a great plan to tell an optimistic and eager customer who has been waiting to hear from you that you can only come 'if called in the next 10 minutes.' | |But this frustrating experience taught me an excellent lesson. It is very easy to install a sink and attach a faucet. Leakless, I am now thrilled that this plumber's communication was so bad. I'm really thankful that the other plumbers I have been in contact with through this adventure have had such an awful attitude too. If the sad aggravation of getting left in the lurch on this kitchen sink project hadn't occurred, I wouldn't have learned that I am capable of doing so much myself.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Vaughan Plumbing & Heating LLC
Thanks for the review, I'm glad you figured out the plumbing. I do remember we drove to your home and nobody was there, it's hard to stay in business with repeated trips for free. Best, Greg Vaughan

Yona Z.
02/2016
3.0
plumbing
  + -1 more
.
Description of Work: I will never ever use your workers. I paid ahead of time $131.00 for a job that was not done. In fact I am asking for a refund!

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$131

Response from Vaughan Plumbing & Heating LLC
Angies list gets paid $131 not us. If a service was performed a coupon would be adequate payment. Thanks, Greg Vaughan

Sara J.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Stopped two leaks: one under sink and one in dishwasher. Advised about new dishwasher needed. It was very helpful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$131

Joseph H.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: prepared washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patricia M.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Raveendra M.
01/2016
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Michele M.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Very professional and pleasant. Arrived on time. Fixed the running toilet and the clogged drain quickly and efficiently. Would definitely call this company again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard E.
01/2016
5.0
drain cleaning, gas leak repair, plumbing
  + 1 more
unknown
Description of Work: Removed and capped gas lines, re-routed water drain lines and repaired leaking supply line. Work was done promptly and is of good quality.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Victor T.
01/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Penny P.
01/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy S.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

joel F.
01/2016
3.0
plumbing
  + -1 more
unknown
Description of Work: Work was performed twice. First intervention failed to recognize root cause of problem. Second intervention was succesful after customer provided technical guidance. Second intervention was at additional service charge.
Rating CategoryRating out of 5

Eric P.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

emmett S.
01/2016
5.0
gas leak repair, plumbing, water heater repair
  + 1 more
unknown
Description of Work: replaced the o-ring under my toilet. |put some caulking around part of my bathtub. |repaired a leaking gas pipe to my hot water heater.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$316

MATTHEW G.
01/2016
5.0
plumbing
  + -1 more
.
Description of Work: Purchased faucet changing service via Angie's List coupon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$131

Darren M.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Very pleased

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Seth K.
01/2016
5.0
home remodeling, plumbing
  + 0 more
unknown
Description of Work: Replaced a kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Harold B.
12/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$151

Mary Ann S.
12/2015
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stanislava S.
12/2015
5.0
plumbing
  + -1 more
They did a great job.
Description of Work: They did a water pressure maintenace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Susan E.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I have had 2 other plumbers in to try to identify the source of a leak in my bathroom. Third time with Vaughan was a charm! I used a $181 "deal" and owed $90. I'm happy to have it resolved but the hourly rate seems very high. He needed to cut through the ceiling to figure out the issue and left a big mess. Shouldn't they clean up or my expectations unreasonable?

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Sheila D.
12/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane S.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Changed over old three faucet to one faucet shower. Installed two new shower heads. Went great! I will call them with any future plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Mark S.
12/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Repaired a shower faucet. Vaughan was a bit slow to respond to initial online engagement through Angie's List. AL followed up with them, and once that happened things happened quickly and smoothly. Plumber was very professional, had the right parts, and had the skills to do a tricky repair that might have turned into a big expense in other hands.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

16 Roosevelt Rd, Dedham, MA 02026

http://www.vaughanplumbing.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
15005
Trade License Locale
MASS
Trade License Authority
Plumbing And Gas
Trade License Expiration
05/02/2018

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Heating and Air Conditioning,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Water Filtration and Softening

FAQ

Vaughan Plumbing & Heating LLC is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Vaughan Plumbing & Heating LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Vaughan Plumbing & Heating LLC offers free project estimates.
Yes, Vaughan Plumbing & Heating LLC offers eco-friendly accreditations.
Yes, Vaughan Plumbing & Heating LLC offers a 2% senior discount.
No, Vaughan Plumbing & Heating LLC does not offer emergency services.
Yes, Vaughan Plumbing & Heating LLC offers warranties.
Vaughan Plumbing & Heating LLC offers the following services: No job to small, sewer cleaning & video, water heaters, gas piping, leaky pipes, outdoor spigots, toilet install & repair, garbage disposals, drains, small repairs, sewer pipe replacement, sump pumps, water hammer. lack of hot water. toilet repair. water saving products. rotted pipes. stoves, shower valve replacement & repair. Navien certified repair contractor, oil to gas conversions, gas boiler installation & repair.
Air Conditioning, HVAC

Contact information

16 Roosevelt Rd, Dedham, MA 02026

http://www.vaughanplumbing.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM