About us
Business highlights
35 years of trusted experience
Services we offer
Amenities
Accepted payment methods
Reviews
1.82 Reviews
Showing 1-2 of 2 reviews
Frances L M.
06/2014
lawn service
+ -1 moreAs stated above, they failed to get back to me after I requested some more details regarding their bid. Never replied to any of my emails!
Description of Work: After sending a bid by email, provider failed to answer my subsequent emails. No follow up of any kind. Totally unresponsive.
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$2,500
natalie K.
10/2011
architect, landscaping, lawn service, lawn treatment, irrigation systems, leaf removal, masonry, mulch
+ 6 moreNow, three years, an additional $120K, many headaches and excuses later, the folks at JBL have been released from my employ. The initial installation was beautiful and all the hardscaping (drive and retaining wall) were very well done. However, after the first year, it was clear that the drainage engineering and plant selections were not well done. Over half of the plants - including five large trees and 4 specimen yews - installed in the garden were dead in 6 months to one year. They were replaced for free (cost of plants) but, the charge to install replacements was predictably high. Promises that the second set would work were made - and broken. Promises that if we paid the price to maintain the garden "...properly, to make sure everything is established and healthy for the first three years..." we would be rewarded with a low-maintenance garden from that point on. At this writing, there are only 15% of the initial plants and trees surviving in the garden. The summer maintenance budget was ignored and I received a bill for five times what we agreed and signed a contract for in May. And, the reason given for this was - remarkably - that they had failed to perform any maintenance in June and had to do extra work to put things right. Overall, good design eye but, extremely inconsistent follow through and grossly overpriced maintenance coupled with an arrogance that is not deserved has made our experience with this company very unpleasant.
Description of Work: Initial complete overhaul of yard (0.1 acre) and driveway installation. Included topsoil remediation to 18", drainage engineering, installation of dry wells, irrigation system, trees and plants for $200K.
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$330,000
Contact information
875 MAIN ST 5, Cambridge, MA 02139
www.jeanbrookslandscapes.comLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Architects,
Mulch and Topsoil,
Masonry,
Leaf Removal,
Lawn Fertilization & Treatment,
Lawn Irrigation,
Landscaping,
Fencing Driveway Gates,
Sunrooms and Patio Enclosures,
Asphalt Driveways,
Interior Painting
FAQ
JEAN BROOKS LANDSCAPE is currently rated 1.8 overall out of 5.
JEAN BROOKS LANDSCAPE accepts the following forms of payment: Check,Discover,MasterCard
No, JEAN BROOKS LANDSCAPE does not offer free project estimates.
Yes, JEAN BROOKS LANDSCAPE offers eco-friendly accreditations.
No, JEAN BROOKS LANDSCAPE does not offer a senior discount.
No, JEAN BROOKS LANDSCAPE does not offer emergency services.
No, JEAN BROOKS LANDSCAPE does not offer warranties.
JEAN BROOKS LANDSCAPE offers the following services: Our LIST OF SERVICES is as follows: DESIGN... Master landscape planning, Detailed planting plans, Construction details, Material selection for both interior & exterior, Seasonal design & holiday decorating, CONSTRUCTION... Project management, Masonry, Planting, Swimming pools and fountains, Irrigation systems, Pruning & tree work, MAINTENANCE... Hand pruning, Spring bulbs, Seasonal plantings, Fertilizing & pest management programs, Containers & window boxes, Snow removal
Contact information
875 MAIN ST 5, Cambridge, MA 02139
www.jeanbrookslandscapes.com