O'Brien PlumbingWorks

We had a water tank failure overnight. I posted a request on O'Brien PlumbingWorks in the morning the next day and got a response back very quick. Pete the owner called me in the afternoon and scheduled to come next day. Max showed up on the day of schedule, diagnosed the issue that the tank needs to be replaced. He went in his truck to find the price of the tank and gave me a very reasonable quote. Within 2-3 hours window, he installed a brand new water tank - this included the time he had to go out to get the tank and a 2nd trip to the store for a pipe to make it look nicer :-) Max is amazing!! He is very polite, very experienced albeit at he young age, conscientious with all his customers, thorough and efficient. I couldn't be happier as it is unimaginable to be out of hot water in this extremely cold weather and snow. Thank you Max! I will highly recommend Pete and Max at O'Brien PlumbingWorks to any home.

Pete was responsive and prompt. He fixed my flange and installed two toilets for me. I had done some of the work in advance which was reflective of the cost plus supplied the materials at my cost. It would be higher if starting from scratch. Highly recommended

He fixed the issue but charged me twice what he quoted me on the phone. He charged $125 for the material which should costs less than $25. He also charged more labor saying he needed two people to do the job, but the job was simple and could be done by one person. It took him 15 minutes to change the part. Make sure that you get proper estimate from him before he starts work. He totally overcharged me and twice the estimate he quoted me on the phone. All he did was replacing a silcock.

He was very friendly and efficient. He answered all my questions thoroughly. He really cares about his customers, and isn't looking to make a quick buck.

Great , arrived on time, easy to schedule, no hassle at all. They did multiple jobs with no issues.

Pete and Max were great, they replaced the bad sections of pipe and fixed the leak in half an hour. Pete also identified the cause of our separate shower leak, and will be back with a new part to take care of that as well. Highly recommend!

Very well. They were prompt, polite and professional. I would certainly use them again.

There is a constant stream of water leaking from the bucket outlet while showering. The contractor said that was "expected behavior" but I haven't seen it anywhere else. This also resulted in lower water pressure.

Quick response within a day and they were at the house in two days to unclog the drain near the laundry room and downstairs shower. They did a great job, unclogged the drain for the shower fast. I would highly recommend them again for another job.

I have been without running water for a week. Would not recommend this vendor. We hired O'briens to help with our kitchen / bathroom renovation. They cancelled my sink/shower installation 4 times and at the time of this review, I have been without running water for a week.

First time using O'Brien and won't be the last. Peter was great. I was able to schedule the work in a few days. Peter is knowledgeable, cost is fair and reasonable and work performed was excellent. Peter is also a very nice person. Definitely recommend O'Brien PlumbingWorks.

It was great! Fast, prompt and professional. Will definitely hire again.

Everything was great! Peter got back to me right away after my initial phone call. Work was scheduled for 2 days later. He arrived right on time, installed the new faucet I had purchased and even replaced a corroded piece of pipe which I didn't know about until he started. A super nice guy as well. Highly recommended.

Pete and his son did an excellent job replacing our leaky faucet and installing our a faucet. He was was prompt in responding to our request and very professional. He suggested replacing the old one and we are so glad he did that. No more ugly leaky faucet. We love the new one. The only thing we regret is waiting so long to have it done. We will definitely call O'Brien in the future for our plumbing needs.

It was good, very punctual, friendly and gets the job done.

Work was great, Pete showed up as expected and installed everything to complete satisfaction. Love the new softener as well as the fixed kitchen faucet. He will now be in my rotation for any plumbing that I may need in the future. Courteous, professional and clean work. Awesome job!

Great communication, reasonable quote, and professional. Pete gave me a quote over e-mail (photos with description of work). which I found convenient. Many plumbers will not give you a quote until they come out for any job. He missed one appointment due to a prior job that extended (boiler) but came as promised on the second appointment, got the job done on quote as promised. Great communication and pleasant person to work with. I would definitely hire again.

I contacted O'Brien PlumbingWorks after reading reviews on Angie's list. Pete responded within a few hours and was able to come the next day to see what was going on. He diagnosed a number of possible places the leak could be coming from around the bathtub and sealed and tightened things up. He was very friendly and efficient. I haven't seen any leaking so far so I am hoping we found the problem. His rates seemed fair and he seems like an honest guy. I will definitely use him in the future.

It went well overall. Peter is very upfront and thorough in explaining the work that needs done.

He was prompt, friendly, and a good guy.

Very pleasant guy. Walked me through all that he was doing. Checked all the safety devices.Pete even drained out the rusty water in my two natural gas boilers. Definitely would recommend again

Work, ok. Ran up the hours, eg 1:15 becomes 2 hours at higher rate, of course.OVERBILLED by $60.00 $10.00 error plus $50.00 (claiming I waited too long to finish job, when, actually he cancelled x 3 times.) request $60.00 overcharge be returned. I am taking him to court to explain his overcharges and violation of contract to charge less to a Judge

The service went great, we were very pleased.

We have an older toilet (from 1975) and it needed a new flapper/ball thing inside the tank. We tried to fix it ourselves, but none of the flapper kits at the home improvement stores would work. Peter had me take pics and text them to him so he could come with the parts—which he did. Unfortunately, our toilet had a piece broken so the parts he brought wouldn't work. He came back the next day, rebuilt the mechanism and updated it to the kind in use today. Toilet works GREAT. He also replaced an ejector pump since the old pump burned out. He was here with his son and they completed both jobs inside of an hour. Super fast! Also very responsive—he called me back the same day I called and we made an appointment for later in the week—a holiday week to boot! He's very friendly, professional and responsive. I will definitely call Peter again for all of our plumbing needs!

Easy to deal with. responded quickly and was very punctual.