Above Quality Plumbing & Heating

Great. Charlie was in touch quickly and the price is extremely reasonable. Also, he told us about a better rebate plan that will save us extra money

We typically get multiple bids on projects of this size. Maurice's was among the 3 bids we got for the work. Of the providers I spoke to and actually met with, he was not only the most professional, but also the most willing to problem-solve without taking on undue risks or overpromising on what he could deliver. This was a little bit of a tricky job as it required getting through some tight spaces to get to this particular part of the house. Other plumbers quoted 2 - 3x what Maurice did suggesting the project would require huge excavation of a crawlspace, etc. Maurice, on the other hand, didn't assume anything. He thoughtfully explored the space, used his problem solving skills, and came up with an efficient and affordable solution. And I'm sitting in that space now, toasty warm on a -2 degree morning. If you want someone who's knowledgeable, smart, honest (and who doesn't have a condescending bone in his body), hire Maurice and Above Quality. He freely educates and makes us better consumers for it. He's become our go-to plumber and we feel lucky to have found him! Above Quality Plumbing is 100% truth in marketing.

This job, along with all the other jobs he has done for me is excellent. The sink looks great, and works perfectly. He leaves the workspace cleaner than he found it. His work is indeed Above Quality. You can trust this man 100%. His work is truly superlative. His prices are fair, actually a bargain considering how good the work is. I really cannot say enough good things about him.

Maurice was vey professional and his workmanship is 2nd to no one. I would hire again and highly recommend.

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Maurice was very professional start to finish. He called to say he was early if that was ok (positive #1). Explained the process as he was going along and finished in an efficient manner and cleaned up as if he was never there. His overall presentation was friendly and polished. To top it all off, Maurice did not rip me off when it came to pricing. I will definitely use Maurice again if need be and anyone seeking a plumber should use him.

Maurice is the best plumber in town. He came to our place, quoted us by far the best price for our two family house. He did two separate drains and water lines to our kitchens. He removed old rotting main drain and connected a new one. As well he did venting and all the plumbing work for a new laundry hook up. Maurice is very kind, helpful, and friendly. I had a lot of hassle with many contractors throughout the process of my renovation and his professionalism was a breath of fresh air. Highly recommend him.

Great! Bathrooms look terrific. Nothing but positive comments. Maurice came when he said he would. Performed the work in a knowledgable and professional manner. Have used him for other plumbing jobs, ie. leaking pipes, clogs, faucet replacement and other small jobs. We are most pleased with the timing, the work and the responsive professional manner in which the work is done.

Excellent. Very helpful, pleasant and reasonably priced.

It went great.

Very well.

Before we used Maurice for our new house, we had hired him before at our previous condo (new toilet install) and at an investment unit we owned (repair of kitchen sink garbage disposal and repair of cold water supply to shower mixer). We knew his work to be meticulous and that he was very considerate of other people's homes. He was also very good at troubleshooting - instead of punching a hole in the wall to reroute the cold water supply to the shower in our investment unit, he cleverly dropped a Pex tube through the mixer opening to the basement where he was able to connect to the supply. Thus, we had no reservations about hiring him for our new house. I did check other plumbing estimates to ensure that his pricing was fair and it was comparable to other estimates. The entire housebuild took about 16 months. During his times at the site doing rough and finish plumbing, he worked hard and often late into the evening, sometimes at subzero temperatures. He is very personable and coordinated well with other subcontractors such as the excavator, raintank guy, electrician, interior/kitchen designer, and fireplace guy. Town inspections went smoothly. Maurice always cleaned up after himself and often after other contractors. I could tell when he wasn't around for an extended period of time because the site would get messy. He covered new shower/tub units with cardboard to protect them and stored a glass shower door at his house for several months so it wouldn't get broken on the site. He kept our plumbing fixtures in his truck so they wouldn't get stolen. He noticed that a plumbing part delivered to the site appeared to have been installed before, and he had the plumbing supplier deliver a replacement part to his house by Fedex the next day. He also has excellent caulking ability, rivaling that of our glass guy. Finally, I believe that the true measure of an excellent contractor is his/her willingness to return when things aren't perfect, and Maurice fulfills that standard, coming back to replace a faucet hot water stem when one of them leaked and to fix a shower strainer at no extra charge. I highly recommend him.

