Thank you for choosing ASAP Appliance Repair MA, we know that you rely on your major appliances every day. We are the company that takes care of them when they let you down. We are a local, family owned business that promises prompt, personal and professional service at competitive rates. We look forward to taking care of all of your appliance repair and installation needs.
I was very impressed with the service! They are extremely polite and helpful! They were going to be a little late and called me. I thought that was awesome. I really appreciated them letting me know. I would hire them again. My only negative was I thought they were a little expensive .
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Susanne P.
04/2016
5.0
Wonderful! Thought customer service was a thing of the past. NOT HERE! They go above to make the customer happy. Appliance knowledge fabulous.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Laurie S.
04/2016
5.0
Immediate response. Friendly and professional. Would definitely recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$260
mark o.
04/2016
5.0
Hired to repair ice maker in subzero fridge - Vince was very professional. Didn't have the same exact part so part was ordered and will install later this week. Final chapter of story is not complete
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$310
Arelis P.
04/2016
5.0
Very friendly helpful staff. Prompt and efficient!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
David C.
04/2016
5.0
Quality service. Thorough, courteous job. Would recommend to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ann W.
04/2016
5.0
Next day service and came when the said they would. Vince was extremely polite, quick and clean. Couldn't ask for more!
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$175
walter K.
03/2016
5.0
Great service. Quick Response
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Eileen F.
03/2016
5.0
Great service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brendan C.
03/2016
5.0
Vince was so fast, he told me I didn't need to buy and install a whole new microwave, he just fixed the broken part. The price was reasonable. He came within 2 days and finished the work in less than a half hour! Highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kerry M.
03/2016
5.0
Vinny was a nice guy and very professional! Highly recommend !
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Elizabeth S.
03/2016
5.0
They responded very quickly to my request to fix the latch on my 13-14 year old dishwasher and were flexible with the appointment day and time. Vince was professional, efficient and cleaned up when he was done. I recommend them and would use them again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Alfa Z.
03/2016
5.0
Fixed our dryer. Very happy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Melissa M.
02/2016
5.0
I hired ASAP Appliance repair for a dishwasher installation. Vince called me right away and gave me a price for the job. He came out an hour after the company delivered the dishwasher and had everything installed and the old dishwasher hauled away within an hour of his arrival. He even gave us a demo on how to use the new dishwasher as well as tips regarding warranty and extending the life of the dishwasher. I would definitely hire this company again and recommend them. You will not be disappointed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bill S.
02/2016
5.0
Great experience! I called home advisor and received a call back right away from Vince. He showed up early, quickly repaired the appliance and he cleaned the area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Deborah D.
02/2016
5.0
Vince came out today and serviced my Samsung dishwasher. He was wonderful. He accommodated my busy schedule and the price was very reasonable. ASAP Appliance is where I'll call next time for sure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Andrew M.
02/2016
5.0
i made an appointment online and got a call early the next day to confirm a time. vince showed up early and got to work right away. he diagnosed the problem quickly and set to work fixing the issue which didnt need any parts just an o ring that was bad so some caulk solved the issue. vince was very thorough and explained everything. he is courteous and polite and makes sure the work area is clean after he is finished. vince comes across as an honest, affable guy and i would have no problem hiring him again.i feel that i was charged a little more than i was expecting but ASAP showed up (which is more than the other company did and then lied about it) and the dishwasher is fixed so i am pleased overall.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$150
chris b.
02/2016
5.0
I left an E Mail Sunday night because my Refrigerator wasn't working , I got a call first thing Monday Morning told them my problem and they were at my house within the hour. Vince the technician was excellent knew his business ,was very thorough clean and all around a nice experience plus the price was perfect, he is my new man to go to with all repair issues in the future. With this company you can't go wrong.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
steve l.
01/2016
4.5
showed up before the time he said needed a part and went and got it and finished the job instead of coming back the next day I would definitely call him again with any plumbing issiues
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$225
Jan P.
01/2016
5.0
I was impressed with speedy response and good customer service. Vince, the representative was professional, courteous and pleasant.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$281
Bob S.
01/2016
5.0
My refrigerator went out New Years weekend. I was apprehensive using the Internet but once Vincent, a young Gent from ASAP APPLIANCE ,, DANVERS, MA came I knew I had made the right choice. He treated everything as though it were his Grandfathers. He had the lowest problem shooting fee of $75 which went to the repair fee. He solved the problem without a hitch in 15 - 20 min. .. being a Sunday and unable to get the exact part until Monday morning he called early was here completing the job in an hour. Clean & a great price. I will use Home Advisor and ASAP APPLIANCE again. Fantastic experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert L.
12/2015
5.0
ASAP Appliance Repair was outstanding! Vince responded immediately to my request and completed a very difficult dishwasher installation in a professional and friendly manner. I highly recommend their services and will not hesitate to hire them again.