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Happy Homes Cleaning Services

House Cleaning, Floor Cleaning and Waxing, Carpet Cleaning

About us

We are hard working, honest and have excellent attention to detail. Pet-friendly products and green cleanings, and also window cleanings. Our cleanings include - dusting all surfaces, vacuuming carpet & upholstery, beds made & linen changed, bathrooms sanitized, kitchens sanitized to include cleaning of appliances, fronts of cupboards, all tile floors hand washed, blinds and light fixtures dusted, walls spot cleaned, all garbage removed. Our work is guaranteed. Weekly, bi-weekly, monthly. post-construction and move-in cleanings.

Business highlights

24 years of trusted experience

Services we offer

House cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Reviews

4.5264 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
13%
3
7%
2
6%
1
9%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.6
responsiveness
4.5
punctuality
4.7
Showing 76-100 of 264 reviews

Mary H.
02/2013
5.0
house cleaning
  + -1 more
They took their time and did a fantastic job.
Description of Work: They vacuumed, dusted, and scrubbed the outside of my kitchen cabinets and my cleaned my wooden floors. They also took down cob webs and scrubbed my bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Michael C.
02/2013
5.0
house cleaning
  + -1 more
The team arrived on-time and performed their service in a very thorough manner. They were efficient in the use of their cleaning time, while also being methodical in the execution of their craft. Overall, it was a great experience!
Description of Work: Renata and her team were punctual, efficient, and very professional. They did a great job cleaning my home, and I look forward to employing their services again in the near future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dede A.
02/2013
5.0
floor cleaning, house cleaning
  + 0 more
Renata is punctual thorough and corteous. She does a good job and works quickly. I recommend Happy Homes.
Description of Work: Vacuuming hardwood floors in large 17 room house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Judith P.
02/2013
4.0
house cleaning
  + -1 more
Team arrived and went right to work. Person who was in charge was attentive and when I asked for special attention to baseboard and floor they accommodated.
Description of Work: whole house cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
$90

Samantha K.
02/2013
5.0
house cleaning
  + -1 more
2 women arrived on time and did a thorough cleaning for the 2 hours they were here. They were courteous and attentive to detail.
Description of Work: Gals did 4 hours of cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Gail C.
01/2013
5.0
house cleaning
  + -1 more
I was very happy and I used an Angie's List $99 Big Deal special for this one-time service. I am never here to let them in so having a cleaning service is a hassle for me. It took a while for them to come out after I bought the special.
Description of Work: I used Happy Homes Cleaning Services for housecleaning. They dusted, vacuumed and cleaned bathrooms. They also cleaned my refrigerator; which I was not expecting, but was very nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Ron T.
01/2013
1.0
house cleaning
  + -1 more
They never returned our call. We left a voice mail. I don't know if they are overwhelmed with service or what the case.
Description of Work: We were going for general apartment cleaning

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


STEPHANIE P.
01/2013
5.0
house cleaning
  + -1 more
Came in at the best price point with five quotes.
Description of Work: Been using them for a few months now and am happy with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Susan T.
01/2013
5.0
house cleaning
  + -1 more
Renata and her staff have done a great job cleaning my house, as well as being super fast. Scheduling was very easy and Renata has been flexible if/when I need to change a date. My house is 1600 sq feet and they are done within 30-45 minutes. The house always looks great when they're done. I get just a basic service of dusting, vacuuming, mopping, bathroom and kitchen (no appliances or windows). All the beds are always made and trash taken out as well.
Description of Work: I have Renata and her crew come once a month to clean a 3 bedroom 1 bath house for $100.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Justin B.
12/2012
5.0
house cleaning
  + -1 more
We were in need of new housekeepers and found Renata and her team through Angie's list. Renata returned our call in a timely manner and scheduled an appt that was convenient for both of us. She provided and estimate and outlined a list of services provided. We scheduled our first "deep clean" with Renata and her team and were very excited about the outcome. First off, I suggested we use the $99 for 4 hours of cleaning coupon from Angie's list. She explained that each person was one our and they arrive for the deep clean with 4 people. If we used this coupon they would not be able to complete the deep clean in one hour so would end up paying more. Instead she suggested a 15% off coupon which would be applied to the 160 quote she provided. This was a great suggestion since she and her team were here for 2.5 hours cleaning! By the end the house was immaculate. They cleaned every room from top to bottom. We have scheduled regular cleanings with Renata and her team starting January 8th.
Description of Work: Deep clean house cleaning, regularly scheduled cleaning moving forward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

