Ideal Kitchens Home Improvement, Inc.

cabinet refacing contractor, countertop installation, home remodeling contractor,

About us

Ideal Kitchens Home Improvement, Inc. has been serving all of New England since 1973, with the area's finest showrooms at 838 Grattan St Chicopee Ma. 01020. Ideal Kitchens Home Improvement, Inc. specializes in kitchen cabinet refacing, custom kitchen design, and all aspects of remodeling . We do complete remodels from floor to ceiling. Ideal offers all customers a Lifetime Home Improvement warranty which makes a statement that Ideal offers the finest quality of materials and workmanship available anywhere. With thousands of referrals upon request. Make your next Kitchen an Ideal Kitchen. For the Ideal Kitchen of Tomorrow..........Today! The Leading Kitchen, Bath and Home Improvement for Northern Connecticut and Western & Central Massachusetts ***100% Financing 6 month no $ down, interest fee***

Business highlights

52 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.433 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
12%
3
3%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.3
value
4.2
responsiveness
4.3
Showing 1-25 of 33 reviews

Al V.
04/2024
5.0
Great Job - Would recommend to friends

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kate R.
06/2020
4.0
Good

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Carol M.
02/2020
4.5
Did a complete remodeling of our upstairs bathroom. We were very pleased with the completion.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Shawn F.
02/2018
5.0
Everything (from the 1st meeting to the final install) was exemplary! Fantastic across the board. Everyone (carpenters, contractors, front office staff, everyone!!) was courteous and professional. The carpenters especially were phenomenal. They made certain that we were completely satisfied with every detail of the new kitchen. Even the building inspector commented on how impressed he was with the quality of their work. They arrived on time, worked hard while they were here, were great with our kids/dog, and had really good taste in music. Everyone at Ideal consistently went above and beyond our expectations. I can't wait to work with them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dennis B.
01/2018
4.5
The work done was excellent. Everyone involved was very helpful and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Joe D.
12/2017
1.0
Joe d

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Lisa M.
08/2017
5.0
Dave was superb! If there was a rating of 10, he would have an 11. He was easy to work with, very neat and offered those "little extras" that I didn't even think of. Hi price was reasonable and the workmanship was well worth it. You can see he loves his job and he truly wants to see his customers happy! I would recommend him to anyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael K.
07/2017
5.0
Very professional staff and they made sure that the project kept moving along. Very friendly staff and very helpful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$23,300

Elaine L.
02/2016
5.0
This is not my first experience with Ideal Kitchens. My original project was a kitchen remodel and a bathroom remodel. Next, I had new stairs and railings installed . Recently, closets were refaced and other repairs were made. My carpenter for all these projects was George. I can't say enough about him. Every time he has come to my home, he outdoes himself if that is even possible. He listens to my concerns and often has offered better solutions. George always gives 100% + and it shows. I often felt that he cared about my home as much as I do. Other professionals/vendors have come into my home and commented on the quality and workmanship in my home. From the office staff to the workers (especially George), I highly recommend Ideal Kitchens to my family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anna C.
01/2016
5.0
I had great design choices and had excellent professionals doing the work. If I had any issues they were quite hands on and were very responsive to anything that I was saying and I appreciated them being receptive to that. Once they started the work, they stayed on it and finished the work in a very timely manner. Also as far as project management, Linda was always there for me when I had a question and would follow up with me, even in the evenings and on weekends and kept me updated with a timeline as to when certain parts of the project would be completed and when I had to be there. The staff in the showroom was very courteous and responsive as well. Overall I had a wonderful experience.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Linda S.
01/2016
5.0
In the beginning we worked with Scott, the carpenter, and they just finished the crown molding. Scott came back with Chad; they are very professional, and work as if it were their own home. They are also very on top of communication.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer M.
01/2016
5.0
Very reliable, went above and beyond to accommodate all of our needs and very patient in answering as many questions as I had. From start to finish I would rate them an A ++. I highly recommend this company to anyone looking to remodel/update their kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ed and Jeanne S.
07/2015
4.0
Lyle & his son, Jeffrey, did excellent carpentry work, but the finisher of the cabinet doors did not do a satisfactory job in finishing the doors. There are a lot of imperfections. What was supposed to take two weeks took two months, and $ 25,000.00 later I feel that I would have been better off getting new cabinets at a lesser cost & less aggravation.

Rating CategoryRating out of 5
quality
2.5
value
2.5
responsiveness
2.5

Yes, I recommend this pro
$2,500,000

jen j.
07/2015
5.0
We highly recommend Ideal Kitchens for anyone looking for a quality remodel. From start to finish, all of their staff was on time, courteous, respectful and neat. The workmanship was absolutely beautiful! They went the extra steps in customer service and performed extras to insure that their customer was satisfied. Without a doubt, an excellent company to chose for a remodel!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Celia B.
04/2015
5.0
Very professional, neat, and prompt service. I am very pleased with how our bathrooms look. I would recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$3,000

Len L.
02/2015
5.0
NEW Cabinets have been ordered along with all hardware. Also are having granite countertops and glassblock backsplash installed. So far, my wife and are are extremely pleased with all involved in our kitchen renovation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,500

Craig P.
12/2013
4.5
Professionalism from sales to finish. Great guys who take pride intheir work.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$2,400

David B.
09/2013
3.0
Ideal Kitchens farms out their installations of granite and quartz to a Western Massachusetts. The installing company was called back several times because of workmanship issues and we finally gave up trying to get the results we were looking for. While the people at Ideal Kitchens are very courteous and professional the job was never finished to our satisfaction.

Rating CategoryRating out of 5
quality
2.0
value
3.5
responsiveness
4.0

$1,200

Nancy W.
04/2013
N/A
VERY HELPFUL - GOES OUT OF THEIR WAY TO KEEP YOU INFORMED AND PLEASE YOU. VERY HAPPY SO FAR!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$3,000

Donna P.
02/2013
N/A
Always there to answer any question, very quick with installation and everyone that came to hte house was very friendly and proffesional.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,002

Jean S.
11/2012
N/A
All work was done on time, professionally and beautifully. The workers were friendly, professional and helpful. A wonderful experience from start to finish with beautiful results!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,270

Judy D.
03/2012
N/A
Make sure they answer all your questions, and don't let them leave out the details. They know all about this business, but most regular people don't. So when they tell you something, make sure they fully explain things.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

838 Grattan Street, Chicopee, MA 01020

idealkitchens.us

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
154158
Trade License Locale
MA
Trade License Expiration
02/11/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

cabinet refacing contractor,
countertop installation,
home remodeling contractor,
custom cabinet maker,
interior designer

FAQ

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Open All Day

Ideal Kitchens Home Improvement, Inc. accepts the following forms of payment: CreditCard
Yes, Ideal Kitchens Home Improvement, Inc. offers free project estimates.
No, Ideal Kitchens Home Improvement, Inc. does not offer eco-friendly accreditations.
No, Ideal Kitchens Home Improvement, Inc. does not offer a senior discount.
No, Ideal Kitchens Home Improvement, Inc. does not offer emergency services.
Yes, Ideal Kitchens Home Improvement, Inc. offers warranties.

Contact information

838 Grattan Street, Chicopee, MA 01020

idealkitchens.us

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
Open All Day