SKYLINE REALTY

I have a multi-family managed by Skyline Realty for the last five years. From the day I called them looking for a property manager I was treated with respect and great service. Alex and Alice are so friendly and helpful. I enjoy speaking with them and having them educate me on homeowner issues. We had several minor issues at the property like a broken dishwasher, gutter replacement, garbage disposal, and radiators not working over the years, but in every instance, Skyline Realty responded quickly to the service request. If you are looking for a property manager, Skyline Realty is a great company to work with.

It was a great experience overall and I would do it again.

The CEO of the company was very rude to me via email and on the phone. I would never want to deal with a company that handled routine matters in this way as it is very unprofessional. Very poor customer service.

I interviewed 3 real estate agents for selling my 440 sq ft condo in Allston. It is updated with parking, but it is less than 50% owner occupied--which blocks anyone from buying with FHA loans and requires a portfolio lender or cash buyer. I.e., this place would be harder to sell and I wanted to sell it as quickly as possible. Alex Haidar did reply quickly to my initial requests but was curt and changed times/dates on me from the first meeting. I did not initially like him from his online/phone persona, but I was still interested in seeing what he had to say. He came by rather quickly and said that I had a great place--and he could sell it for $210,000. Since that was 22% more than what I paid in 2007--I was pretty sure something was wrong. Zillow zestimate at the time was hovering around $168K. He also said his commission fee was 2.5%...and didn't mention the buyer's commission fee. I also looked him up and he does not/nor ever has had a real estate license in Massachusetts. Also, there were some what suspect comments about him on Yelp--specifically about his not understanding FHA loans. The other 2 agents quoted much lower (more reasonable) prices. Another one brought recent comps for what was on the market and what was sold. She mentioned up front that I would have some difficulty finding a buyer b/c of the building constraints. I went with her. Weeks afterwards Alex emails me to see when I'm going to list it. I replied that I went with someone else and that it was already listed (for $175K). He wrote back that it was underpriced. My place actually sold for $164K to an investor. True--I don't know what would have happened if I sold for him...or if I waited and let it set on the market for more months...but my biggest priority was to sell it quickly and we had to turn away several people b/c they couldn't secure the loan.

Everything was great. Alex Haidar was excellent during the entire process. With his expertise, we were able to sell the condo between the Thanksgiving and Christmas holidays which saved us a lot of money.