I had a 500 GB drive and other companies wanted about $500 to repair this, due to the fact that the drive was so big. Dennis agreed that others were charging by the hour for analysis which took time for a computer diagnostic program, not the labor. He agreed to a fee of $100 if he could recover some files, and only $50 if he could not. As it turned out, the drive was a total failure, so he could not recover anything. However, the professionalism, communication, and valiant attempts to solve my problem was outstanding. I happily paid him the amount he was due, even though my data was lost. His company is highly recommended.
Description of Work: Diagnosed and attempted to repair a failed computer hard drive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
ANDREW S.
09/2005
5.0
computer repair
+ -1 more
DENIS HAS A VERY IMPRESSIVE BIG-COMPANY IT. BACKGROUND. HE HAS NOW GONE INTO BUSINESS PROVIDING IT. SERVICES FOR SMALL COMPANIES AND HOUSEHOLDS IN CHELMSFORD AND SURROUNDING TOWNS. I CALLED DENIS BECAUSE HE HAD BEEN RECOMMENDED TO ME BY A CLIENT OF MINE. DENIS CAME AT THE TIME HE PROMISED, UNDERSTOOD THE PROBLEM IMMEDIATELY, AND RESOLVED IT PROMPTLY AND WITHOUT HESITATION. IN ADDITION, HE GAVE ME A CLEAR AND STRAIGHTFORWARD EXPLANATION OF WHAT HE WAS DOING AS HE WENT ALONG. I FELT THAT HE CHARGED ME A VERY FAIR PRICE FOR THE HOUSE CALL AND SERVICE. I ALSO FOUND DENIS TO BE A VERY FRIENDLY AND PLEASANT PERSON. I ABSOLUTELY WOULD CALL HIM IF (I.E, WHEN, CONSIDERING I'M USING MS SOFTWARE)I NEED COMPUTER OR SOFTWARE ASSISTANCE.
Description of Work: I WAS MISSING A FILE THAT DIDN'T INSTALL DURING AN INSTALLATION OF A MS APPLICATION. DENIS FOUND THE FILE FOR ME, AND INSTALLED IT IN THE CORRECT PLACE, SO THE APP WOULD FINISH INSTALLING.
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Service Categories
Computer Repair
FAQ
AUXILIUM VIRTUTIS INC is currently rated 5 overall out of 5.
Monday: 8:00 AM - 6:00 AM
Tuesday: 8:00 AM - 6:00 AM
Wednesday: 8:00 AM - 6:00 AM
Thursday: 8:00 AM - 6:00 AM
Friday: 8:00 AM - 6:00 AM
AUXILIUM VIRTUTIS INC accepts the following forms of payment: Check
Yes, AUXILIUM VIRTUTIS INC offers free project estimates.
No, AUXILIUM VIRTUTIS INC does not offer eco-friendly accreditations.
No, AUXILIUM VIRTUTIS INC does not offer a senior discount.
Yes, AUXILIUM VIRTUTIS INC offers emergency services.
No, AUXILIUM VIRTUTIS INC does not offer warranties.
AUXILIUM VIRTUTIS INC offers the following services: IT SUPPORT FOR SMALL TO MIDSIZED BUSINESSES, AND RESIDENCES.