Plumbing, Water Heaters, Heating and Air Conditioning
About us
Freeman Plumbing Heating & Hot Water Solutions offers a wide range of plumbing and heating services for all residential and commercial applications. Specializing in the design, installation, maintenance and repair of heating and hot water systems. Most of our projects come from repair or replace customers, in which we remove the old, leaky, inefficient cast iron boilers and tank type water heaters and replace them with more efficient, space saving, modulating, condensing, direct vent options. Mass Save offers a $700. rebate for residents who upgrade to Energy Star Certified Tankless On Demand Water Heater with a UEF of 87% or greater. $2750. for Heat Only Boilers or $2400. for Combination Boilers that provide heat and hot water all in one, that is Energy Star Certified with a 95% AFUE rating. Freeman Plumbing is well known for our product knowledge, quality of work, and ability to complete projects on time, on budget while still exceeding your expectations. See MassSave.com for more details.
Was given options and Matt talked me through each of them. Once I made a decision we reviewed it again and changed the plan. He was very accommodating and he scheduled everything. Removed old oil burner and tank. Installed new gas line to a new Rinnai on demand combi unit. He went above and beyond as so much to fit the unit in a corner of the basement for more floor space. After this job was completed, we were so happy with his work we hired him to redo our bathroom. Happy to meet a person who doesn't try to get the most money for the job, just tries to do the most for the customer. Fund my new plumber.
Description of Work: Installed a new gas on demand water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,500
Sue T.
06/2020
3.0
plumbing
+ -1 more
He had to came back. He gave me little argument that the faucet was backward and that he did it right. I was happy that he came back. He supposed to do the back splash but instead he gave me someone else name.
Description of Work: They hooked up a faucet and ice maker.
Rating Category
Rating out of 5
Yes, I recommend this pro
$700
Response from Freeman Plumbing
[Member Name Removed], I am sorry you felt compelled to give us a “C” rating. Your original request was to have a plumber replace a sink in a corian counter top which I explained was not really possible onsite, or worth it because the back splash was also peeling off. I suggested new counter tops, and walked you through the entire process, From selection to sourcing. Even coordinated with you for the granite installer to get template, and install. As far as the faucet installation, we hooked the faucet up properly the first time. Red braided line from faucet to hot water supply and blue braided line from faucet to cold water line. I recommended brands like Kohler, but you bought an unknown brand (Vigo) online. You called me a few days later and said I installed the water connection backwards because the hot and cold single handle lever did not operate like your previous one. I explained the water piping connection are correct but you insisted we connected them wrong. I didn’t want to be combative, so rather than texting I came out and showed you the connections and explained not all single handle faucets are hot when facing forward. Some are hot when the handle is upright or towards the back. Either way I switched the connection around because that was your preference. You expressed you wished it was the same as the old and with that I accommodated you’re request and switched the red line from faucet to the cold water connection under the sink. So the handle operation was like the old faucet. When we originally talked about the project you mentioned you wanted a backsplash back up behind the sink. I said we could do that for you, but upon arrival there was 3 walls to do. there just wasn’t enough time for the kitchen sink, adding an ice maker line to fridge and The tile work was much more involved than previously discussed as you chose a Herringbone design with small tiles. I asked to reschedule because I needed more time than allotted. I wasn’t able to do it that week so I recommended someone else who could.
jesse H.
04/2020
5.0
plumbing, water heater repair
+ 0 more
Hot water tank rusted through. Another company shut it off but wanted to charge me $1800 to replace the whole thing. Home depot was $1900. He wasn't the cheapest but he knew what he was talking about. He was knowledgeable about his trade. I wish everyone would use him.
Description of Work: Replaced water heater
Rating Category
Rating out of 5
Yes, I recommend this pro
Shawn R.
03/2020
5.0
plumbing
+ -1 more
It went great, Matt was very professional and took care of everything quickly. His years of experience helped Immensely especially when what looked like a simple job turned out to be much more difficult than expected.
Description of Work: Repair Faucets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ryan T.
02/2020
5.0
water heater repair
+ -1 more
It was very good. The workers were very good.
Description of Work: They replaced my water heater. They upgraded my water heater to tankless.
Rating Category
Rating out of 5
Yes, I recommend this pro
$11,000
Susan R.
02/2020
5.0
heating & air conditioning/hvac
+ -1 more
They were wonderful. He helped me deal with National Greed who's hard to deal with. Mr. Freeman helped me got the job completed. They were professional. They did a really good job. They did everything to got the job done on time. I recommended them to people I know.
Description of Work: He installed a natural gas operated wall furnace.
Rating Category
Rating out of 5
Yes, I recommend this pro
Contact information
74 Dayton St, Danvers, MA 01923
Licensing
Insured
Licensed*
Trade License Number
15855
Trade License Locale
MA
Trade License Authority
Massachusetts Board of State Examiners of Plumbers and Gas Fitters
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Heating and Air Conditioning
FAQ
Freeman Plumbing is currently rated 4.7 overall out of 5.
Freeman Plumbing accepts the following forms of payment: Check,MasterCard,PayPal,Visa
No, Freeman Plumbing does not offer free project estimates.