Yankee Home Improvement, Inc.

home remodeling contractor, door installer, window installer

About us

New England’s Most Referred Contractor Specializing in Baths, Kitchens, Windows & Doors Since 2008. You shouldn’t have to worry when hiring a contractor. That’s why there’s a motto we live by: Get It Done Right, The First Time, Never Cattywampus. It embodies the spirit to continuously improve not only the lives of our clients, but also our community, and each other. Call Us If You Need: Shower and Tub Replacement, Window Replacement, Entry Door Replacement, or Kitchen Restyling. Our craftsmen are actual employees, not subcontractors, and have been with us for years. You deserve top-tier service, that’s why we made a promise to our customers: to provide superior workmanship and service, underscored by our Never Cattywampus Guarantee.

Business highlights

17 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.551 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
4%
3
2%
2
6%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.2
responsiveness
4.4
Showing 1-25 of 51 reviews

Jacqueline M.
12/2021
4.5
I think they did a great job, I'm very happy with the results!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

margery T.
02/2021
5.0
replacing our front and back doors that were not installed correctly, the Yankee home improvement installers did a fantastic job! on time, quick and no mess..when they say no caddy whompus.. they mean it. we will be using them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael S.
10/2020
4.5
Hi this mike from Westboro, Ma. I want to take this time give Rusty a review. Rusty did a fantastic job my tub drain issue that I had . He explained everything with me and my wife . Also explain many great ideas in the future. Please pass this along to Rusty that what he did was absolutely appreciate. Give Rusty a raise he sure deserves it. Thank you, Mike

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Keith S.
10/2020
5.0
this company is worth checking out

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stan K.
09/2020
5.0
Everyone we were in contact with was easy to work with. Kept us up to date on status of order and the installers did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John S.
09/2020
5.0
Good job, done e xpertly Rik was there for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Barbara B.
09/2020
5.0
The project was accomplished just as was agreed upon; no surprises, as scheduled, done in a timely manner. Ric Rolski, concierge, kept in touch with me and let me know the details of materials arrival, making sure his crew would deliver them in the assigned place. He was also very available months post project to answer a question I had and followed up on it. That is what I call customer service! And the crew did a fantastic job, by the way.. the roof looks great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

wendy r.
09/2020
5.0
The entire staff was friendly and clean. They worked efficiently and got the job done beautifully! Rik, The personal Concierge checked in on us along the way. We are very pleased with the bathroom remodel!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Emily L.
09/2020
5.0
This whole process has been SO easy for us. After the first appointment until install date they were in contact with us and kept us informed about every detail of the project. On the day of the bath remodel, the installers were professional, quick, and did an excellent job. It was so much less stressful then I thought it would be. We love our new shower. Would highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nadine M.
08/2020
2.0
Fast-talking salesman. Made promises the company did not keep. Top of the line products but bad follow-through. Was told Yankee comes to inspect a home after a year. Called twice. Never called back. This for me was important. Also had semi-new gutters. Was told they would take them down and clean. Had to beg to get it done. They cut one of my screens, had to beg to get it fixed. They did not tell me when they were coming so they pried the screen out and it still does not sit right. Also, salesman said they would add a vent that was previously roofed over. They did not. I let it go. I will not recommend this company to anyone. The salesman showed me all these puff-piece videos, do not fall for it. They are no better than the rest. They do financing but look elsewhere. Very high-interest rate.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
1.0


Stephanie H.
03/2020
5.0
From the start of our project to the end, Yankee Home Improvement went above and beyond to make sure my husband and I were happy with the new windows. We are so glad we went with them and can t wait to have them complete more projects in our home. You won t be sorry if you use Yankee Home Improvement!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Arleen C.
11/2019
4.0
The sales representative was very knowledgeable about the products. However the product was high in price. The work was done in one business day. We like the new doors and will see how energy efficient they will be this winter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Trudi F.
10/2019
5.0
They replaced an entry door as well as a storm door. There was an unexpected problem which Tim handled with ease and did an exceptional job. He made sure I was happy with everything that was done and then cleaned up everything when he was done. Emily and Alaska were very conscientious in keeping me updated on the progress of my project. I would deal with them again if there was ever a need.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Joseph M.
10/2019
5.0
great customer service. fruendly sakw persons. great product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeffrey W.
09/2019
5.0
-

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lorraine H.
07/2019
N/A
-
Rating CategoryRating out of 5

Dave M.
05/2019
5.0
These guys are great. They descending on our window/front door project when they said they were coming. They addressed my concerns and replaced rotted areas. At one point during the project, they made a quick run to get lumber to overcome an unexpected situation. I would highly recommend these guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nana S.
05/2019
5.0
excellent work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill K.
05/2019
2.5
Too expensive! 3 windows a gutter and some thank you cookies for 6k.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
3.0


ALFRED G.
03/2019
5.0
Exceeded my expectations as the installers took great pains to see that I was aware of the placement of fixtures and grab bars. The supervisors were also great in that they scheduled their inspections according to my schedule.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Susan W.
03/2019
2.0
They are very expensive and it too all off 5 months to get the installation completed. They ordered the wrong size and had to come back and measure. They also did not clean up the property

Rating CategoryRating out of 5
quality
2.5
value
1.0
responsiveness
1.5


Philip I.
03/2019
5.0
Outstanding company with great professional service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeanie R.
10/2018
5.0
Great workmanship and customer service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Chris A.
10/2018
1.5
I hired this company because of their ratings. I also was given a good salesman who informed me of "most" of what I can expect for a walk in shower. To do this large job it took two guys all day and they didn't leave until 11:15 at night. Admirable, however after twelve hours plus of this type of work one gets tired. They did not do my ceiling well. When they returned to install the glass doors they took off the bad taping and re-did another skin coat. I was told that the bulging seems would go away after a few days and three coats of bathroom paint (after I sanded). That has not happened. After several attempts to contact the coordinator (after I had taken pictures of the glitch) she finally called me back and told me that they did not specialize in ceilings-just walk-in showers and that they were not going to fix their shotty work on the ceiling. I paid in excess of seventeen thousand. I expected everything to function and appear professional. My attorney has advised me to "chalk it up as a bad experience" as the ceiling fix will cost me only a couple hundred. I did not appreciate this. I am very sorry I chose them vs. one or two of the other companies who provided me with a quote. Lesson learned= Do not use this company.

Rating CategoryRating out of 5
quality
1.5
value
1.5
responsiveness
0.5

    • 1(current)
    • 2
    • 3

Contact information

36 Justin Dr., Chicopee, MA 01022

yankeehome.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
CS-089442
Trade License Locale
MA
Trade License Expiration
03/19/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

home remodeling contractor,
door installer,
window installer

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Yankee Home Improvement, Inc. accepts the following forms of payment: CreditCard
Yes, Yankee Home Improvement, Inc. offers free project estimates.
No, Yankee Home Improvement, Inc. does not offer eco-friendly accreditations.
No, Yankee Home Improvement, Inc. does not offer a senior discount.
No, Yankee Home Improvement, Inc. does not offer emergency services.
Yes, Yankee Home Improvement, Inc. offers warranties.

Contact information

36 Justin Dr., Chicopee, MA 01022

yankeehome.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed