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Vaughan Plumbing & Heating LLC

Plumbing, Water Heaters, Drain Cleaning,

About us

Vaughan Plumbing And Heating is small hands on company. Our main goal is to offer you great service and build our company with happy clients. We can suit your busy schedule and meet your needs. Fully licensed and Insured.

Business highlights

21 years of trusted experience

Services we offer

No job to small, sewer cleaning & video, water heaters, gas piping, leaky pipes, outdoor spigots, toilet install & repair, garbage disposals, drains, small repairs, sewer pipe replacement, sump pumps, water hammer. lack of hot water. toilet repair. water saving products. rotted pipes. stoves, shower valve replacement & repair. Navien certified repair contractor, oil to gas conversions, gas boiler installation & repair.

Services we don't offer

Air Conditioning, HVAC

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

2%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8243 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
3%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 226-243 of 243 reviews

Christie T.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: The service provider arrived on time and installed a new faucet for my kitchen and bathroom. He was very professional and finished in a timely manner. He also looked at my outside faucet and told me what could be done to repair it. I will use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jon S.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I bought a Big Deal for their service. He was on-time, professional, and got the job done really quickly, which was a lot less time than the deal I purchased.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rama K.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Good experience. They fixed the issues, and proposed cheaper solutions for some other issues we had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marie D.
04/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Unclogged disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

kathleen K.
04/2015
5.0
plumbing, water heater repair
  + 0 more
Excellent!
Description of Work: Disconnected appliances as requested, turned on water heater and disconnected sink. I needed a quick response after I purchased the deal on Angie's list. Greg Vaughan responded that night and arranged to have the work done the next day. I as very impressed with the service and grateful for the rapid response. and they came out the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine S.
04/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: Didn't get the details correct, left faucet in worse shape than was found, charged for extra time that wasn't necessary. Nice guy but won't rehire.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

$300

Response from Vaughan Plumbing & Heating LLC
Hi [Customer Name], Chris was the plumber on the job- he personally stands by his work 100% if there was issues from the service its unfortunate that you never called. There was several issues addressd and unfortunatly it went over the time frame of the coupon you purchased. Due to this I will be canceling my coupons with Angies list as its seems to be creating confusion with customers. On behalf of myself and my staff I wish you well; I hope you can find competint service people for you home in the future. Thank you for your time on this matter. Best, Greg Vaughan Chris Grant Derek Denny Sean Hodgdon

Mary M.
03/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Cynthia R.
03/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: install disposal, fixed downstairs toilet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Virginia S.
02/2015
5.0
home remodeling, plumbing
  + 0 more
unknown
Description of Work: Replaced kitchen faucet and repaired wobbly toilet; when my husband was concerned about the toilet repair, came back right away and cleared things up. Pleased indeed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$422

Kim P.
02/2015
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: They were able to quickly respond and send someone out to my house right before the big blizzard. I ended up needing a new hot water heater and it happened same day. I was impressed by their speed, agility and willingness to work as it was snowing and about to get worse later that day. Professional, nice, easy to work with. Would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Nancy L.
01/2015
5.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: I couldn't drain the upstairs bath tub...every Drano in the store was not going to do it, so I called that morning and he said he would be here within the hour. He was. Snake worked. Happy, happy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

Barton Z.
01/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: We had an urgent situation, with the drain of a shower completely clogged. Vaughan Plumbing came on time, was efficient, courteous, and fixed the problem in less than an hour. The cost was the flat rate for a 1 hour visit.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Jonathan B.
01/2015
5.0
plumbing, wells
  + 0 more
.
Description of Work: They remounted a toilet which had a deteriorated flange in a tricky tile floor, and helped troubleshoot a fickle sump pump. Punctual, friendly and informative. We would have them back again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Josh D.
01/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: never contacted me

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Vaughan Plumbing & Heating LLC
Hi [removed member name], I responded to your email on 12-9-14 if you would like a copy please let me know? 30% of customers that contact me have random questions and I never hear back from them or they hire a different plumber; pursuing customers that don't respond to every email or question would not be productive. I bid you a very good day...and thanks for your time. Best Gregory Vaughan

Paul M. B.
12/2014
3.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul M. B.
12/2014
4.0
plumbing
  + -1 more
Needed new faucet.
Description of Work: Adjusted faucet

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Alison C.
07/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Wasn't sure if the price we agreed to was correct (maybe higher than it should be), because the job was different than what he thought it was.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Mike G.
06/2014
5.0
plumbing
  + -1 more
.
Description of Work: Converted from oil heat to natural gas. They knew what they were doing. Greg Vaughan was there every day with one or two of his company doing the work. It was more complicated a job than I expected, but they did it right. National Grid was not at all helpful in the process, but Vaughan did well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,700

Contact information

16 Roosevelt Rd, Dedham, MA 02026

http://www.vaughanplumbing.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
15005
Trade License Locale
MASS
Trade License Authority
Plumbing And Gas
Trade License Expiration
05/02/2018

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Heating and Air Conditioning,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Water Filtration and Softening

FAQ

Vaughan Plumbing & Heating LLC is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Vaughan Plumbing & Heating LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Vaughan Plumbing & Heating LLC offers free project estimates.
Yes, Vaughan Plumbing & Heating LLC offers eco-friendly accreditations.
Yes, Vaughan Plumbing & Heating LLC offers a 2% senior discount.
No, Vaughan Plumbing & Heating LLC does not offer emergency services.
Yes, Vaughan Plumbing & Heating LLC offers warranties.
Vaughan Plumbing & Heating LLC offers the following services: No job to small, sewer cleaning & video, water heaters, gas piping, leaky pipes, outdoor spigots, toilet install & repair, garbage disposals, drains, small repairs, sewer pipe replacement, sump pumps, water hammer. lack of hot water. toilet repair. water saving products. rotted pipes. stoves, shower valve replacement & repair. Navien certified repair contractor, oil to gas conversions, gas boiler installation & repair.
Air Conditioning, HVAC

Contact information

16 Roosevelt Rd, Dedham, MA 02026

http://www.vaughanplumbing.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM