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Happy Homes Cleaning Services

House Cleaning, Floor Cleaning and Waxing, Carpet Cleaning

About us

We are hard working, honest and have excellent attention to detail. Pet-friendly products and green cleanings, and also window cleanings. Our cleanings include - dusting all surfaces, vacuuming carpet & upholstery, beds made & linen changed, bathrooms sanitized, kitchens sanitized to include cleaning of appliances, fronts of cupboards, all tile floors hand washed, blinds and light fixtures dusted, walls spot cleaned, all garbage removed. Our work is guaranteed. Weekly, bi-weekly, monthly. post-construction and move-in cleanings.

Business highlights

24 years of trusted experience

Services we offer

House cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Reviews

4.5264 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
13%
3
7%
2
6%
1
9%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.6
responsiveness
4.5
punctuality
4.7
Showing 101-125 of 264 reviews

Charles D.
10/2012
5.0
house cleaning
  + -1 more
Renata and her team swept in and out of my new 3 bedroom colonial empty house in an hour and a half. top to bottom cleaned. Bathroom sparkled!!!!! Did a great job, I recommend Renata and her team to anyone.
Description of Work: Cleaned new house top to bottom, three bedroom colonial with finished attic. Washed all floors, vacuumed all rugs, washed down counter tops, dusted all sils, above doors. Cleaned bathroom - sparkled Cleaned kitchen - not appliances

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lisa G.
10/2012
5.0
house cleaning
  + -1 more
I sent an email to request information and received a timely response (within 24 hours). We set up a time to meet and Renata came and did a walk-though of my home. I was requesting an "initial deep cleaning". Renata gave me a good price for the job ($170 for initial clean), accommodated my difficulty schedule and we set a date. I have a cape with a large finished basement that includes a second kitchen as well as a full bath. The main house cleaning included 2.5 baths, kitchen, living and dining room as well as stairs/common areas. Renata accommodated my difficult schedule and arrived on time with a team of four. They were all extremely pleasant and I was very comfortable having them in my home. I was extremely satisfied with the results and will be having Renata's team cleaning my home twice per month going forward. The price going forward will be less expensive.
Description of Work: Renata and her team did an initial "deep cleaning" in my home. In addition to the main level kitchen, living, dining rooms, full and half baths, I have a large finished basement with a second kitchen/laundry room, additional full bath, and large rec room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Grace S.
10/2012
5.0
house cleaning
  + -1 more
They were good. I would continue to use their service and they really worked hard.
Description of Work: I purchased a big deal for $99 for four hours of cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joanne W.
10/2012
5.0
house cleaning
  + -1 more
They came on time and did an exceptional job cleaning the entire house. They cleaned the kitchen, including the insides of all the cabinets. The house had been vacant since my parents passing in 2010. I had all the furnishings removed and now it needed a thorough cleaning prior to being put on the rental market. They did an exceptional job. I have their number in my files and will call them again between rentors. LOVE THE JOB!
Description of Work: Clean entire empty house prior to rental

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

david L.
09/2012
5.0
house cleaning
  + -1 more
.We order the 4 hours special discount and schedule the appointment via email. Renata responded right away and make a tentative appointment schedule. We also requested for the insurance proof and it did took awhile before we got the detail but everything is good. The crew show up 10 min. later than our scheduled appointment but it's not big issue. They did a very good jobs of cleaning the required tasks and we are pretty happy about the services. The only minor issue is they left a bag of trash and did not take it with them and also, they didn't mention that we should provide the paper towel. Overall it was a very positive experience and will be using the services again.
Description of Work: Renata's crew came and did a good job of doing the housecleaning tasks discussed over the email. They did leave a bag of trash but the overall cleaning was exceed our expectation. We will definitely use Renata's housecleaning services in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Happy Homes Cleaning Services
We're glad that you are happy with our work and shared your experience with others , that way we can see what our clients expects and what we offer as a cleaning company. About the time that toke to present the insurance copy was because our insurance did send the e-mail to you and we thought that you were all set. When we confirm the appoiment we said that we was going to be at your house " around " 13:00 because it's hard to find a parking on Brookline plus the traffic to get there so we are sorry for the missed communication. We do not take any trash with us for two reasons, We never carry out bags from any house so there is no risk to take something from your house by mistake and second we didn't put on the barrow outside because was the first time and we couldn't find it. Thank's again for your report and we hope we see you as soon as you like.

