50 Employees. Charges by the hour. Award winning. Recipient of Best of Boston 2013 awarded by Boston Magazine. Cost is determined by the job. Additional contact name - Paul J. Nelson. Additional phone numbers - (781) 300-3200, (617) 969-5152. Additional email - info@marathonmoving.com. See website for phone number. Additional DBA - Marathon Moving Co.
Business highlights
24 years of trusted experience
Services we offer
Local & Long Distance Residential & Commercial moving, packing, & storage. Piano moving
We had a great experience. They moved everything we owned (which was a lot) including a playstructure in our backyard (which I added last minute) and they did it with only four guys and they flew - 3 HOURS and they were gone (including some packing we didnt get to). They wrapped everything and were very careful. We wanted our 3 kids to be a part of the move to help them transition and the guys were so friendly and funny with the kids. When the builder told us our new house was not going to be ready on time we had to reschedule our move in date and now put our whole house in storage for very short term. Even though we gave them short notice they made sure we were able to move in on time - move in went smooth - they only needed three guys for that. This company was great. Def recommend highly.
Description of Work: moved our entire house into storage then move it all into our new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Ann Marie D.
09/2009
2.0
moving companies
+ -1 more
I called to schedule an in-home estimate based on my furniture and other belongings. I set an appointment for a specific date and time, but no one showed. I called the office to inquire, and was told that I didn't have an appointment that day, but there was one scheduled for the same day, but in the following month !!! To their credit, they did send someone later that same morning. However, I was looking for a company that would do the work themselves from point A to point B, and Marathon doesn't work that way -- they're affiliated with a big van line, and that was exactly what I DIDN"T want. Though their quote was competitive with the other two companies I looked at, I wanted more personal service. With the appointment screw-up and the affiliation, I felt that was already two strikes against them, and so I chose not to use them.
Description of Work: I was looking for a mover to do an interstate move from MA to NC. Marathon was one of three companies that I chose for comparison.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
1.0
Carol C.
09/2009
5.0
moving companies
+ -1 more
We were very please with all aspects of the move. The moving men Will and Zach were great workers, friendly, courteous and very helpful. They arrived on time and went right to work, the entire move took 4 hours.
Description of Work: We moved from a 5 room first floor apartment to a two storied 8 room house,15 miles away. We had moved all the small stuff ourselves leaving the large items for the movers. This was a very efficient move.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$512.5
Response from Marathon Moving Company Inc
.
Corey M.
08/2009
5.0
moving companies
+ -1 more
They have always been on time. Everyone who came out did a fantastic job. They were very polite and courteous. I cannot think of anything that they could improve on.
Description of Work: Marathon Moving Company Incorporated helped me to move a pool table.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peter C.
08/2009
1.0
moving companies
+ -1 more
Arrived on time. Packed up things carefully except broke TV and notified us immediately about it. Unpacking was careless, rushed, and led to damage in the house. Knocked ceiling fan off the ceiling. Broke the attic stairs. Gashed walls. They sent a repair guy who took pictures of broken TV and attic stairs, and fixed the ceiling fan and walls. When followed up, the owner denies any pictures of TV or attic and refuses to fix or compensate for the damage. Awful company, use any other company. This company is terrible.
Description of Work: Moved from one house to another house. Two moving trucks needed.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$2,000
Response from Marathon Moving Company Inc
Marathon handles every customer with professionalism and integrity. In this instance, the job was estimated at $2100.00 and came in at $1992.13. We sent a stellar crew that came back at 6:00 p.m. and reported a damaged ceiling fan. Our regular claims/ repairs company was called that same evening to schedule an appointment for repair. We contacted the customer to let him know he would hear from repair person shortly. At that time, the customer reported damage to his attic steps and walls. This damage was added to the claim and our repairman was informed to also look at these items. The report we received back was that the ceiling fan was not correctly installed. The screws that were used in the initial installation were too small and only went through the drywall and did not tie into a stud and that is why it came loose so easily when bumped. The repairman replaced screws with 3 inch screws and re-hung fan properly. The damage to the walls were not gauges as reported but actually scuff marks and were easily cleaned with a cloth. Our crew member stepped onto the attic steps to bring an item to the attic and the bottom rungs broke. The damage to the attic steps was the result of the steps being unable to hold the weight of a grown man. In this instance, we are not responsible for the damage since our only access to the attic was by these faulty steps. The TV mentioned in the report was never reported by our crew, our customer initially or the repair man. It was reported by the customer in response to a move follow up letter that we sent weeks later. We feel that we made every effort to resolve the minor issues that occurred on his move in a timely and professional manner. The member repeatedly used abusive language in addressing our staff and made inaccurate statements with regards to damage, such as gouges on several walls that in the end he acknowledged were repaired by washing the walls with a soft cloth and dish soap. He repeatedly used our reputation and desire to promote our services to Angie's List members against us to try and get items fixed that were clearly not our responsibility. Paul Nelson-Owner/President
Deborah B.
08/2009
1.0
moving companies
+ -1 more
They were not on time. They waited to move in for some reason. They were about as slow as they could be, they lost furniture. They over charged. When we called to complain, they were rude. Worst customer service from start to finish. I have never had really any problem with any moving companies and if it was it was minor. They charge 1400 for a simple move from Hyde Park to a 475 square foot condo. There is only so much furniture you can fit in a condo that big but they dragged it out for hours. I never right reviews either but I had to write this one.
Description of Work: It was a simple move from Hyde Park to the North End. They did get the permits, but that was it. They were slow, they waited for over 2 hours to clear the cars while there was a cop right there and said they could park on Battery. One kid was smoking weed. They were the slowest movers I have ever seen and to boot they were suppose to drop off some furniture to another destination and dropped off one item. I have no idea where the other item went to.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,400
Response from Marathon Moving Company Inc
Marathon strives to provide excellent customer service to all its customers. We do differ with this member on whether or not this was accomplished. The only similarities that exist between our view of this move and the member’s report are that it was a move from Hyde Park to the North End. The member was unprepared for the move and commented to the crew leader at the origin that she did not anticipate how quickly the crew would load up and thought she would have more time to pack. The crew completed the load but had many open topped boxes and loose items in the load. The crew arrived in the No. End to a parking space filled with cars. The member was aware of cars in the spot but did not call to have them removed prior to the truck’s arrival. The police officer that the member refers to directed the crew to pull around a second time to take plates and call for cars to be towed. When crew pulled around for a second time, a fire engine needed to pass so the crew was directed to pull around and park on Commercial St and return for plate numbers. After parking the truck around the corner and immediately receiving a $100 fine, the crew arrived to take plate numbers, and was told by the member that she did not want to tow the vehicles. She said this because she felt that they were most likely her new neighbors. She cleared it with the policeman to now have the truck park illegally on Battery St and offload the truck by crossing the street with each item. Waiting for cars to pass with each item offloaded added a significant amount of time to the move. Further, the time to loop around the block multiple times also added time to her move. Further, the move was not so simple. Delivering into a small condo on the 4th floor with tight staircase is not always as easy as one would like. The loveseat and sofa that were carried up and maneuvered around turns at each floor was later decided to be too big for the space. The crew was asked to remove them back to the truck along with other pieces. All these decisions made after they were carried up also added time to the move. The open topped and loose items had to be carried up individually which takes much longer going to a fourth floor than carrying stackable boxes two at a time. The crew was then asked to deliver the items to a fire station on Huntington Ave in Downtown Boston. The crew delivered all requested items to the firefighters for their lounge room. Adding a second stop to a destination in downtown Boston at rush hour also added time to the move. With all of this the move went 3.5 hours over estimate!! The member’s husband called our office on the night of the move and said that he was a Fire Chief and was going to file a police report. He claimed items were not delivered to his station. He was called immediately the next morning and we were told he had located all items. So the portion of the report stating that items were not delivered is a lie. He also said that he wanted money back because the move was over estimate. We got crew feedback and denied the refund due to move circumstances listed above which he agreed happened. The phone call was handled professionally throughout and the only person acting rudely was the member’s husband. Lastly, the accusation that our crew member was smoking weed is also a lie. This was never even mentioned in any of the calls between us the member or her husband. We believe that this entire report should be tossed out due to false statements by the member.
Jim M.
08/2009
5.0
moving companies
+ -1 more
Everything went well, and I'm satisfied. I will definitely call them the next time I need to move furniture -AND the next time a friend asks for help to move something. It's a much better bargain than me falling down the stairs or having a heart attack.
Description of Work: I needed to relocate the bedroom from the 3rd floor to the 2nd. This involved moving some furniture from the 2nd floor to the cellar, and rearranging the 2nd floor to accomodate the new bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Brenda M.
08/2009
5.0
moving companies
+ -1 more
Overall it went well. This was the second time I've used them (in the past 2 years) and I would use them again.
Description of Work: They showed up about 15 minutes early ( I was the first move of the day) and they got right to work. They had great stamina too, as I moved from a 2nd floor apartment to a 2 level townhouse so there were a lot of stairs! They were finished around the expected time and although it ended up being about $100 more than I expected, they were worth it. Nothing was broken and they put almost everything where it was labeled to go.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Patricia R.
07/2009
4.0
moving companies
+ -1 more
It was worth it to me, since I had an armoire, a large hutch, and large pictures to move. Everyone I dealt with was courteous. The 2 movers covered the furniture and made sure I was happy with the placement of the furniture and boxes in the basement. They didn't have a two wheeler to move furniture around in the basement. they slid one piece of furniture across the floor (about four feet) I asked them not to do that - just think this was not necessary. no damage. Worth it to me, I would hire them again.
Description of Work: I needed four pieces of furniture and some misc. items removed from my 2nd floor condo and placed in my basement. I called five moving companies. Marathon was the cheapest, scheduling was easy, received an appointment within 3 days. Appointment was confirmed the day before. The movers called to let me know they were on their way (and on time) Minimum of 2 hours for 2 men = $160.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Jay M.
07/2009
5.0
moving companies
+ -1 more
I had packed all my stuff prior to their moving and it didn?t take them as long as I thought it would. They were fantastic, and I was impressed with their work. The guys were great; they were very polite, worked with high energy, and were very careful with moving stuff. They accidentally broke a cheap mirror of mine. There was no hesitation and the guy pretty much shelled out of pocket the money for the replacement mirror. Apart from this, the move was perfect. The pricing was extremely reasonable. The head of the crew was an interesting guy - he had published a book recently.
Description of Work: I used the services of Marathon Moving Company. They did a very interesting 3-stop move. They came to place A which was a high-rise, moved everything out, then went to place B which was a storage unit, where they loaded the truck up with additional stuff, and moved to place C and unloaded both loads from A and B to the final destination.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JEFFREY G.
06/2009
4.0
moving companies
+ -1 more
The move, overall, went well. They packed our belongings efficiently, and packed the moving truck in the designated amount of time. The next day, the truck was about 3 hours late, but the movers unloaded our place quite rapidly. We were having the place painted the next day, so they followed our instructions quite well, and were more than happy to move boxes around once they were unloaded. As we were unpacking, we were mildly dissatisfied with the quality of their packing. They seemed to use excessive amounts of packing paper on unfragile items, while using less than adequate amounts on fragile items. As a result, a Venetian glass goblet was broken; that being said, there was nothing else damaged. Their price was about $5-700 less than their big competitor, which is why we used them, and I think we'd use them again.
Description of Work: Marathon Moving packed our condo in the south end and moved us the following day to a new condo in the same neighborhood.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,200
Janice M.
06/2009
5.0
moving companies
+ -1 more
Very well. Nick, the lead mover was especially friendly and confident. we had a new mark or 2 on the wall, but they are easily cleaned up and.....I can't imagine moving this rigid piece of furniture up that curved stairway w/o a mark or two.
Description of Work: The 2 men drove to Belmont, picked up 1 antique china cabinet from my old apartment (I left 7 years ago, but my roommate has taken good care of it and is finallly moving!), wrapped it neatly and carefully, got it down narrow stairs, into the truck and brought it to my home in Roslindale. I needed it on the 2nd floor and our stairway is crooked with a rounded, sloped ceiling so it was very hard to maneuver, but the 2 men persevered.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Jolyon C.
02/2009
5.0
moving companies
+ -1 more
Excellently; see above for more info. We moved when it was snowy and they even protected the carpet from their shoes.
Description of Work: Paul - the director - came directly to our condo to give an estimate. He was the only moving company we called who did so, and while his quote was slightly higher than the others, he saw how much stuff we have and with moving companies you're paying hourly anyway. My experience with Marathon was nothing but positive. The 4 men who came on the day of the move helped pack up a good deal of our belongings and moved everything just a short distance in a day. There estimate was spot on and the movers were really professional and nice; we even moved with a 7 week old baby.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Tracy N.
02/2009
5.0
moving companies
+ -1 more
It was great. everyone we dealt with from start to finish was professional and responsive and gave us the right information at the right time. The moving team: Florin, Israel, and John were amazing, and so careful with our newly-painted walls and newly finished floors that we could hardly tell they had been in the house after the move was done. They disassembled and then reassembled several pieces and were extremely careful with everything. They even moved some large items that we changed our minds about during the move, and were cheerful and helpful and throughout.
Description of Work: Moved our 2-bdrm apt contents into a house 10 minutes away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
MICHAEL S.
01/2009
5.0
moving companies
+ -1 more
Marathon Moving is a shining example of how truly thorough and professional movers can make the moving process as painless and stress-free as possible. They loaded up a truck with all of my belongings (a 750 sq ft apartment with a kitchen, bedroom, bathroom, foyer and living room) within approximately 5 hours. It absolutely did not bother me that it took that long, as they helped me wrap a few things I just could not get to before they came and they packed things on the truck in a way that would make it easiest to unload and store once they got to NJ. I am truly confident that everything that is stored in my unit in NJ was not and will not be damaged. Regarding timing, there was a snafu in that the last possible delivery date changed from 1/10 (one day after pick up) to 1/17 (a week after pick up) between drafts of the estimate, which of course I didn't notice. However, when I brought it to Marathon's attention, they were able to move up the delivery date to 1/12, which was more than acceptable to me.
Description of Work: Marathon Moving partnered with Stevens Van Lines to move my belongings from MA to NJ over a few day period. My belongings were moved into a storage facility. They even helped me load my car with the things that weren't going to the storage facility.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
rachel R.
12/2008
5.0
moving companies
+ -1 more
They did a great job and packed items well. They were very nice people to work with and they did a good job with moving all my items. They took time to pack items carefully.
Description of Work: They came to my house and helped us move from a condo to a house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Jeffrey K.
11/2008
5.0
moving companies
+ -1 more
Paul came to give us a free estimate. He was friendly and professional. On moving day, the guys arrived on time, took a tour, and listened carefully to our instructions. They disassembled some furniture and wrapped other pieces. I was impressed with their speed and effort. Once we got to our new house, they unloaded and assembled everything with care. They moved furniture to the basement after we decided it didn't fit on the second floor. They were patient while we made our decisions and moved large items twice without grumbling. At around 5 PM, when we were exhausted, they kicked into high gear, literally running up the stairs and back out to the truck. Amazing.
Description of Work: They moved my family from a condo in Dorchester to a house in Framingham.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Billy H.
10/2008
5.0
moving companies
+ -1 more
We called just a few days in advance and got an estimate. They called back the day before to confirm. The movers showed up on time, worked efficiently but carefully, and charged exactly what the estimate said they would.
Description of Work: We loaded and drove to MA; they just helped us unload. The 2 movers were both very experienced and professional, as well as nice and easy-going.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
William O.
09/2008
5.0
moving companies
+ -1 more
It went very well. The group at both ends did wonderfully. Moving in Boston around September 1st is generally miserable. Marathon took care of most of my issues in the move and made this whole process an enjoyable experience.
Description of Work: Moved me out of a one bedroom, stored my belongings for three days and moved me into another one bedroom.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
maureen F.
08/2008
5.0
moving companies
+ -1 more
They arrived on time, were very polite and explained everything that they were doing. They worked quickly and efficiently. I highly recommend.
Description of Work: Moved my furniture and boxes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Lesley W.
08/2008
5.0
moving companies
+ -1 more
They were supposed to be at my business between 8:00 & 9:00 a.m. When I arrived at 7:50, they were already there. The truck was loaded quickly and efficiently, treating all items very carefully. They arrived at the destination shortly after I did and unloaded, moving the furniture into my basement, and carrying about 15 cartons up a ladder into my attic. The moving men were both very nice and professional. They were very careful not to scratch any walls bringing in the furniture, even though there were some tight squeezes. The original estimate was for 5 hours, and they finished the job in 4. I highly recommend Marathon Moving Company to anyone.
Description of Work: They moved furniture and cartons from my business to my home office. Some of the furniture had to be disassembled and assembled again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
MOLLY & HARRY M.
08/2008
5.0
moving companies
+ -1 more
They were extremely pleasant and efficient. Everything they packed came through fine. We were less happy with the team they subcontracted the work to.
Description of Work: They boxed up all of our things (dishes, clothing, bedding, personal items, etc). For the move, they subcontracted the work to another company.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
WILLIAM L.
08/2008
5.0
moving companies
+ -1 more
They were very professional. Everything went very smoothly.
Description of Work: Moved us into a new home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
chris S.
07/2008
5.0
moving companies
+ -1 more
Very well. Nothing lost/broken. They tag every little item & keep an invoice. We added some new furniture midway during storage & they picked it up at the furniture store.
Description of Work: Moved us from a home to an apartment & storage, then to our new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
SHARON P.
07/2008
3.0
moving companies
+ -1 more
They were really slow. It took them forever, they took their time and it cost me a lot of money to move. They were understaffed for the amount of moving stuff that I had.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Storage,
Piano Movers
FAQ
Marathon Moving Company Inc is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Marathon Moving Company Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Marathon Moving Company Inc offers free project estimates.
Yes, Marathon Moving Company Inc offers eco-friendly accreditations.
No, Marathon Moving Company Inc does not offer a senior discount.
No, Marathon Moving Company Inc does not offer emergency services.
No, Marathon Moving Company Inc does not offer warranties.
Marathon Moving Company Inc offers the following services: Local & Long Distance Residential & Commercial moving, packing, & storage. Piano moving