WTI - Window Treatment Installation

Awesome. Curteous, professional, fast. What I loved most was their lifetime warranty. We had a few minor parts break and they came quickly to repair at no cost.

It went great. I had no issues with them. They were very pleasant, prompt, and the work was done well. The product is also great!

Excellent customer service from start to finish and high quality products. Have placed three orders using WTI and Wes and Cydney were awesome to work with each time. Highly recommend.

The WTI team was wonderful from start to finish. At my initial consultation, I had one treatment in mind, and Wes suggested a better (and less expensive!) option, which turned out to be perfect. Installation was easy to schedule, quick, and clean, and the quality of the product is amazing. WTI is a great group of people truly focused on their customers, and on providing the best service possible. Highly recommend!

Wes and Evan were so great to work with. Wes was very reaponsive to emails, appointments were booked quickly and he is very knowledgeable and professional. Our shade arrived quicker than expected and Wes had it installed that day to help accommodate things going on in our life. Evan did the install and was quick and professional. After having trouble with other companies due to our very high ceilings, WTI exceeded our expectations. I would not hesitate to refer them to others and use them again ourselves! We are very happy with the end result and the overall service. Thank you!

Wes was very prompt in providing a quote for the new shades and he took the old and broken shades to his shop to be fixed. It was apparent during his initial visit that he is very knowledgeable about shades as he was going over the choices for new shades and as he was evaluating the old shades that needed to be fixed. The new shades came in about 10 - 12 days just as he had said and the installation date was set promptly. The installer was very courteous and fluent with installation of the shades. All of the work has been completed to our satisfaction and the entire experience was extremely pleasant. We can't say enough good things about the team at WTI. We highly recommend WTI for services related to window shades.

WONDERFUL! Wes was lovely right from the start. The installers were very professional while still being friendly. They really knew what they were doing. The shutters look amazing!!

From the first email correspondence, Wes was a pleasure to work with. His communications were timely and professional. He showed up for our initial on-site consultation on-time. He provided me with several Hunter Douglas options. When I wanted a size/style that he wasn't sure Hunter Douglas could accommodate, he didn't hesitate to call them on the spot to find out. Luckily they could do what I wanted. Wes provided an easy-to-understand quote, and the blinds arrived in the timeframe he had estimated. Evan did the installation, which went more smoothly and quickly than I expected. Evan was courteous and more than competent. After the installation, I noticed a minor problem with one of the shutters and reported it to Wes. In a few weeks, Evan stopped by and took care of the problem. We couldn't be happier with every aspect of the purchase.

These were difficult windows to size and make work due it being an old house but you'd never know by the finished work! Look awesome and generates many compliments from guests to the house.

Wes Rush is wonderful to work with. He was very helpful in selecting the shades and very responsive to timing. We were moving into a new house and the shades needed to be there ASAP. Wes and his installer, Evan, made it happen. Evan did a neat and tidy installation job - he was delightful to work with as well. I would definitely contact Wes again if/when I need any new window treatments.

Wes had extensive knowledge of all the Hunter Douglas product lines and gave great recommendations that suited each space from both a functional and decorative point of view. The turn around time from order to installation was quick which we really appreciated. We will continue to use WTI and highly recommend them to anyone looking for a personalized and professional experience.

I was enchanted by this experience and grateful to Angieslist, where I located WTI. I wanted window treatments that looked professional and got them. Wes knows his stuff and is pleasant to work with. I wasn't sure what to put in the kitchen and am very happy with the shutters he recommended. They look astounding. I went with the light-blocking honeycomb for the bedroom, and again he helped me figure out a blue that matched the walls. We went with white honeycomb of a thiner variety for the living room. I wanted an option that kept the room cooler in summer, and he told me honeycomb would work better than solar shades. It was the little details like this that made the expense worth it. I could have bought blinds myself, but they would not have looked as good. Evan installed in an hour. Great job, great company. Bravo!

Wes and his team at WTI were professional throughout the entire job from start to finish. Wes responded promptly to my initial call for a quote and met me at my home at the set time for an appointment. He measured all the windows (20 of them) and provided me with an estimate within a few days of visiting my home. The shutters were ordered at the end of May and Wes and his team installed them at the first of July prior to us moving into the new home in mid July. The whole process took less than 5 weeks and cost $12,000.00. My shutter on my slider kept opening on its own after install so I called Wes and his team and they responded immediately to come to my home, identify the problem, order the correct part and return to replace a part. This resolved the issue 100%. I am an extremely satisfied customer and am grateful for quality providers like Wes and his team that are professional and honest in their business practice.

Wes came to the house, took specific measurements (not easy for a house built in 1900!), provided multiple design options, came up with a compelling proposal, and provided solid references. He built multiple style shutters (4 over 4 hinged shutters, and plantation style louvered shutters), and custom installed the shutters. It is important to note that installation is not easy in a house where each window has its own dimensions and "settling" issues. Wes made sure the shutters all worked independently and together. Wes also helped to select knobs that matched the existing historic knobs. He also helped select a paint color that blended with the old oil-based trim color. When one shutter developed a slight paint blemish, he replaced it at no cost! His service was excellent and he stayed within budget. I recommend Wes and WTI without reservation.

Called yesterday-they came by today exactly on time....fixed the troubled shade and when i asked for an invoice to pay on the spot--the friendly young guy said 'no charge--you're a valued client and we consider this to be a service call.'

