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MORIARTY & GORDON FLOOR CO

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Moriarty and Gordon has grown to be one of the most recognizable businesses serving the flooring needs of the North Shore. Our residential and light commercial services are second to none. If you need a new kitchen, bathroom, hardwood and/or carpet keep in mind, "If we don't sell it, you do not need it."

Business highlights

30 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Supplying and installing of all your flooring needs.

Services we don't offer

Carpet Cleaning (we can recommend someone)

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.911 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
9%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-11 of 11 reviews

Hayley M.
11/2023
5.0
carpet installation
  + -1 more
Excellent service from the moment we stepped into the show room, to the finishing touches on our new stair runner. Friendly, helpful, great work, good price, and quick service. Thank you!
Description of Work: Stair Runner

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Paul J.
07/2020
5.0
flooring contractor
  + -1 more
Moriarty and Gordon has a wide selection of flooring options. The staff is very helpful in choosing specific materials, colors and patterns. Pricing is reasonable for the cost of materials and for highly skilled installation. The quality of their installation and attention to detail is excellent. Work completed on time and at price quoted. Very pleased with Moriarty & Gordon Flooring.
Description of Work: Kitchen Floor Installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Deborah V.
02/2016
5.0
flooring contractor
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$600

John T H.
11/2015
4.0
flooring contractor
  + -1 more
I was happy with the service.
Description of Work: I use Moriarty. They put in a new floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Richard B.
05/2015
3.0
flooring contractor
  + -1 more
On the night before installtaion we called and were assured the installation would begin around 9:00 AM. They called at just about that time on delivery day and said one of their installation men was ill and they had to postpone. We said we were sorry but because our primary home was elsewhere, and because we had made the one-day round trip to the house where the rug was to go, and we could not reschedule in the near future, we had to cancel the order . They agreed and we were told to go to their sales room for the refund of the deposit. We went just a few hours later and were greeted by a nice young man who wrote out the check on the spot. But just as he handed it to us, the owner of the company came out from the office and hollared filthy expletives at us and said we were uncooperative in not allowing installation the next day. We tried to explain that we were headed back to our primary home and couldn't change our schedule, but his foul language continued. Having then figured out we were a gay couple, his final remark was, "So, that's what the matter is with you."
Description of Work: Provided a quote for replacement carpeting bedroom and took $500 deposit.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,500

Response from MORIARTY & GORDON FLOOR CO
Good day [member name removed], On the morning of installation of your carpet, our crew was very ill which does not happen often. Unfortunately, our other carpet crew was unable to fill the void. When I called you to explain, you became agitated. You told me that if we didn’t get another carpet crew to your residence that day, you would like a refund. You also stated that a company of our size should have another crew on hand for such situations like this. We take pride in our installations and only use the best installers, which are not a dime a dozen. When I told you the earliest I could reschedule was the next morning. You told me that you were attending a board meeting for the condo association that night and would be sure to tell them how unprofessional we were. We do all the work for the condo association and never had a problem with anyone. Your ability to handle a problem that was not foreseen was disgraceful and quite honestly, we at Moriarty and Gordon, were surprised of your actions. You were the only one yelling. We did everything possible to get someone else to do your job but were unsuccessful. So at around Noon (12pm), I called you back, you demanded your money back and said once again, you would tell everyone how unprofessional Moriarty and Gordon were. I told you that you could come to the store and get your deposit check back and I was sorry this had to happen and can’t predict someone getting ill. During our conversation, I told you I was sorry repeatedly. As far as yelling expletives, that never happened. You also said you were with someone, which is false. You were the only one that came to the store to get your money back and I, the owner, was the one to give you the refund without incident. There were three people working when you walked in, all by yourself. We are all befuddled by your accusations against Moriarty and Gordon. We have an excellent reputation and we do not judge people. We are an equal opportunity business that holds no prejudices against our customers or our employees. Your ability to handle an unforeseen situation is the only thing in question. I’m surprised a repeat customer would act the way you did. As seen in all of our reviews, we have an excellent track record on overall professionalism. We are sorry how this situation has unfolded, as it was never our intention to upset a repeat customer. Gary Gordon Owner

