About us
Business highlights
46 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Photos of past projects
Reviews
3.73 Reviews
Showing 1-3 of 3 reviews
Johnny K.
04/2013
ceramic tile
 + -1 moreThe backsplash came out pretty good, but with a lot of correction from my wife while she was home with the contractor Paul brought in. The real problem started with the estimate. It took the wife and I hours to figure out what the details of the estimate, and when asked to sit with him and discuss, he had no idea as well. We should have stopped right then. But the real problem was the custom shower. It took Paul about a week to not even get half way through the job and brought in another contractor, who did not have a clue on what he was doing. A few days of a painful process of tiling all day and ripping down the tile each night was the result. Paul was instructed to finish himself, he then brought in another contractor to complete the job. We asked him to leave the house and feel this job was much more difficult than he could perform. I really wish he would have been honest and just said it was too much for him and moved on. Instead we're out a lot of money and nobody wants to touch where he left off as it's not quality work. Overall, this mess will most likely cost me another $5,000 to fix, and I had to buy more material because they wasted so much. I would never recommend this company to anyone. Look elsewhere, you're better off!
Description of Work: Hired Paul to do a backsplash and a custom bathroom. He ended up bringing someone in (that he just met on my job) to do the backsplash and attempted to do the tiling in the bathroom himself. It did not work out at all and had to let him go.
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| value | |
| professionalism | |
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| punctuality |
$8,000
Lesley W.
02/2012
ceramic tile
 + -1 moreHe is the best guy I've had to do tile work. I would definitely recommend him. I think he is really meticulous and clean. He was prompt, professional and friendly. I was very happy with his work. He is licensed, bonded and insured. I am going to have him re grout my kitchen tile. He goes the extra mile.
Description of Work: He performed some tile work for me.
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$300
Kenneth S.
12/2011
ceramic tile
 + -1 morePaul performed the work on schedule and we were very happy with the result. The tiles were aligned perfectly and the grout work was superb. Paul even repaired some previous wall tile damage in our bathroom for no charge even though it was not part of the job scope.We had other contractors performing work in the house at the same time and they commented how perfectly the tile had been installed. Paul is a perfectionist who takes his time to make sure the job is done right. We will be using Paul for any future tile work and we highly recommend him.
Description of Work: Paul and his partner Debbie were contacted to provide and estimate to install porcelain tile in our bathroom and foyer. They arrived on time and provided us with some great options for the tile installation. After soliciting two other quotes that were slightly higher we decided to go with Paul based on his professionalism, demeanor and competitive price. Paul was willing to install the tile in diagonal and offset brick patterns for no additional charge. The other two quotes added extra cost for these options.
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Yes, I recommend this pro
$1,100
Response from Torres Tile
Contact information
16 Prouty Rd, Burlington, MA 01803
www.torres-tile.comService hours
Monday:
7:30 AM - 5:30 PMTuesday:
7:30 AM - 5:30 PMWednesday:
7:30 AM - 5:30 PMThursday:
7:30 AM - 5:30 PMFriday:
7:30 AM - 5:30 PMLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Kitchen and Bath Remodeling,
Glass Block,
Marble and Granite,
Fireplaces,
Glass and Mirrors,
Flooring Sales and Installation,
Countertops and Backsplashes
FAQ
Torres Tile is currently rated 3.7 overall out of 5.
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Torres Tile accepts the following forms of payment: Check
Yes, Torres Tile offers free project estimates.
Yes, Torres Tile offers eco-friendly accreditations.
No, Torres Tile does not offer a senior discount.
No, Torres Tile does not offer emergency services.
Yes, Torres Tile offers warranties.
Torres Tile offers the following services: Kitchen, bathroom & basement design & installation, countertops, back splashes, steam spas, open showers, custom tile work, floors, walls, steps, entry ways, foyers, fireplaces, porcelain, ceramic, mosaic, limestone, slate, marble, granite, travertine, natural stone, heated & glass tiles.
Carpentry, electrical & plumbing. Marble and granite countertops will be referred to the Stone and Granite servicing companies.
Contact information
16 Prouty Rd, Burlington, MA 01803
www.torres-tile.comService hours
Monday:
7:30 AM - 5:30 PMTuesday:
7:30 AM - 5:30 PMWednesday:
7:30 AM - 5:30 PMThursday:
7:30 AM - 5:30 PMFriday:
7:30 AM - 5:30 PM