Neal M.
09/2012
5.0
house cleaning
  + -1 more
They are quick, efficient and pleasant.
Description of Work: Renata and her crew have been cleaning our home biweekly for almost a year.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

emily J.
09/2012
1.0
house cleaning
  + -1 more
Could not get a response from anyone at the company to get the service scheduled
Description of Work: Purchased Angie's list deal, but was never able to redeem, despite many, many attempts via both phone and email. I requested a refund from Angie's List

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Arvind P.
09/2012
5.0
house cleaning
  + -1 more
The overall experience has been very good so far. They are always on time and very friendly and professional. The best part is that there is at least one english speaking person with whom you can communicate in case you cannot speak Spanish or Portuguese, which has not been the case with other cleaning services I've had before. Ours is a 4 bedroom - 3400 Sq Feet home and it takes 3 people approximately 2 to 2.5 hrs to clean. They make sure to clean the countertops, stove top, sink, bathrooms, vacuum and mop the floor, remove cob webs if any, they make the bed - change sheets, wipe all appliances and also take the trash out once they are done. I've not had any problem with any cleaning products they use, I really like the smell of it when they finish cleaning. I would definitely recommend "Happy Homes Cleaning service" to any one.
Description of Work: We have had Happy Homes Cleaning Service perform regular bi-monthly house cleaning since March 2012.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Julie C.
09/2012
5.0
house cleaning
  + -1 more
They did a good job and were accommodating to my schedule. They came out on a Saturday and it seems that nobody does that anymore.
Description of Work: I purchased a deal for 4hrs of cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Jean C.
08/2012
5.0
house cleaning
  + -1 more
I had 6 man-hours of housecleaning and they sent a team with a supervisor in to do a blitz clean of the house, starting upstairs and moving downstairs, cleaning thoroughly and rapidly. I felt comfortable with them in my house. They were pleasant and worked hard. The only thing that took a little while was to figure out a date that worked. It helps to ask which day of the week they are in your area. They offer options for weekly, monthly cleaning etc. at different price levels.
Description of Work: entire house cleaning, scrubbing tubs, toilets, sinks and floors in the bathrooms; sweeping and dusting (I have a fair number of knicknacks in one room and they were careful and thorough), vacuuming, sweeping and mopping as appropriate. They brought their own materials.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

cindy M.
08/2012
5.0
house cleaning
  + -1 more
It went well and they were very nice. I just asked them to clean certain rooms. I was very happy with them and they did a good a job for the price.
Description of Work: I purchased a Big Deal for 4 hours of housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

George S.
08/2012
5.0
house cleaning
  + -1 more
Great cleaning job. Four woman whirlwind crew, who did just what we asked, and did it well. There were some scheduling and communication problems, which were a little annoying, but other than that, there were no issues.
Description of Work: Hired to specifically clean certain areas, kitchen and bathrooms, in particluar a tile shower which had grown mildew.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$100

Rachel H.
07/2012
5.0
house cleaning
  + -1 more
Renata and her team did a wonderful job, got the place in tip-top shape and were incredibly easy to work with. I'd definitely use them again.
Description of Work: Thorough cleaning of a 900 sf condo to prepare for tenant move-in. Floors, trim work, appliances, and a very dirty 3-season porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jennifer C.
06/2012
5.0
house cleaning
  + -1 more
We first used Happy Homes because of an Angie's List deal. Several months later I realized I really needed to have regular cleaning, so we had them back in for a heavy-duty clean and then regular cleaning every other week. It has worked out great.
Description of Work: Renata and her wonderful team clean our home every other week. We love them!! In no way would my house be this clean if I tried to do it myself. They are so adept at working around/amongst toys and all the what-nots that two crazy kids leave about. The quality of the cleaning is superb and they are FAST!! We heartily recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kayi L.
04/2012
5.0
house cleaning
  + -1 more
I emailed Renata after I purchsed the Big Deal promotion. She was very responsive and was able to schedule a cleaning for us in short notice. Her team came in early and managed to clean our entire home. The team were very efficient and diligent, and left our home in a very clean and tidy state. We are very happy with the work.
Description of Work: Cleaned a 4-bed 3-bath townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DAPHNA C.
04/2012
4.0
house cleaning
  + -1 more
They had a coupon and we liked them so we started using them. We will continue to use them in the future.
Description of Work: We use Happy Homes Cleaning Services. They come out weekly. They just do overall cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Tricia H.
03/2012
5.0
house cleaning
  + -1 more
Renata was very responsive to my phone call. We were able to text regarding meeting times and directions. She was one time, professional, and helpful. We talked over quotes and discussed options and it was very easy to understand one another's point of view.
Description of Work: Met for initial walkthrough and quote.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ELEANOR K.
03/2012
4.0
house cleaning
  + -1 more
The cleaners came and did a good job in the time they had. I had an Angie's List Coupon for 6 hours of cleaning, and a team of three put in 2 hours getting into all the corners. (I could have used them longer to complete the task but that was the amount of time we had scheduled.) The team was great and they did good work. My only problem was with scheduling. I had tried calling before the summer when I first got the coupon, but never reached anyone, and then tried again in the fall. Finally I emailed, and got a quick response to that. So don't call, email. I'll use them again.
Description of Work: Cleaning of two story house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$120

