Brad's Service Center

Auto Service, Auto Inspections, Auto Transportation,

About us

We have been open 35 years and our main location has 25 bays for same day service.Along with this Brad's Service center has the highest number of L1 technicians in the area earning the shop ASE Blue Seal certification. Along with this we are partnered with AAA and Bosch offering discounts on all services to all members.

Business highlights

44 years of trusted experience

Services we offer

Brads offers Master Technician's Service on all makes and models foreign or domestic. Below is a short list of some of the things we offer. Brads also offers a complimentary customer shuttle to bring you home and pick you up! Drivability Diagnosis Fuel Injection Two and Four Wheel Alignment Exhaust Carbonation Major or Minor Repair Brakes Electrical Diagnosis Engine Diagnosis and Repair Oil Changes Anti-lock Brake / Air Bag Diagnosis and Repair Emissions Diagnosis All Tire Makes

Services we don't offer

At this location we do not do auto body work, heavy transmission repair, and sound/alarm installation.

Amenities

Senior Discount

5%



Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-12 of 12 reviews

Kathleen L.
04/2017
5.0
car inspections
  + -1 more
They are always good. I've been using them for thirty years. They are extremely nice, and knowledgeable, they're extremely knowledgeable, and they will show you, explain everything to you, so that you have no questions, and you don't feel uncomfortable about anything. You feel fully informed if you have any work that needs to be done.
Description of Work: I went for an inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Paul S.
07/2016
5.0
auto repair
  + -1 more
It went well! They did a great job, and did it in a timely fashion.
Description of Work: They replaced an engine in my Honda CRV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Michael G.
03/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: I will not take my vehicles any where else. They do great work at reasonable pries.
Rating CategoryRating out of 5
Yes, I recommend this pro

Anna K.
11/2015
4.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$150

Seamus O.
09/2015
5.0
auto repair
  + -1 more
Brads called me Monday morning with a clear explanation of the problem and a price quote that I knew from experience was a good deal. They kept me informed as the work progressed and did the job expertly, as promised and for even a bit less than the quoted price. I felt I was treated like a regular customer and not just a guy that happened to break down passing through. Thanks Brads! Your integrity is very much appreciated by me and many others in your community I'm sure.
Description of Work: I was towed into Brads from I-91 with failed brakes, hundreds of miles from home on a Sunday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Kathleen L.
08/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: They did auto service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kenneth G.
07/2015
5.0
auto repair
  + -1 more
As always, on time, professional and honest! My family has been a customer of Brad's for nearly 20 years. The service and advice are always high quality. But most of all, the work and the preventive maintenance are always honest. While not the least expensive repair facility I've used, Brad's Service Center is by far the most straightforward and the most honest. I never doubt their advice and the work they perform.
Description of Work: Routine oil change

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Sharon F.
12/2014
5.0
auto repair
  + -1 more
I t went very well. Brad's had a shuttle ready to take me to work and one to pick me up, Everyone was a pleasure to deal with. The repairs were done in a very timely way. What things might be a problem in the near future I was made aware of. The result is that my car is running so much better. I still have one more repair on the horizon which Brads made me aware of. I will go there for future repairs. I was very happy with Brads!!!
Description of Work: Replaced Cabin Air Filter. Replace air pump relay. Removed and replace Thermostat and flushed cooling system. Replaced turn signal/marker bulb. And replaced brake light bulb.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$359

Michael J S.
10/2013
5.0
auto repair
  + -1 more
brads did excellent job fixing the problem i had with the car when a/c compressor pulley seized and serpentine belt broke very fair price to fix
Description of Work: replace a/c compressor & clutch replace serpentine belt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Darlene L.
08/2013
5.0
auto repair
  + -1 more
They are awesome. They are fair and they will not lie to you. They will tell you how it is. I feel the price is a good value. They are not cheap and not expensive. They are right in the middle.
Description of Work: Our 15 year old car needs break so we are going to Brad's Service Center. Also, the last breaks came from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

donna H.
04/2013
5.0
auto repair
  + -1 more
They are excellent. If you leave your car and if you need a ride they give you the ride which is good. When they give you whatever you had done they just check everything and completely go through different check marks things that they do, tires and all that stuff and then they also tell you if there is something that is coming down that might have to look at the next time whatever. I would use them again.
Description of Work: I used Brad's Service Center for oil changes, brakes whatever for my car about two months ago.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurie B.
04/2013
5.0
auto repair
  + -1 more
I was referred to Brad's as I was getting an unusal noise coming from somewhere in my car and the tire pressure light came on. Brad's took my car in to look at it and told me that the noise I was hearing was because my tires were worn on the outside and I needed to replace them. They told me the tire pressure light was coming on because I had a nail in my tire. They took the nail out and patched it. Another time I was going to go to a service closer to me because my check engine light was on. The other service told me to take it in to them and it would be a $75.00 diagnostic fee right off the top. That didn't include what was wrong and the cost of getting it fixed if there was something wrong. I went to an auto parts store and they gave me a code as to what was wrong. I went to Brad's and they checked my car and were able to shut off the check engine light. I was not charged anything. They were professional, friendly, fair and both experiences were pleasant. I would recommend Brad's to anyone and I highly thank them for their services. They truly believe in good customer service. It shows in what they do.
Description of Work: noise coming from somewhere in car check tire pressure light check enging light

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

    Contact information

    760 Front Street, Chicopee, MA 01020

    https://www.facebook.com/bradsserv

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Inspections,
    Auto Transportation,
    Buffing and Polishing,
    Auto Accessories,
    Auto Sales,
    Auto Radiators,
    Air Duct Cleaning,
    Windows,
    Heating and Air Conditioning,
    Auto Tires,
    Auto Mufflers

    FAQ

    Brad's Service Center is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Brad's Service Center accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, Brad's Service Center does not offer free project estimates.
    Yes, Brad's Service Center offers eco-friendly accreditations.
    No, Brad's Service Center does not offer a senior discount.
    No, Brad's Service Center does not offer emergency services.
    No, Brad's Service Center does not offer warranties.
    Brad's Service Center offers the following services: Brads offers Master Technician's Service on all makes and models foreign or domestic. Below is a short list of some of the things we offer. Brads also offers a complimentary customer shuttle to bring you home and pick you up! Drivability Diagnosis Fuel Injection Two and Four Wheel Alignment Exhaust Carbonation Major or Minor Repair Brakes Electrical Diagnosis Engine Diagnosis and Repair Oil Changes Anti-lock Brake / Air Bag Diagnosis and Repair Emissions Diagnosis All Tire Makes
    At this location we do not do auto body work, heavy transmission repair, and sound/alarm installation.

    Contact information

    760 Front Street, Chicopee, MA 01020

    https://www.facebook.com/bradsserv

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM