SECURITECH TOWING (AKA BRIGHTON TOWING)

AAA TOLD ME THAT SOMEONE WOULD BE THERE INSIDE AND HOUR AND THEN CALLED BACK TO EXPECT THEM IN LESS THAN 35 MINUTES. AFTER AN HOUR I CALLED BACK THREE TIMES, AND WAS TOLD TO EXPECT SOMEONE WITHIN 15 MINS, WITHIN 10 MINS ETC. THEY SHOWED UP MORE THAN 2 HRS AFTER MY INITIAL CALL AND THE DRIVER PROCEEDED TO INTIMIDATE ME WHEN I EXPRESSED FRUSTRATION AT THE DELAY. THE AAA DISPATCHER TOLD ME THE DRIVER HAD NOT CALLED IN TO SAY HE HAD BEEN DIVERTED TO ANOTHER CALL TILL I CALLED BACK, THEN HAD GONE TO THE WRONG ADDRESS, EVEN THOUGH THEY WERE PROVIDED WITH THE STREET ADDRESS, CROSS STREET, STORE NAME. I FELT UNSAFE ENOUGH THAT I GOT ONE OF THE MEN FROM THE STORE TO BE WITH ME AND TOW TRUCK DRIVER STILL THREATENED ME, "I WILL MAKE SURE NO ONE COMES OUT TO HELP YOU IF YOU CALL AGAIN," IN FRONT OF THIS OTHER PERSON. I HAVE REPORTED THIS INCIDENT TO AAA AND AM AWAITING THEIR WRITTEN RESPONSE. I WOULD NOT RECOMMEND THIS COMPANYS SERVICES TO ANYONE, PARTICULARLY SINGLE WOMEN.