ASAP Appliance Repair MA

Vince came twice for 2 different issues and I was happy with him and his service. Would definitely use again.

Vince and service were excellent. Would certainly use them again.

Despite an initial mix up in scheduling, service was friendly, efficient and professional.

Vince was polite, professional, proficient, efficient and thorough. Highly recommend ASAP and will use his service from now on as needed.

Excellent response time. Courteous & knowledgeable worker. They were on time, & fixed the problem promptly.

Professional, proficient, highly recommend!

Friendly, efficient, affordable.

Vince called to let me know when he would be there, quickly fixed the problem and offered further suggestions. I would certainly recommend him to others.

They were very professional and the service tech called to say he was on the way. My appointment was at 10 and he even arrived early. He was very polite and respectful. I would use them again.

A family-owned business that looked at my job as an opportunity to develop a long-term relationship with me. Honest and direct; knows the value of the older appliances.

Initially, Vince was prompt and professional. He returned my first call quickly, and arrived when we had scheduled. He seemed to have fixed my washer quickly, and was very personable. At that point, I would have recommended him to all my friends. However, when I next tried to use the washer, several days later, it wouldn't function. Over the next few days I called him a few times, and got no response. When I finally caught him on the phone, he was pleasant and polite, made an appointment to arrive a day or two later between 11 and 1pm -- but he didn't show up. I called and reached him around 2pm, and he said he was working on a job in my town, and he'd call when he was on his way. No call. No show. No call since. If it wasn't worth repairing, he could have just told me that. Instead he said he wanted to come back and look at the washer, then he STOOD ME UP all day, and AVOIDED MY CALLS. Totally unprofessional AND RUDE behavior. Very disappointing.

Very professional, knowledgeable, congenial, quick, and reasonably priced. They're the company to hire for repair! And Vince is a great guy!

My dishwasher was leaving a white film on my glasses and flatware. It is an old GE unit, at least 14 years old. The ASAP tech ran a thorough test of my machine, and then declared the issue to be inadequate drainage through the common sink-washer drain. He explained that I probably needed a plumber - but I should try maximum strength Drain-o gel first. I did - and despite my doubts, it resolved the problem. I would definitely recommend them - and would hire them again.

Excellent service.

Very knowledgeable and did not try to repair something that could not be repaired

Very knowledgeable and thorough. Vince wanted to be sure the job was done right.

Very personable, professional and knowledgeable. They will be my go to choice for any and all appliance repairs needed in the future.

Vince was amazing! He was honest, efficient and knowledgeable. I would highly recommend him to anyone for fast, professional repairs to any appliance.

My husband was home at the time of our service appointment. He found the technician very friendly & personable. He quickly got to work to find & repair the issue. Thank you Home Advisor....