We were introduced to Above Quality through a general contractor doing a larger project for us. This was a new meets old addition, adding around 1500 square feet to our home. Our experience with Above Quality was good, albeit with some pros and cons. The pros: 1. He does all the little things well that you would do if it was your own job/house: he cleans up (after others and himself), he shovels if he's the first person there. 2. Mo (Maurice) is super thorough and thoughtful in his installation plans3. He works alone and isn't subbing things out to incompetent subordinates (that can happen with others)4. He has a great truck, stock, and organized "system" for doing new construction projects with all the parts and pieces you need in plenty of extra stock on-hand organized nicely. Many a times you run into plumbers who bid the job then run out 15 times to get elbows and stock they forgot because they keep nothing on hand. He's not them, which means he's more efficient. 5. I would expect no callbacks or issues with anything he does6. It is indeed...."above quality," he choose a good name7. Mo seems like a very straight shooter, an honest and genuine person who isn't out to screw anybody, but is fair in what he does8. His early finish work (we are just finishing the rest now) seems to be exemplary (think about all the detail required in large showers/tubs/sinks with little widgets/covers/lining up of things) The cons:1. He is slightly rigid in his approach2. The cost as passed to me, whether direct or not (and somewhat due to my prior experience building) was always high. We had a rub around cost (for an extra bathroom we added in the basement, and some extra plumbing) early on in the project and it made for bad morale at various later other points, combined with the inflexibility was a challenge. This was as much me as him, as the "extras" quote was $9,000 additional for what I saw was a new bathroom and then basically $6,000 to do the project as originally spec'd. The issue was that the original plumbing in our house was not deemed capable of supporting the addition, and I get that, but I just couldn't get over the $9,0000 price tag for that and the new bathroom. I couldn't even have a conversation about it I was so livid, especially when the builder had told me it was likely sub $1000 just a few days earlier.3. There was one or two minor things that would have been nice if done differently, and were caused really by the "old meets new" aspect of our house (for example, when the addition was put on our existing roof vent ended up in the roof valley ,and rather than move it roughly 15 feet inside to connect to the new vent that Above Quality was installing, it was left, flashed, and deemed acceptable. For 15 feet of PVC it seemed like a cop out to me, and this is where some of the inflexibility comes through in that it wasn't a line item in a quote, but is still the right thing to do, but wasn't done because of cost. Could have been due to our rub/morale issue in con #2. You get a great result with Mo and my firm belief is that your system will last for a long time, but you might only get 90% of the way there (flexibility) and you're likely to pay a bit more than you hoped.

Above Quality was a sub for a major renovation project that we did to our home. We had all new plumbing put in the home for three new bathrooms (1 tub, 1 show, and 1 half-bath), kitchen as well as a laundry room we moved to the second floor. Maurice handled the installation of everything- form pipes, to fixture, to toilets, to washer and dryer. He was great throughout the process. The best thing was, when we would go to our house on the weekends to check on the construction progress (we had to move out of our house) Maurice was always there -- he always said that he never wanted to be the reason any of the work was being held up and that it was easier to work on the weekends when no one else is around. I can't imagine anyone having a difficult time with him (like I saw on another review). if you meet him, you will find that he is a very thoughtful conscientious person. Gosh, my kis grew to love him.

Maurice is a total professional. His work is clean, effective and affordable. He himself is prompt, polite and wonderful to work with. He ensures that you understand the options available for the job(s) and provides appropriate referrals should the job require it. We will continue to use Above Quality heating & plumbing for our future plumping needs.

My experience with Maurice went very well. He came on 1/23/10 to give me an estimate. Out of three quotes, his was the most economically. On the day of service, he came on time and did excellent work. He was clean and courteous, and answered all of my questions. I was extremely pleased with the service. Without reservation I would hire Maurice again, and plan to in the near future.

