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MacFarlane Energy

Heating and Air Conditioning, Heating Oil, Water Heaters,

About us

Customer convenience is a top priority at MacFarlane Energy. We simplify our customers' lives by serving as a one-stop shop for heating, air conditioning and home comfort. In addition to delivering heating oil and maintaining the equipment in your home or business, we provide virtually every related service: indoor air quality, duct cleaning, conservation advice, home energy audits, replacing water heaters and oil tanks, installation of high-efficiency equipment, plus more. We also install radiant heat, snow-melt systems, pool heaters, solar hot water systems, and geothermal systems.

Business highlights

78 years of trusted experience
Emergency Services Offered

Services we offer

Automatic heating oil delivery, annual tune ups, indoor air quality, duct cleaning, water purification, pool, radiant, geothermal, solar hot water, hydro air, conservation advice, payment options, tank replacement, water heater replacement, radiant heat, tank-guard, & snow-melt systems

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Reviews

4.6150 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
13%
3
3%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.6
responsiveness
4.6
punctuality
4.8
Showing 126-150 of 150 reviews

sheldon T.
05/2017
5.0
heating oil companies
  + -1 more
See above.
Description of Work: Opened oil delivery account. Initial equipment check technician professional & knowlegeable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

krista B.
01/2017
5.0
water heater repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

JULIA L.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

james K.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

PATRICIA M.
10/2016
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Darshan M.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent!
Description of Work: Repair of air handler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

KATHLEEN M.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The work crew was polite and respectful of our home. Work was completed in a timely fashion with the least amount of disruption considering the work involved in installing central air conditioning. Good experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

barry S.
03/2016
5.0
heating oil companies, heating & air conditioning/hvac
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joanne W.
03/2016
5.0
heating oil companies, heating & air conditioning/hvac
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

YUANJIE H.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PATRICIA M.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
He did a great job.
Description of Work: They installed a boiler. he also fixed some pipes that were hanging.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Rhonda M.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called because I heard a sound from the cold air return from my central A/C system. They sent someone out and he replaced the filter which seems to have fixed the problem. It was, of course, no charge since they had done the maintenance on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kate G.
03/2015
4.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: I've used McFarlane off and on for years. They are pricy on their oil deliveries, but you can not beat their service department. I've used other companies for service, and some of them are in and out of the house in 10-15 minutes. MacFarlane's service guys are great -- they take the time to make sure that everything is checked and working -- they're generally at my house for over an hour (sometimes more) for an annual inspection (and I'm NOT paying them hourly). I've also used them to replace a hot water heater -- and again their service guys are the best!! | |People in the office are great too -- when they give you a time/date for service, yhey show up when they say they will.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Charles S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Air Conditioning tuneup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Roberta R.
06/2014
4.0
heating oil companies, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: We use them for heating oil and have a contract with them for service. They seem to be attentive. Was impressed to get oil delivery immediately after a snow storm with deep snow in the yard at the break of dawn or earlier, like 6 am. This was just a routine delivery, not emergency. |Some confusion over pricing at points, like capping for the season.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

RICHARD M.
02/2014
5.0
generator service
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY C.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Installation of a Concord Warm Air Furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MacFarlane Energy
[removed member name] Thank you for your review. We always want to get the highest grade possible. This is what we strive for. We will be here for all your heating and cooling needs for years to come. Thank you again. Scott MacFarlane

Leah S.
02/2014
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Cleaned out furnace. Maintenance.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from MacFarlane Energy
[Member Name Removed], Thank you for your review although I'm a little surprised. Wayne, our service tech that cleaned your heating unit always gets excellent reviews. I get many notes from customers how happy they are and how good our service techs are. I'm just a perfectionist and always strive to get all "A's". Let me know how we can get all A's next time. Scott MacFarlane

Ted Edward B.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
Very good.
Description of Work: Early season maintenance of air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

ELLIE G.
04/2011
1.0
heating & air conditioning/hvac
  + -1 more
See above.
Description of Work: I contacted MacFarlane because I was looking for a proposal on replacing my heating system. Jim Denham came on March 23 and seemed to do a thorough professional evaluation. More than a week later I called looking for the estimate. He said he would get it to me at the beginning of the following week. It is now the end of the following week (4/8) and I still have not received anything from him. Lost two weeks waiting. Very unprofessional.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Ted Edward B.
09/2002
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: SERVICED FURNACE AND WATER HEATER. OIL SUPPLY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ted Edward B.
09/2002
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: FURNACE AND WATER HEATER SERVICE, OIL SUPPLY

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RALF H.
07/2002
5.0
heating & air conditioning/hvac
  + -1 more
THEY DO WHAT THEY PROMISE, AND WE WOULD PICK THEM AGAIN.
Description of Work: ADDED THREE RETURN DUCTS AND DUCT BOX TO FORCED HOT AIR SYSTEM, REROUTED SOME SUPPLY DUCTS, AND CUT AND INSTALLED THREE FLOOR REGISTERS. FAIR, RELIABLE. THEY ALSO SUPPLY HEATING OIL AND FURNACE SERVICING.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Ted Edward B.
05/2002
5.0
heating & air conditioning/hvac
  + -1 more
SCOTTY MACFARLANE IS A GEM
Description of Work: SUPPLY OIL,REPAIRED FURNACE,CHECK FURANCE& OIL TANK,ADJUSTED HOT WATER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

07/2001
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: THEY DELIVER OIL. CLEANED HEATER

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Contact information

95 Bridge St, Dedham, MA 02026

www.macfarlaneenergy.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:30 AM - 3:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Heating Oil,
Water Heaters,
Generator,
Energy Efficiency Auditing

FAQ

MacFarlane Energy is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:30 AM - 3:30 PM

MacFarlane Energy accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, MacFarlane Energy offers free project estimates.
No, MacFarlane Energy does not offer eco-friendly accreditations.
No, MacFarlane Energy does not offer a senior discount.
Yes, MacFarlane Energy offers emergency services.
No, MacFarlane Energy does not offer warranties.
MacFarlane Energy offers the following services: Automatic heating oil delivery, annual tune ups, indoor air quality, duct cleaning, water purification, pool, radiant, geothermal, solar hot water, hydro air, conservation advice, payment options, tank replacement, water heater replacement, radiant heat, tank-guard, & snow-melt systems

Contact information

95 Bridge St, Dedham, MA 02026

www.macfarlaneenergy.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:30 AM - 3:30 PM