Susan W.
03/2012
4.0
house cleaning
  + -1 more
Overall I like their service and I am continuing to use it. The price is quite reasonable compared to what I have paid in the past. When it comes to flexibility, they are awesome -- did not complain about a last-minute change in schedule when we had an emergency and were happy to accommodate our changing needs in that regard. I have a crowded household -- eight people ranging in age from fifteen months to eighty-two years old -- and work full time, so have stressed that I want them to pay particular attention to the kitchen and bathrooms. These are reasonably clean when they are done, but not quite as sparkly as I would like, and there usually seems to be at least one thing that's been overlooked. I make sure we've tidied up before they come, and don't expect miracles. The house is definitely cleaner when they've gone, but doesn't have that overall wow factor that I've had with cleaners in the past. For professionalism and flexibility, I give them an A; for performance in terms of cleaning, a C.
Description of Work: Cleaned my house, both on an initial (more expensive) and ongoing basis (every other week). Focus is on kitchen and bathrooms, as I requested.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Judith S.
02/2012
5.0
house cleaning
  + -1 more
After I contacted Happy Homes by email, they responded promptly and gave me a free estimate for the cleaning job. Renata Aiala and her crew have been cleaning our house every other week for months now and have been a big help. They have always come by in a punctual manner and have been responsive to special requests when I needed to reschedule. The cleaning is performed for what seems a fair price of $100 for a 3 bedroom, 2.5 bathroom house. The employees are friendly, courteous, and professional. There is a fair amount of attention to detail, and the crew has been helpful with specific requests. For example, there is one bathroom that is particularly prone to mold growth and when I remember to ask, the crew will treat the shower with Clorox and will spend more time than usual on that area. Overall, our house feels much cleaner from the extra help and we will continue to use the cleaning services of Happy Homes.
Description of Work: Vacuuming, Dusting, Mopping, Bathrooms cleaned, Kitchen counters and cabinets wiped down, Beds made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

susan M.
02/2012
2.0
house cleaning
  + -1 more
Hi. I bought a Big Deal for cleaning the house, and I wrote to Happy Homes to set up a cleaning. i never heard back from them, so I was disappointed. Now my Big Deal has expired, and i spent $99 for nothing.
Description of Work: contacted happy homes for house cleaning.

Rating CategoryRating out of 5
responsiveness
1.0

$99

Lenore B.
01/2012
5.0
house cleaning
  + -1 more
Prompt, reliable, friendly, cooperative, competent. They arrive on time and work efficiently and quickly. The team of 3 work well together.They don't waste any time. I now have them come every other week and it makes a big difference, They answer calls quickly and are flexible if you need to change times. I highly recommend them.
Description of Work: Overall cleaning including vacuuming, clean bathroom, clean kitchen. damp mop floors, dusting, neatening, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Barbara D.
01/2012
5.0
house cleaning
  + -1 more
They are very thorough and reliable.
Description of Work: Happy Homes comes every 2 weeks to clean my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Megan T.
12/2011
5.0
floor cleaning, house cleaning
  + 0 more
I got them of the big deals this year. They were phenomenal and did a great job in cleaning the house. They were fast and friendly. I paid about $99 for 6 hours of housecleaning, infact they finished it earlier. They were friendly and asked questions. I will use them again in the future.
Description of Work: I used the services of Happy Homes Cleaning Services to clean the entire house in October, 2011.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Julie R.
12/2011
5.0
house cleaning
  + -1 more
Happy Homes cleaning service did an excellent job. We called them on short notice and they changed their schedules to accommodate us. We left them alone to do their job. After 4 hours of what I am sure was intensive cleaning, we arrived to move into our new home. It was spotless! I cannot thank Renata Aiala and her helper enough. We will definitely use them again.
Description of Work: This was a post construction clean up job. The house was empty except for a lot of dust and dirt. The job entailed cleaning wood floors, inside windows, ceiling fans, kitchen tile floors, inside kitchen cabinets, stove, vacuuming carpet, dusting walls, cleaning bathrooms thoroughly; bathtub, toilet, inside vanity and floors. Also, basement carpet and dusting stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

509 Washington Ave, Chelsea, MA 02150


Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning

FAQ

Happy Homes Cleaning Services is currently rated 4.5 overall out of 5.
Happy Homes Cleaning Services accepts the following forms of payment: Check
Yes, Happy Homes Cleaning Services offers free project estimates.
Yes, Happy Homes Cleaning Services offers eco-friendly accreditations.
No, Happy Homes Cleaning Services does not offer a senior discount.
No, Happy Homes Cleaning Services does not offer emergency services.
Yes, Happy Homes Cleaning Services offers warranties.
Happy Homes Cleaning Services offers the following services: House cleaning

Contact information

509 Washington Ave, Chelsea, MA 02150