Wes did a beautiful job matching colors, recommending solutions to various design problems and installing the final product.

I'm completely pleased with the whole process from start to finishing the work preformed! I would recommend to new customers.

I have used WTI's services several times in the past 10 or so years. I've always been very happy with the products they offer, the advice and recommendations they've given me, and the quality of their service. This time I called on them to replace window shades in one room and two sets of window coverings for sliding glass doors in my living/dining room. Through no fault of WTI's, the manufacturer sent a wrong part for one of the slider window coverings, and a shade with a blemish. In all cases WTI proactively corrected every issue to my satisfaction. I've already put a strategy in place to have them back next spring to replace another (18-year-old, aging) window covering.

prompt at making appointment for measure. helpful with deciding about the right shades. thoughtful. prompt installation.

We got exceptional service from WTI from start to finish. Wes came over for the initial appointment. He was extremely knowledgable about the product, detail-oriented and offered many helpful suggestions. He has a great eye for color and knew exactly what would work for our space. As far as pricing goes, Hunter Douglas is not cheap, but we did get a quote from another highly-rated Angie's List company and found WTI's prices to be competitive. That other company seemed fine as well, but they were much less helpful during the sales process so in the end we chose to go with WTI. We are glad we did. After we ordered, we encountered some delays with our remodel and we had to postpone our install for two months. Wes was very understanding about this and stored our blinds and shutters until we were ready for them. Once we were ready, he was able to schedule an install on the exact day that we requested. John came over to do the install. He was friendly and professional. We found a scratch on one of the shutters during the install, no big deal, so we asked for a touch up kit. John's response was that he would order us a new panel. Amazing! The replacement panel came in quickly, was installed, and looks great. We are quite impressed with the high quality product we received but we are even more impressed by the level of service we received. We recommend WTI without hesitation.

We recently bought a retirement home in a new development. The home has 10 foot high ceilings and very tall windows. We needed to have shades installed as soon as possible but were moving back and forth between two states as we slowly moved into our new home and the timing was tricky. Wes was very good about accommodating our schedule and gave us great advice about the type of shades we should install. He was so customer-oriented that he called to say he would be 2 minutes late! He was able to get the shades and have them installed in less than 2 weeks - again, timing things based on our schedule. John Maloney did the actual installation. He put on booties before coming into the house, left the place immaculate, and installed all the shades in a very short amount of time. He took the time to explain to us how they worked and was very patient with us. Although the cost was higher than we had planned, we were so pleased with the entire experience, from estimate to installation, and are thrilled with the final product. You get what you pay for and we got both excellent service and an excellent product. We would highly recommend Wes and John of WTI.

Wes was fabulous. During our design visit, he took meticulous measurements our our new skylights and doors, despite the fact that we had the official manufacturer measurements, and it was good that he did. Some of the framing changed the needed dimensions significantly, and his care in doing the design ensured that we had shades that fit the first time. Wes walked us through the appropriate Hunter Douglas shade products and guided us toward a system that met our competing requirements of motorized operation and the insulating characteristics of the shades (more insulation makes the shades heavier and there are limits on the weight the motors can lift). We made our fabric choices over the weekend, and Wes had a design, estimated cost, and estimated install dates that Monday. We started this process at the beginning of April and Wes said that he thought he could have it done by the end of the month. Despite a hectic schedule and some illness in the family, Wes was true to his word, and the entire installation went off without a hitch on April 29. We are thrilled with the completed installation and literally use it daily. With so many skylights and doors, it's had been a bit of a chore to manage all these shades manually, and now we don't have to. The shades are now programmed to raise and lower with the progress of the sun throughout the day, and we can raise and lower them from our phones as well. Despite the complexity and size of the job, every single shade was correctly fit on the day of installation.

Wes was very helpful in choosing the appropriate colors, styles and shades, and he had a very good sense of what I was looking for and was also very mindful of the style of the house. He was very patient and gave me a discount when all was said and done, and I knew that it wasn't going to be cheap because I knew that I was getting high quality material. Communication throughout the process was excellent. The installation went very well and took place over the course of two days because of some difficulty in removing the existing curtains and hardware for a set of windows. Four windows were installed with Wi-Fi, and there was a fair amount of surface area because of the size and amount of windows. Wes and John were very accommodating in the installation scheduling. Wes moved up the installation date because I had some unexpected guests coming in and it would have been nice to have the shades in place. Kudos for that! I'll be calling on Wes in the future to finish up the other windows. The shades look great. They literally transformed the look of the interior (for the better, of course).

Wes and his team did a top-notch job from start to finish. He came out promptly to walk through our home and was easy to work with to select the best options for window coverings. He quoted a price right away and was substantially less than the large Hunter Douglas dealer in the area, that only sent a sales guy. When the shutters arrived unexpectedly early (thanks to UPS Freight), Wes and his team came out right away, helped the UPS guy unload the truck, and got to work installing the many units we had ordered. Despite the unexpected start, his team stayed late to help get all of the shutters up in the same day. The end result looks great and I would definitely recommend using WTI.

Everything went great from start to finish. Wes was able to meet us at our house in the evening and brought along a ton of samples. We described what we wanted and Wes showed us a few options, discussed pro's and con's of each idea. Once we made a decision on what we wanted Wes let us know know if we waited a few days we could take advantage of a promotion that could save us a few hundred $'s. We placed our order, scheduled install, had the blinds installed and they look and work great. We look forward to working with Wes again in the future.