Magdalena L.
12/2012
5.0
house cleaning
  + -1 more
Ok, not great. It was a one time service and they made me feel like that
Description of Work: They vacuum house, cleaned bathrooms and kitchen

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Paul T.
12/2012
4.0
house cleaning
  + -1 more
A crew came out and did the expected work based on the Big Deal. Good price, above average quality, not stellar. Basic cleaning performed quickly - a little too quickly. They seemed to be eager to get to the next job. Kind of just the minimum effort and time.
Description of Work: Big Deal - housekeeping services

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Brad B.
12/2012
5.0
house cleaning
  + -1 more
They came exactly at 8am, as agreed. The cleaning was excellent. They even moved furniture to clean underneath it, and vacuumed the upholstery. Dusted everywhere and did a great job in the kitchens and bathrooms The floors have never been so clean. They are also very good at tidying things up, even kid generated clutter. I'll definitely be using them again for my bi-weekly cleaning. They bring all of their own supplies, except for paper towels and trashbags, but are open to using other cleaning supplies if you wish it. I, for instance, had them use Bona on the floors (which I supplied) instead of Murphie's oil soap. I'm very happy with the service. .
Description of Work: Happy Homes did a great job, despite my initial anxieties at using any new cleaning service. The cleaned my entire 1800 square foot modern townhouse. Service included floors, dusting, bathrooms, kitchen, pretty much everything that needs to be cleaned. Renata, the owner, came with a team of three other ladies, and they worked for two hours. When they left, the place was sparkling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

IVAN C.
12/2012
5.0
house cleaning
  + -1 more
Renata and her team showed up on time and went to work right away. You need to supply paper towels and a trash bag. Other than that, they have everything. If they find anything under couches, etc. They leave it out for you. They were not able to get to to small marks on the walls, as apparently 4 man hours to clean my house was not enough. Renata explained this and walked me around the house afterwards to check everything they were able to get to. I was very pleased and plan on using them again.
Description of Work: Had the $99 deal for 4 man hours of housecleaning. Renata and her team were prompt and responsive. They went right to work and did a great job. Communication was great. I plan on using them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sabra L.
12/2012
3.0
house cleaning
  + -1 more
I wasn’t tremendously happy with them. They were very fast and I didn’t feel that they were very careful. They dropped something on the floor that hurt the finish. I would not hire them again.
Description of Work: I purchased a Big Deal for $99 for Housecleaner for the Day.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$99

KRISTIN L.
12/2012
5.0
house cleaning
  + -1 more
They were very sweet, very punctual and reliable, and they did a very good job. They did not neaten up items the way some cleaners I've used did - they would mostly work around anything we left out. But they got things clean and the house always looked and smelled great when they were done. On the few occasions something was not done to our satisfaction, we let them know and they were always very apologetic and took care of the issue on the next visit. They were also great about occasional reschedulings.
Description of Work: Happy Homes cleaned our 3 br condo every other week for over a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Dorothy M.
12/2012
5.0
floor cleaning, house cleaning
  + 0 more
Renata and her team did an amazing job cleaning our home! Our place never really got a great deep cleaning after we moved in this past August, so it was really desperately in need of one. I am so pleased with the results from their first visit. Everything in our main living area is very clean after months of no attention from me. The upstairs isn't really being used right now except for storage - that being said, it was a mess before with boxes all over the place. Renata and her team went above and beyond by moving boxes out of the way to clean and putting them away in an organized fashion. I am really so impressed with their work. We signed up for biweekly cleaning and I couldn't be happier that we did. The first visit is much more than her regular charge because it required so much more work.
Description of Work: Cleaning for 5 bed 1.5 bath home (1/2 bath isn't really used, I just asked her to clean up the floor in there)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Stephen D.
11/2012
5.0
house cleaning
  + -1 more
Renata was attentive from the beginning and took good care to do an excellent job.
Description of Work: Renata and her crew did a thorough cleaning of a condo that was being transferred over to a new owner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Natalie L.
11/2012
5.0
house cleaning
  + -1 more
It went very well. Renata is one of the most professional cleaning services professionals I've ever met. She got back to me right away after my phone inquiry and came over to do an estimate the next day. She was on time!! Which I really appreciated. We scheduled a time for a top to bottom cleaning, and she worked around my schedule to fit the time that worked best for me. You'd think this would be a given, but with several of the cleaning professionals I met with, they were quite inflexible with timing. The cleaning itself was great. As I described above, they really exceeded my expectations. I set up biweekly cleaning with Renata and her team. I'm so relieved!
Description of Work: Renata and her team vacuumed everywhere (including the couches), did a deep cleaning of the kitchen and bathroom, dusted every surface, and cleaned the inside of the windows. They were efficient and very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Lorenzo Marco S.
10/2012
5.0
house cleaning
  + -1 more
Overall, it went very well and we were pleased with the job they did cleaning our house.
Description of Work: Renata and her team came promtly at the designated time the 4 of them went through our 3 bedroom house quickly and efficiently. The house sparkles! She was very responsive when we first made contact and was able to work within out schedule and timeline very quickly. We may be using her for a more regular cleaning as were very happy with their performance. We have a dog and cat and they cleaned the carpets (even the staircase) and furniture. They didn't do windows, but we didn't ask them to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

CAMERON S.
10/2012
5.0
floor cleaning, house cleaning
  + 0 more
This was part of a deal and I asked for some additional work in a closet (offering additional money). They did a good job on the floors and dusting, counter cleaning etc. left slightly earlier than I expected and explained their offer had been updated to include shorter hours. Was hoping for some basic straightening of a closet but that is not in their job list.
Description of Work: They did a good job-and asked if there was anything else before leaving.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan C.
10/2012
3.0
house cleaning
  + -1 more
Tried this service after one of Angie's Big Deals. I have a one-BR condo in Boston. Three people arrived and they were done within 1.5 hours. My issue with Happy Homes is that since I had paid for a certain number of hours, I was hoping that the place would be spotless which it wasn't. Perhaps I should have specified cleaning the windows or cleaning the floors (not mopped, only swept) or dusting under the furniture (the surfaces, not necessarily the floor, that also collect dust) but I assumed this is what a housecleaning service would do. When negotiating a next visit, and when I asked how much it would be (since this was a "deal"), the response was not a set price for my size apt, but instead it was based on the number of people who came. I have found another wonderful service with better cleaning at a better price. Can't really recommend Happy Homes.
Description of Work: Home cleaning

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$99

Carol B.
10/2012
1.0
house cleaning
  + -1 more
Terrible! No response back after three phone calls
Description of Work: I saw that his provider received good ratings and decided to give her a try. I called her three times and emailed her twice with no response. I finally reached her the fourth time and she said she was "too busy" to call me back. I was persistent only because of her ratings but I should have realized that if she doesn't call you back, she is not going to be reliable. Do yourself a favor and skip over her name

Rating CategoryRating out of 5
responsiveness
1.0


BARBARA H.
10/2012
4.0
house cleaning
  + -1 more
I gave their service as a present. They did a fine job but it wasn't perfect.
Description of Work: I purchased a Big Deal for housecleaning with them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Michael C.
10/2012
4.0
house cleaning
  + -1 more
It went fine. They were prompt. I thought it would include the windows but they told me that was something they didn't usually do. They did clean them to the best of their ability.
Description of Work: I purchased a Big Deal For 4 Hours Of House Cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$65

Contact information

509 Washington Ave, Chelsea, MA 02150


Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning

FAQ

Happy Homes Cleaning Services is currently rated 4.5 overall out of 5.
Happy Homes Cleaning Services accepts the following forms of payment: Check
Yes, Happy Homes Cleaning Services offers free project estimates.
Yes, Happy Homes Cleaning Services offers eco-friendly accreditations.
No, Happy Homes Cleaning Services does not offer a senior discount.
No, Happy Homes Cleaning Services does not offer emergency services.
Yes, Happy Homes Cleaning Services offers warranties.
Happy Homes Cleaning Services offers the following services: House cleaning

Contact information

509 Washington Ave, Chelsea, MA 02150