ANTHONY'S LOAM CO

unknown

Excellent service. I called today for 3 yards of loam, delivered to my home in Wilmington. It arrived within the hour!

Mark - the owner delivered something like 1.2 tons of 3/4 crushed stone to my driveway - to be used to fill in a french drain. In the calculations we failed to subtract for the 4" perforated drain pipe. I asked Mark - what if it falls short of what I need - or I have a bit too much - as I have NO extra land - or project I would need it for? He seemed to imply - that I shouldn't worry - we'd work it out if needed. When the work was completed - I was left with what I call a 'trunk load' of left over crushed rock. Turns out - Mark not only wouldn't come to pick it back up - he has No way to do so. Once it is dumped - he can Not lift it back up. He then seemed indifferent to what I had to do to get rid of it - saying I should advertise it as 'free fill'. And that didn't work. I live not far from his business - and told him I'd use my Camry to return it - a couple of buckets at a time. He said "NO". We debated it - I didn't want or ask for my money back on the unused portion. - Still he said "NO". He said he his business is Not self-service - but he also wouldn't work with me to return what I needed to get rid of. So -- I just started making trips - maybe 15-20 runs with a couple of buckets here and there. I was careful to put it in the piles of crushed stone - that match. There's got to be a better system. Other than that - Mark is a good guy - pleasant - quick - affordable. Just make sure you know EXACTLY how much you need - cause he 'ain't coming back to pick it up'.

They made sure that I got my full load. I thought they were honest and their actions commendable.

They were willing to come out same-day, but we preferred a different delivery date which they accommodated. We marked the spot clearly, and prepaid via phone so we didn't have to miss any work. It was there when we got home! So easy. The customer service on the phone was excellent. I called and gave them my information and got details on pricing. Someone called me back within the hour to set up the actual delivery and take my credit card info. Delivery charge was $25 and I think they had a 3 yard minimim for the order, which was perfect for us. I would not hesitate to call them again for soil, fill, or mulch!