Description of Work: Set up a personal desktop computer to the separate specs my son wanted. Great service and professional advice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,800
Richard H.
05/2014
5.0
computer repair
 + -1 more
unknown
Description of Work: Repaired laptop by replacing motherboard. Parts availability delayed turn-around, but they kept me informed every few days of what they were doing. The real test, though, is what happens when things go wrong. Another part was defective when they returned it. Anticipating a fight, I was loaded for bear when I took it back. Instead, they listened, apologized, and fixed it quickly (parts not an issue). Moreover, they accepted responsibility and charged me nothing even though I am not sure they were at fault. Very professional. Well appreciated. Absolutely would return again.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
nicky B.
07/2013
5.0
computer repair
 + -1 more
Their price was at least 50% lesser than the same estimate that was given by Apple. It was definitely reasonable since they were lower than the other people. My experience with them was very good. They were honest and quick. They were much faster than they said they would be and their price was good.
Description of Work: I used Micro Center for servicing a computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Henry J.
08/2011
5.0
computer repair
 + -1 more
Very good.
Description of Work: Purchased equipment: laptop/monitor/ect.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
ellis N.
06/2010
5.0
computer repair
 + -1 more
I took in a dead laptop and a dead desktop. The clerk who signed me in at the service desk was exceptionally careful to ascertain my problem with the machines, and she got one of the tech guys to help do a rapid assessment of the desktop. Micro center can be very busy. the service desk and returns desk are adjacent and seem to share. Although there was a line intermittently, the staff seemed to be doing a very good job at accurately assessing each customer's issues. I spent about 15 minutes (waiting for one of the computers to be assessed) and therefore got to watch in some detail. I was very impressed.
Description of Work: computer checks and repair for two different computers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$130
LAURA E.
09/2007
3.0
computer repair
 + -1 more
What I don't particularly like about this particular business is that they try to sell you on stuff you don't need. It s the only really big computer service center out here though, so basically I will continue to use them. They are pushy sometimes and that kind of bothers me. They also took longer than they said to repair my computer. Their prices are more or less fair, I guess, or average.
Description of Work: I took my PC into this company to the repair services department. The computer needed things downloaded and I was having a whole bunch of complicated problems that I needed them to resolve that are too complicated to explain.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$150
Mitchell M.
09/2007
5.0
computer repair
 + -1 more
I'm a computer scientist so I know the field. The service and repair department over there is pretty good. They get your computer back to you in a reasonable amount of time and to be honest, there are really not too many repair places left to use in this area. I know a lot of people go over to Best Buy, but I can't say I've had any personal experiences with them. In general, I think this company is great. They are who I use and I would recommend them to others.
Description of Work: One of my computers was having some pretty complicated issues that I care not to get into right now because they're very difficult and technical to explain. I took the machine over to them and they resolved the problems that were occurring, which was basically preventing general functioning modes. They returned my computer to me a few hours later.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
10/2001
2.0
computer repair
 + -1 more
I JUST HAD PROBLEMS WITH THEM, SLOW, SHORT ON STAFFING.
Description of Work: REPAIRED THE MONITOR, I BOUGHT IT NEW AND IT DIDN'T WORK.
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Service Categories
Computer Repair
FAQ
MICRO CENTER is currently rated 4.3 overall out of 5.
MICRO CENTER accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, MICRO CENTER does not offer free project estimates.
No, MICRO CENTER does not offer eco-friendly accreditations.
No, MICRO CENTER does not offer a senior discount.
No, MICRO CENTER does not offer emergency services.
No, MICRO CENTER does not offer warranties.
MICRO CENTER offers the following services: COMPUTER SALES/SERVICE, IN-STORE TECHNICAL SUPPORT.