INCOMPETENCE, IRRESPONSIBILITY AND LACK OF CARE - ARE THE THREE WORDS THAT DESCRIBE MAURICE O'CONNOR. HE LEFT OUR FAMILY WITHOUT A TOILET, WHICH IS AGAINST THE LAW ACCORDING TO MY TOWN'S BUILDING INSPECTOR. HE WAS COMPLETELY UNAPOLOGETIC ABOUT IT, TOO, BLAMING ME FOR BUYING FIXTURES HE WAS NOT FAMILIAR WITH EVEN. ALL THESE FIXTURES WERE AVAILABLE TO HIM FOR INSPECTION AT THE TIME OF HIS ESTIMATE VISIT AND LATER. HE CAUSED UNNECESSARY DAMAGE TO MY MARBLE VANITY TOP BECAUSE HE WAS NOT COMPETENT OR CARING ENOUGH TO PICK UP A $6.00 PART AT HOME DEPOT THAT WOULD HAVE PREVENTED THE DESTRUCTION. HE WAS UNACCOMODATING ABOUT SCHEDULE AND CAME ONLY WHEN HE FELT IT WAS WORTH HIS WHILE. TOILET JOB WAS TOO SMALL FOR HIM TO BOTHER. HE IS VERY GOOD AT PASSING THE BLAME AROUND (MANUFACTURERS, OTHER VENDORS, OTHER CONTRACTORS, HOMEOWNER), AND VERY BAD AT TAKING ANY RESPONSIBILITY FOR HIS OWN ACTIONS.

Maurice was terrific. Not only was he punctual and cost effective, but he was incredibly nice to work with. We'll definitely use him again and recommend him to others.

Maurice was very responsive. He called within about 24 hours of my email to him and did the work within about a week of that call. Each time he arrived within the hour of the agreed time, so not exactly on time, but I work from home so did not mind, and most contractors are much more late or do not show at all. He gave me a very reasonable estimate and stuck to that amount, so did the job without extra charges. The 3 jobs were done very well and fast. That excellence reflects his 15+ years of experience and his professional schooling. I would certainly recommend Maurice O'Connor and would use him again.

He was here for a little over two hours. He is very responsive when you call. He usually tries to get there the same day if he can. I've used him multiple times and I refer him to a lot of people. He is a very nice young man. We continue to use him because he's so good.

I cannot recommend Maurice enough. He gave a reasonable quote, showed up when he said he would and put in extra hours to keep the job on track. He and his apprentice, Nate, treated our house and our belongings with the utmost care and were always friendly and polite. As for the quality of his work, other contractors have commented on how well done the job was. My family and I are certainly happy with it.

Mr. O'Connor met all expectations. In the span of 1 week, with Mr. O'Connor's assistance, this job was successfully completed to everyone's satisfaction. Maurice performed an on-site inspection and subsequently provided a cost estimate that same day. At my request he worked through a third party to schedule a convenient date and time to begin this plumbing job. Mr. O'Connor arrived at the job site on time and performed the agreed upon work. Maurice included in his cost estimate all of the ancillary materials needed to complete the job. There were no last minute surprises. I have no reservations at all in recommending Mr. O'Connor and attesting to the professionalism and quality of his work. As I plan further improvements to my condominium unit, I will definitely consult with Maurice and look forward to working with him again.

It was fantastic! I had an appointment for 12 noon and Maurice, the owner, called two hours early to see if I was available as they had finished a prior job earlier than expected. He and his apprentice, Nate, were there within 30 minutes and, even though I didn't feel it was necessary, they were extremely diligent about putting the booties on every time they came into my house. They were there for about an hour and a half and were two of the most pleasant service people that I've ever worked with. They worked at the job until the drain was completely cleared and filled the tub twice to let it drain to make sure it truly was working the way it should.

I think this chap is terrific. In addition to being a first class plumber, he is young, smart, very efficient, and kept the place very clean. He even put covers over his shoes. I feel like we got outstanding value and he is clearly honest as he knew we thought we needed to install a new sink. Incidentally, I met him at a big plumbing store in Newton, I liked the way he interacted with the staff and he obviously knew what he was talking about. He seemed like a really good guy and I feel really confident adding him to the list.