Paul R.
02/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Furnished and installed approx.400 sf of engineered hardwood flooring. This was a floating floor as the install was over a concrete slab.This was a great experience from choosing the flooring at their showroom to the final install.Installers were professional, neat and did high quality work. Price of flooring was on the high side but cost to install was lower than most. Would highly recommend their services.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Carolyn L.
06/2014
5.0
flooring contractor
  + -1 more
Excellent. Dave is fantastic. He paid attention to details and cleaned up everything.
Description of Work: flooring, installation, and trim

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,442

bridget B.
06/2014
5.0
flooring contractor
  + -1 more
unknown
Description of Work: We had 2 connected rooms and the hallway done in the same carept, that has a high low pattern. The lines and seams are very good. All my questions were answered, I got a lot of information and suggestions but I never felt pressured to buy something I didn't want. Also the carpet came in earlier than expected! From start to finish I was pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

Julia K.
12/2013
5.0
flooring contractor
  + -1 more
They were great, I had no problems. They did a good job, they had good materials and good work ethic. The price was reasonable.
Description of Work: Moriarty & Gordon Floor Company put a vinyl flooring down the bathroom.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

patricia P.
02/2013
5.0
flooring contractor
  + -1 more
MORIARTY and GORDON has an impressive selection; don't let the exterior fool you. I stopped at another reputable flooring company in the area and felt like I had a fairly negative experience. As a "younger" man I was continually steered towards the remnants selection in the back and away from the good stuff in the front... I am all for bargains but needless to say once I didn't see anything I liked back there was given the cold shoulder. Off to Moriarty and Gordon I went...what a difference. The salesman working (I believe he's more or less in charge) led me towards exactly what I was looking for, and presented a few similar ones representing different price points. He was very thorough on explaining the pros-cons of each options and upfront on the price. After taking a few samples and making a decision, they scheduled a time to measure my rooms. Additional rooms were measured for future reference saving a second trip although only one room was being done at this time. Soon enough the product arrived and was installed--extremely professional installation. No rush, and no corners cut. Thoroughly satisfied with the result. The price was more than I would have ideally paid, but you get what you pay for. Highly recommended; I will be hiring them to complete more rooms soon.
Description of Work: First time carpet customer
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,300

Connie H.
05/2012
5.0
flooring contractor
  + -1 more
Moriarty and Gordon had a very good selection of carpet and tile, and the salesman was very knowledgeable and patient. (carpet and tile selection takes a lot of time). The tile was installed first, and the young men who installed it were extremely competent and did a wonderful job. Next was the carpet installation, and again, the installer was extremely skilled and experienced, and the final result was beautiful. All of the men were very professional, did a great job, and left no mess behind. My husband and I were very impressed by all of the Moriarty and Gordon associates with whom we dealt and recommend them highly.
Description of Work: After our lower-level media room was flooded last fall, our contractor recommended Moriarty and Gordon to replace our carpet and to add tile to one end of the room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from MORIARTY & GORDON FLOOR CO
Thank You members! It is our pleasure, to have been able, to serve you and your flooring needs. We pride ourselves in expert sales and installation. Come by and see us soon!

    Contact information

    151 ENDICOTT ST, Danvers, MA 01923


    Service hours

    Sunday:
    11:00 AM - 4:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Carpet Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Ceramic Tile

    FAQ

    MORIARTY & GORDON FLOOR CO is currently rated 4.9 overall out of 5.

    Sunday: 11:00 AM - 4:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    MORIARTY & GORDON FLOOR CO accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, MORIARTY & GORDON FLOOR CO offers free project estimates.
    Yes, MORIARTY & GORDON FLOOR CO offers eco-friendly accreditations.
    No, MORIARTY & GORDON FLOOR CO does not offer a senior discount.
    No, MORIARTY & GORDON FLOOR CO does not offer emergency services.
    Yes, MORIARTY & GORDON FLOOR CO offers warranties.
    MORIARTY & GORDON FLOOR CO offers the following services: Supplying and installing of all your flooring needs.
    Carpet Cleaning (we can recommend someone)

    Contact information

    151 ENDICOTT ST, Danvers, MA 01923


    Service hours

    Sunday:
    11:00 AM - 4:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM