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Happy Homes Cleaning Services

House Cleaning, Floor Cleaning and Waxing, Carpet Cleaning

About us

We are hard working, honest and have excellent attention to detail. Pet-friendly products and green cleanings, and also window cleanings. Our cleanings include - dusting all surfaces, vacuuming carpet & upholstery, beds made & linen changed, bathrooms sanitized, kitchens sanitized to include cleaning of appliances, fronts of cupboards, all tile floors hand washed, blinds and light fixtures dusted, walls spot cleaned, all garbage removed. Our work is guaranteed. Weekly, bi-weekly, monthly. post-construction and move-in cleanings.

Business highlights

24 years of trusted experience

Services we offer

House cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Reviews

4.5264 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
13%
3
7%
2
6%
1
9%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.6
responsiveness
4.5
punctuality
4.7
Showing 51-75 of 264 reviews

Ellen P.
08/2013
5.0
carpet cleaners, floor cleaning, house cleaning
  + 1 more
They did a top to bottom cleaning--two floors, seven rooms plus two bathrooms. The place sparkles. They even did the few dishes in my kitchen sink that I'd left because the dishwasher was full.
Description of Work: Renata and her dynamo crew (three of them) came in and did a cleaning makeover of my house. They were there for over 2 1/2 hours and the place has never looked so good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Matthew M.
08/2013
5.0
carpet cleaners, floor cleaning, house cleaning
  + 1 more
It was hard to schedule because I wanted a Thursday or Friday. I finally settled on a Monday because I just wanted my house cleaned. They worked quick and efficiently. It's only a short period of time so I set priorities. I did a walk through about 10 minutes before they were done and noticed the upstairs rug wasn't done. So I asked and they completed this task without hesitation. Everything looked great. House smelled good.
Description of Work: Washed all floors, vacuumed all rugs, cleaned 1.5 bathrooms. Cleaned basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Donna B.
08/2013
3.0
house cleaning
  + -1 more
I was not impressed. They used Swiffer products, they did not move anything to polish or to dust under and just Swiffer-ed around it. They did okay on the bathrooms but not spotless. They were here when they said they were going to be here and they were very pleasant.
Description of Work: I purchased a big deal with Happy Homes Cleaning Services for three hours of housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$65

Erin J.
07/2013
3.0
floor cleaning, house cleaning
  + 0 more
Overall, I was not pleased with the quality of work performed here. I work long hours and naturally before moving in there is a lot to do, so I figured getting a cleaning service to clean our condo top to bottom would be one less task. I wanted a few hours of cleaning and she informed me it would be with a few people not just her to help (resulting in a shorter overall time). From the beginning, I will say she was excellent communicating back and forth with me about an appointment, and also arrived on time which was helpful. I left a list of specific things (most of which any cleaning service would already clean for you). I was so excited to come back and see the place clean. However, when I came back I found many obvious things that were not cleaned; the baseboards in both of the bedrooms looked like they hadn't been touched (there were noticeable juice spills and marks all over them), windowsills, none of hardwood floors looked to be cleaned (in fact, it looked like they just moped around our spackle we sanded off the night before), build up in the cabinets, mold left in the freezer, dust over doorways and closets and the walls were filthy. I am not someone to complain but all of these things I asked to have done to save time were not. If moving in didn't depend on getting this done, maybe it wouldn't have been as frustrating but I had to go back and re-clean the entire house because I wasn't sure what had been done.
Description of Work: Entire condo cleaning service of 1,050 Sq Ft unit before move in.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$150

Iris J.
07/2013
3.0
house cleaning
  + -1 more
I was not impressed with the quality of the results.I got this as a coupon to find a regular cleaner and I definitely did not find that with this service provider. The workers did not seem to care as they were just following a list and they did not show much initiative.
Description of Work: This was a Big Deal for housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$65

Elaine W.
07/2013
3.0
house cleaning
  + -1 more
It was an Angie's List Big Deal that I purchased. Initially they were very good so I continued to use them. After a few months of coming, then they were not as punctual and they didn't come on time, nor was there any call that they were going to be late. Often times it was only one person, which was fine, but that person would rush through and leave things undone. Without telling me, the owner handed off my home to someone who had been working for her. This person insisted that the checks be made out to her and I was never told. I found them fair. It was a fair price. If the coupon said 4 hours, I would expect 4 hours. I didn't expect 2 people with the time divided in half. It was a little confusing and could have been clarified better. I would probably give them 2 1/2 stars. The owner has a long way to get to what makes exemplary customer service. She was very pleasant and efficient at what she did and what she had people do. It was a little disconcerting that after a few times, she had two different people come and no one told me that there were going to be different people. There are a lot of things that this person needs to learn about communication and telling me what is going to happen. It was disconcerting to have two complete strangers show up and say they were here to clean my home. I think she is learning. I think I would use them again if I was in a pinch because now I know them.
Description of Work: I used Happy Homes Cleaning Services for housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$99

David E.
06/2013
5.0
carpet cleaners, house cleaning
  + 0 more
I have no complaints with Happy Homes Cleaning Services. I used them again. I gave him all "A" for the rating. I'll give him an overall "A" for service. There were no additional charges aside from the big deal purchase. I think I'd used them twice and I was perfectly happy with them. I thought they did a good job and they were able to work around my schedule.
Description of Work: Happy Homes Cleaning Services cleaned the bathrooms. They cleaned the carpets. They did the surfaces dusted and things like that. They did the cleaning of the appliances. They did make the beds.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

mary ann B.
06/2013
5.0
house cleaning
  + -1 more
The crew, composed of 3 women arrived on time and did a superb job. My house was spotless and my tub shinned. If I didn't have a clearning company already I would hire these folks in a minute. I bought the service for a friend who could not use it so I did. I highly recommend them. Additonally, they were very responsive and accomodating through email service!
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Deborah C.
05/2013
5.0
house cleaning
  + -1 more
Everything turned out great. They were nice to deal with. My only complaint is they did not put things back where they originally came from.
Description of Work: I purchased a Big Deal for $99 for Housecleaner for the Day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$99

robert I.
05/2013
3.0
house cleaning
  + -1 more
nothing special just average
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$99

MARY F.
05/2013
5.0
house cleaning
  + -1 more
Happy Homes Cleaning Services showed up on time and there were 3 people assigned to the job - the owner and 2 assistance. They cleaned everything, did a great job, They worked very quickly but nothing got skipped or was missed. If they had questions, they asked and did everything that I asked.
Description of Work: I bought the Big Deal as I wanted to get a thorough cleaning of my condo done. Happy Homes Cleaning Services came when they said they would and cleaned everything - bathrooms, bedrooms, kitchen, living room, dining room. All floors and surfaces were washed, cleaned or vacuumed accordingly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jennifer K.
05/2013
4.0
house cleaning
  + -1 more
There were challenges in trying to schedule, it took about a month of emails and follow-ups to find a time that worked. However, once we found a date and time (and since there were no weekends available), Renata was very accomodating (since I needed to take off work) to provide 4 girls for one hour to maximize the time spent. She and her crew showed up on time and worked around the construction going on at our house during that day. They did a great job despite our house being worked on and all the girls were very nice, professional and did a good job of cleaning. Overall I was happy with the final product and felt it was a great price, thank you!
Description of Work: 4 hours housecleaning including mopping, dusting and general cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$99

Mike K.
05/2013
1.0
house cleaning
  + -1 more
The services were not performed. Initially it was not possible to schedule work because the provider was too busy. Later on it was difficult to contact the provider to schedule work. My last email was not responded to. In the end, I'm out the money I paid for services.
Description of Work: The services were not performed. Initially it was not possible to schedule work because the provider was too busy. Later on it was difficult to contact the provider to schedule work. My last email was not responded to. In the end, I'm out the money I paid for services.

Rating CategoryRating out of 5
responsiveness
1.0

$65

Christine S.
04/2013
5.0
house cleaning
  + -1 more
I purchased an Angie's List Deal for 4 total hours of housecleaning for $99. While it did take a few phone calls to hear back from Renata after our first conversation about the job, after that the experience was excellent. We booked the job during a timeslot when Renata and her crew had a cancellation and they were right on time. She and two others arrived, so it ended up being 1 hour, 20 minutes of time at our home (which she explained over the phone). I walked them through what we wanted and they cleaned my 3,000+ sq. ft home with lightening speed in that time. I'm happy to say that they were very thorough and did just what I asked. All of the hardwood floors were swept and mopped, rugs vacuumed, surfaces dusted and windexed, etc. My kitchen and 3.5 bathrooms were also cleaned from top to bottom and left spotless. They did an excellent job and I would absolutely use them again and refer them to anyone!
Description of Work: General housecleaning - floors and surfaces throughout home, including bathrooms, kitchen, living rooms, stairwells, bedrooms, etc. Dusting, sweeping, mopping, bathrooms surfaces, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Robert C.
04/2013
5.0
house cleaning
  + -1 more
The ladies showed up on time, worked efficiently, and thoroughly cleaned the house in the allotted time.
Description of Work: Thorough housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Meredith O.
04/2013
5.0
house cleaning
  + -1 more
It was a pleasure working with Renata. She was very responsive to my emails and willing to accomdate changes to our appointment date/time. On the day she and her team were scheduled to clean my house, they arrived right on time and went to work immediately. I could not believe how thoroughly they cleaned the house in such a short amount of time. The bathrooms sparkled, the kitchen was cleaner than it's ever been and the living spaces and bedrooms looked great! It took them roughly 1 hour and 15 minutes for the 4 of them to complete the work. I was very thankful that they stayed the extra 15 minutes to make sure everything was just right. I will definitely hire Happy Homes Cleaning Services again in the future.
Description of Work: I had purchased 4 hours of housecleaning services from Happy Homes Cleaning Services. In that time Renata and her team cleaned my whole house (living areas, kitchen, 3 bdrms, 2.5 baths).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Diane R.
04/2013
5.0
house cleaning
  + -1 more
It's probably useful for people to know that they love cats, so they're very friendly with them. They come when I'm not home. I would recommend them.
Description of Work: For house-cleaners I've been using Happy Homes Cleaning Services. I use them every two weeks. They do a top to bottom basic cleaning of our three-bedroom house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$110

Kimberly E.
04/2013
4.0
floor cleaning, house cleaning
  + 0 more
They quoted me $150 for their services. I didn’t use them because they were too expensive.
Description of Work: I got a quote from Happy Homes Cleaning Services for housecleaning and floor cleaning services, but I didn’t use them.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Barbara E.
04/2013
2.0
house cleaning
  + -1 more
I've stated as much as I remember above.
Description of Work: The workers arrived on schedule. The "deal" was for four hours of cleaning. Four women were sent for one hour. OK I guess. Their work was haphazard at best. When one of the workers cleaned the bathroom with some sort of spray-on cleaner for the shower area, a lot of the cleaner was left on areas outside the shower walls. It was hard for me to wipe it off after the women left. I would not hire this company. They were hired by me because of a promotion, something like half-off. It was not worth the half-off. I would certainly not pay $130.

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$65

Linda K.
03/2013
3.0
house cleaning
  + -1 more
They did an okay job. We're used to more thorough cleaners though.
Description of Work: General cleaning of the home.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$100

Svetlana M.
03/2013
5.0
house cleaning
  + -1 more
It's really good. Their prices are lower than any other option. They are very quick and trustworthy.
Description of Work: I used the housecleaning services of Happy Homes Cleaning Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia S.
03/2013
5.0
house cleaning
  + -1 more
They did an excellent, thorough cleaning of the house. They were friendly and very easy to do business with. I would use them again. I would suggest that after they finish the Angie's List work, that they leave an estimate for future cleaning. I think that would get them more business.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

jeanne F.
03/2013
5.0
house cleaning
  + -1 more
i ordered it, called them and set a date and time.. they were prompt and did a good job.
Description of Work: They dusted and vacumed and cleaned my bathroom and kitchen as well as washed kitchen and br floors. did a good job for the time they were here.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Aaron H.
03/2013
5.0
house cleaning
  + -1 more
I knew there was more than they could do in the allotted amount of time (and they left at the 4 hour mark), but everything was noticably cleaner when they left. They did a really good job.
Description of Work: I purchased a Big Deal Only $65 for 4 Hours of House Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

EILEEN C.
03/2013
5.0
house cleaning
  + -1 more
The team was friendly and fast. Our common areas went from dusty and gritty to spotless in a very short period of time. We were so happy with the service that we'll be hiring them for bi-weekly cleaning going forward.
Description of Work: Renata and her team cleaned our very grubby house efficiently, cleaning floors, surfaces, appliances, under furniture, and our entire bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

509 Washington Ave, Chelsea, MA 02150


Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning

FAQ

Happy Homes Cleaning Services is currently rated 4.5 overall out of 5.
Happy Homes Cleaning Services accepts the following forms of payment: Check
Yes, Happy Homes Cleaning Services offers free project estimates.
Yes, Happy Homes Cleaning Services offers eco-friendly accreditations.
No, Happy Homes Cleaning Services does not offer a senior discount.
No, Happy Homes Cleaning Services does not offer emergency services.
Yes, Happy Homes Cleaning Services offers warranties.
Happy Homes Cleaning Services offers the following services: House cleaning

Contact information

509 Washington Ave, Chelsea, MA 02150