Doug Anderson Plumbing And Heating

I started to disassemble my Temptrol shower control and ran into difficulty: I could not get the stem out! I left messages with several plumbers to see if someone could come out and finish the job. Doug called back within about ten minutes. He said he would try to find a tech who could come out to fix my problem. In the meantime, he said that sometimes they are very hard to get out, and that you just have to pull hard -- I there was nothing I could damage inside. I thanked him and made another attempt at extracting the stem, and it finally came out. I called Doug back to tell him that I had gotten the stem out and would not need a plumber. He was happy that I had succeeded, especially since he was having difficulty finding someone who was available that day. He also suggested that I get some silicone grease to put on the valve stem before I put a new one in -- it would reduce the likelihood of it not coming out in the future. I was very impressed by Doug's professionalism and courtesy -- he took the time to suggest ways for me to solve my problem, even though I ended up not needing his services. I will certainly call him in the future if I do need a plumber.

I needed 2 backflow preventers replaced , a water heater repaired and a to0ilet repaired. I had a quote from a very famous local plumbing/heating company for $4000! I called Doug for a second opinion and he came in at HALF the price!! and that was AFTER I showed him the first quote! He didn't seem surprised at all about the first quote. Not only was he half the price but he pointed out that my 6 year warranty on my water heater had 6 months left and said I could get a new one thru that warranty for $100!!! He took care of going thru the company getting me the new heater. He completed the job in a few hours. I will NEVER call another plumber again! My recommendation is to run, not walk, to get Doug for your needs. I would give 10 stars if I could.

Doug has been exceptional responsive to all of our requests. If we have a problem he solves it quickly. We text or call Doug and he responds within minutes. Doug is a true professional craftsman his work is always well done and without the need for a call back. Doug is respectful of our home, he puts down drop cloths on areas he has to walk over, keeps his work area organized and cleans up after he finishes. I have found Doug to be cost competitive and he supplies quality plumbing and heating products. I have no hesitation in recommending Doug for your plumbing needs.