MillTown Plumbing, Heating, Cooling and Electrical - Plumbing

They are prompt, reliable, knowledgeable , friendly and courteous. I'll definitely hire them again. Thanks!

They were prompt in showing up for emergency service. I would use them again.

There is an $85 charge for a technician to just show up, so if you get an estimate and want to shop around, you still owe $85. Kinda forces you to just have them do the repair. But the technician did good work and was very professional.

I was told that someone would call the day before to confirm the appointment, and go over prices, but that didn't happen. But when I called the morning of the appointment, they confirmed that the technician was on the way. Our window was 8:30- 10:30 and Kevin arrived at 8:45ish. Before starting the work, he contacted his office, and gave us a price that was acceptable. He removed our old oil-fired hot water heater, and when he replaced it with the new one, he made sure that all of the pipes connecting were even and straight, which they were not on the original one. He was very neat, and completed the work in a timely manner. Kevin was also polite, and conscientious.

The cost was little higher than expected.

We had a great first experience with Milltown. We had three employees in our home addressing two different problems, and I found all to be knowledgeable and professional. We have already re-booked Milltown for another issue.

They were very courteous. When a plate in my kitchen broke because of the vibration from the work, both workers came up and asked about it and wanted to make sure it wasn't a valuable piece. That's what I call being mindful.

They were punctual and courteous. Mike figured out the system that had to be removed. He also figured out how to refit the connections to the refrigerator and sink despensor after the water softener was removed.

Yes - Someone (Cayla) picked up the phone today in the middle of a snowstorm while my regular plumber's business was closed! A technician was sent to may house as soon as one was available. He quickly diagnosed and fixed the problem with the water level in my boiler before serious damage could have been done to the boiler. He also did a full maintenance checkup to be sure there were no other problems, and explained the water level problem and fix to me. We're still in the middle of the snowstorm and the boiler is humming along nicely, keeping the house warm. What a relief!!

Excellent service. Mike phoned before his arrival. He arrived when he said he would. He was friendly, knowledgeable, professional, got the job done in good time and left the area neat and clean. He took the time to answer any questions that I had. I would highly recommend Milltown Plumbing and Heating, Inc.

Simple toilet fix. Did it and now no leaks

Milltown plumbing was very professional. Scheduling the appointment was fast and easy. The technician arrived on time and was very knowledgeable and was able to diagnose the problem with my boiler very quickly. The tech was very polite and considerate of our home (he wore plastic covers over his boots). I would use them again.

Overall the work was done in a timely and professional manner. I had a slight problem after the technician left but it was remedied quickly.

They were very responsive and professional.

Milltown was the third HVAC/Plumbing contractor I contacted to repair the vent pipe on my furnace. Honestly, I think I could have done the work myself, given that the pipe is simply a 2" PVC. But, this is the outgoing flue pipe, and I wanted to make sure it was done by a licensed plumber. The technician did an ok job, he broke the pipe rather than cut it, which resulted in a little piece falling into the pump that vents the exhaust gases from the furnace. But they came when they said they would and they did the repair for the price quoted. I would recommend them and hire them again.

Great response time to meet my needs.

I called on Monday morning and they sent a technician Monday afternoon. (Had called my usual plumber and they couldn't send a tech for a week, no) Thrilled with the office's quick response, plus Ari's excellent explanations, information about next steps, and good work with his good humor.

We noticed some dripping from where the soil pipe began to go through our basement wall to the outside town sewer system. We called three or four different plumbers to further diagnose and repair the leak. We found that several plumbers were not capable of or bonded for a sewer main repair. Milltown was the first qualified company to respond. Cody is there field technician. He came out within the day. He snaked a camera through the entire sewer line - nearly 200' from my basement wall to the street. He located the crack in the the original (45 years old) cast sewer main. With the camera system, he determined that there were no additional faults or blockages in our sewer line. So Cody was able to pinpoint the problem and contain the scope of the project. He provided an estimate for replacing 10' of old sewer line and replacing all of the other original cast piping in our basement with PVC. We scheduled a day for the job. He and his crew showed up on schedule and did the job in one day. The new drain/sewer system looks great and the leak is repaired. Cote and his crew were nothing short of excellent. They were professional and courteous. They completed the job as agreed on time and within Cody's quote. This was a big job. It's good to know it was done right. Milltown will be our "go to" plumbing company from now on.