Thank you for choosing ASAP Appliance Repair MA, we know that you rely on your major appliances every day. We are the company that takes care of them when they let you down. We are a local, family owned business that promises prompt, personal and professional service at competitive rates. We look forward to taking care of all of your appliance repair and installation needs.
Vince serviced two appliances for us. We scheduled reinstallation of a dishwasher that had not been installed properly when the house was built. It was complicated due to the construction of the cabinetry. He came up with a very satisfactory solution. We had difficulty finding someone to do a reinstallation since the dishwasher was not purchased locally by the builder. We were told by several service companies that they only service ones bought from them. While Vince was here we mentioned that we purchased a new rubber gasket for our freezer but needed help replacing the old one. Instead of asking us to schedule another appointment, he did the work while he was here. ASAPs pricing was very reasonable and the quality of the work was excellent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
cindy s.
05/2018
5.0
The tech was great, ordered the part and came back to install it 2 days later. Would highly recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Frank R.
05/2018
5.0
Great experience. Technician quickly diagnosed issue and billed fairly. Highly recommend them for appliance repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mark N.
04/2018
5.0
Vince was very professional. He called to say he was running just a bit late due to the last job and new just what was wrong with my fridge. Price was very reasonable too! Would hire him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
peter b.
04/2018
1.0
Took two visits to fix the problem, should have been fixed in one, was charged for both visits.
Rating Category
Rating out of 5
quality
1.0
value
0.5
responsiveness
0.5
$311
Sandra B.
04/2018
5.0
Vince was able to fix my dryer. Great friendly and professional service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Maggie D.
04/2018
5.0
Vince is very professional. He contacted me right away, was on time and completed the job in short time. Very informative with information to avoid this situation in future and if it does happen what to do before I call him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$140
JOSE R.
04/2018
2.0
This company showed up half an hour early without a phone call. I believe the point of choosing a time that works for me from the listed options is that they abide to that time. Then there was minimal work involved and I was charged $85 for the service call plus $25 of labor. When I inquired about the $85 service call (instead of the $75 advertised), he said, "HomeAdvisor is wrong" and "That's crazy". Then, after some arguing, he proceeded to give me a "discount" on the service call. He said that the temporary fix on my microwave might not last, and it fact, it didn't. He said to call them back if it happened, but I don't think I will.
Rating Category
Rating out of 5
quality
2.0
value
1.0
responsiveness
1.0
Nancy F.
04/2018
5.0
I have already recommended this company to a friend.I got an immediate response from ASAP who set up an appointment right away. They arrived on time, were very professional and repaired the problem. Seldom have I been so satisfied with a contractor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$155
alexsey s.
04/2018
5.0
Vince was extremely professional. He contacted me right away, showed up at the scheduled time and completed the job as expected.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
$338
Andres C.
03/2018
5.0
Vince was extremely professional. He contacted me right away, showed up at the scheduled time and completed the job as expected. ASAP Appliance repair will be my GO TO for any appliance projects going forward. Glad I found them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$220
Jim g.
03/2018
5.0
Very professional and prompt. Explained the issue and repaired our refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Ethel B.
03/2018
4.0
came on time. Solved problem and repaired it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$125
Michael C.
03/2018
5.0
Vince repaired our fridge water line. Have used him 3 separate times now. Great job!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
GEORGE K.
03/2018
5.0
he was on time and more than I asked
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$150
Heather K.
02/2018
5.0
Very nice and talented.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jackie W.
02/2018
5.0
Vince came to check out our dishwasher that was making a horrid noise! Of course, it didnât do it when he came, as usual! He was very thorough and went through many scenarios and checked out the entire unit....all good, must have been something that went through system! Great relief....very trustworthy
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$85
Faye H.
02/2018
4.0
technician was polite and professional.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$320
Wilma B.
02/2018
5.0
Vince was very personable and did a thorough job. He was able to repair the refrigerator the day I called. His rates are fair and reasonable. I would hire him again if the need arises. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$175
Nancy R.
02/2018
5.0
Vince was very through.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$85
Karen C.
01/2018
4.0
Was able to repair my washer immediately
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
4.5
Yes, I recommend this pro
Debra L.
01/2018
5.0
Very happy with asap, very thorough honest business man, Vince, provided education as well as great service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steve M.
01/2018
5.0
Vince came to the house early and was able to reset the computer component on my dishwasher.