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PC Steven Computer Repair

Computer Repair

About us

Will also travel for service. We charge a $50.00 flat rate labor fee for laptop & PC repairs.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Virus removal, data recovery, hard drive, motherbroad & power supply replacement & lose DC power jack repairs for Laptops.

Services we don't offer

Macs, tablets or cellphones.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10% & diability

Emergency Services
Yes


Accepted payment methods

Check

Reviews

3.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
3.8
value
3.8
professionalism
3.8
responsiveness
3.8
punctuality
4.0
Showing 1-4 of 4 reviews

Leslie F.
12/2015
1.0
computer repair
  + -1 more
When I returned, by appointment, after he told me he had finished he said he had removed viruses and "now you will be able to open your Quicken." I asked why he thought I was having a problem with Quicken and we agreed that there was a misunderstanding. He had no explanation for the blue screens except the viruses. When we addressed the printer issue, it became clear that he had no patience for the process. It was not until I got home and a few days later that I learned that he had deleted 3 YEARS worth of Quicken records. I am glad that he helped some others but I think he is a menace. I would never recommend him to anyone else.
Description of Work: I met him at his house and waited for over half an hour for him to walk home. He is a heavy smoker and it was hard to breath inside. He is a very anxious gentleman. The plan was to get viruses off my laptop and find out why I got a blue screen crash several times in the previous months. He said he could do that. I was also having trouble reinstalling my wireless printer and said I would bring the printer when I returned.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$150

Warren D.
09/2015
4.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Liz E.
03/2015
5.0
computer repair
  + -1 more
He arrived on time, and listened to what I wanted him to do for me. I was looking for direction as well as correcting the way I had set them up - didn't really know what I was doing. So, as he looked through the settings, etc, ran scans for virus and loaded malware software, he told me what he was doing and explained why. He also taught me how to correctly perform backup and insisted that I try it a few times while he was there, and suggested I take notes. By the time he left (more than two hours later) my laptops were running faster and set up properly - with me understanding much more how and why. I am very satisfied with both his manner and knowledge. I will recommend his services to anyone who has the need!
Description of Work: He straightened out the setup and security on both my old and new laptops.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ali G.
12/2014
5.0
computer repair
  + -1 more
I called Steven on the afternoon of 12/15 and explained my situation. I was out if town for work when computer screen broke. I had the computer screen replacement at home. I was flying home late that night but flying back out the next day at 3:00pm. Steven said to drop off that night and then texted me at 830 am that the laptop was ready. The cost...only 50.00. I was beyond thrilled with his work and the whole experience. I will definitely use again.
Description of Work: Replaced laptop computer screen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

    Contact information

    46 Florence St, Chicopee, MA 01013

    www.pcsteven.com

    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    PC Steven Computer Repair is currently rated 3.8 overall out of 5.

    Sunday: 8:00 AM - 6:00 PM

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    PC Steven Computer Repair accepts the following forms of payment: Check
    Yes, PC Steven Computer Repair offers free project estimates.
    No, PC Steven Computer Repair does not offer eco-friendly accreditations.
    No, PC Steven Computer Repair does not offer a senior discount.
    Yes, PC Steven Computer Repair offers emergency services.
    Yes, PC Steven Computer Repair offers warranties.
    PC Steven Computer Repair offers the following services: Virus removal, data recovery, hard drive, motherbroad & power supply replacement & lose DC power jack repairs for Laptops.
    Macs, tablets or cellphones.

    Contact information

    46 Florence St, Chicopee, MA 01013

    www.pcsteven.com

    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM