This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Lux Renovations, LLC has been serving New England homeowners since 2002. Our dedication to customer experience and satisfaction has won us Owens Corning's top customer service ranking nationally for the last 8 years in a row. Something like that doesn't happen by accident. We are committed to insuring that all of our customers describe their experience with us as "the best contractor experience I ever had". If you are considering a basement finishing project please allow us to show you how Owens Corning has changed the industry with this unique system. A free consultation and design is always available.
Overall we are very pleased with the quality of the finished product and timeliness of our basement renovation with Owens Corning/Lux Renovations. The workers and contractors (plumbing, electrical) were professional and performed quality work. Would have been a 5 star, but the sales tactics were rather aggressive and could have been less stressful. Also, the communication between different parties working on the project could have been improved.Â
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Kim H.
08/2020
3.5
(No comments provided)
Rating Category
Rating out of 5
quality
3.5
value
3.5
responsiveness
3.5
Tom O.
07/2020
5.0
Lux Renovations did a fantastic job remodeling our basement. They worked hard and were always professional. The wall panel system from Owens Corning is high-quality and smart. The carpet looks great. Lux Renovations were very responsive to our questions, comments and requests. Our main contact even came in one extra day and fixed our minor complaints all by himself. When we planned the remodeling, the sales representative persuaded us to downsize our first plans quite significantly, which shows a serious and professional commitment to customer satisfaction. All representatives and contractors always had protective masks on, which is ensuring in these challenging times.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Greg A.
07/2020
4.0
I could possibly have done this project for less but NOT with limited effort, reduced stress and high quality work. Customer service was excellent and work quality was also very good.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$28,000
Jason W.
07/2020
4.0
Great work. Friendly and accommodating staff. Very rapid completion with no delays.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Steven R.
06/2020
5.0
We hired Lux to do an Owens Corning makeover of our 60s basement. We ripped out the 60s paneling, tore down the wall to a garage bay and created an additional living space out of the garage. They weren't the cheapest but they were very reliable and dependable. They worked with us and listened to our requests and change orders. At first we asked them to postpone the project a couple of months and they altered their schedule to accommodate. When asked to do some minor changes it was no problem. They worked hard to find the siding that would most closely match our house. The workmen showed up early each day and worked hard every day until completion.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$56,000
Jess C.
06/2020
4.0
Everyone who worked on the house was very courteous and respectful. Hard workers who showed up on time and got the work done efficiently.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Hannah C.
06/2020
5.0
Working with Lux Renovations was a great experience. They were professional, clean, communicated regularly and clearly, and did excellent work. Additionally, our basement looks AMAZING. We are very pleased with the high quality of both materials and service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
richard s.
06/2020
5.0
On time and on budget. Very professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lois M.
06/2020
4.0
The project manager was timely in getting questions answered and clearly explaining the project steps. The work crew was polite, careful about their work and cleaned up the work area daily.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$40,000
Richard K.
06/2020
5.0
From the initial presentation to the finished product the work was excellent. The workmanship from the framing to the finished walls to the electrical work to the plumbing was first rate. The job was finished on time. Great job. The basement looks great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$44,000
Scott S.
06/2020
5.0
The installers/foreman were awesome. Very polite and efficient. Open to slight changes. Most of the time did not even know they were down stairs doing work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.5
Yes, I recommend this pro
slavica s.
05/2020
4.5
everything is ol
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Elise H.
01/2020
5.0
I spoke to Miles Davis. I did not set up getting an estimate at this time bc my project is smaller scale and can't afford the super duper finished basement, BUT wanted to put in this review bc Miles was very personable, very thorough in his explanation of what would or could be done, asked several questions bc my having heard of your company extensively (in Denver at least) i said off the bat my project was probably not going to be kind of job your co. does. Also, he gave me advice on what to look for in, request, and expect of the contractor i do hire and answered some other general questions i had even after we figured I needed to contact an insulation/drywall person or handyman, even. Thank you, Miles, and good move, Owens, on hiring him. If i choose to make a bigger project of my basement, I would Absolutely call you guys up again (& ask for Miles). Also, i would recommend your co. based just on That phone call, regarding Customer Service, a mostly lost art these days. Thank you. Take Care, Elise Henderson
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
John M.
01/2020
5.0
Everything agreed to before contracting was completed during construction without issue. In fact the person performing the work made several suggestions that benefitted the look of the finished product. These changes were made without additional cost. Very knowledgeable about design, look, construction and building codes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Erin D.
01/2020
5.0
wonderful professional service. great lasting basement finishing system for years to come..
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James D.
12/2019
5.0
No worries about the job, they have everything under control!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steven C.
11/2019
5.0
Love the look, quality of materials and the superior workmanship of the employees. Worth the price-absolutely! They really go out of the way to make you pleased with your decision to select the Owens Corning system and LUX Renovations.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Fallou N.
11/2019
5.0
This is the biggest remodeling project I undertook in our house. The price was a bit high but the quality is worth it. Though there were some miscommunications at times, these were sorted out at the end to our satisfaction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bob D.
10/2019
5.0
Very attentive and responsive to our preferences every step of the way. Paul did an exceptional installation job.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$55,800
Astrid S.
10/2019
5.0
We had Lux renovations gut and redo our basement and we could not be happier. The craftsmanship is great and they were so professional. They finished on time on budget and the whole process was so smooth. i would highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kevin A.
10/2019
5.0
From beginning to end they made it as stress free as possible
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dolores R.
10/2019
4.5
Owens-Corning materials make sense for our basement remodel, and have created a lovely, safe, light-filled space . Because of my mother's age related needs, the project that Lux took on was not a standard basement project. John, Pete, and the Crew listened to us, and worked hard to make the outcome a good fit for my mom.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
basement contractor
FAQ
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
Lux Renovations, LLC accepts the following forms of payment: CreditCard