O'Brien PlumbingWorks

Plumbing, Kitchen and Bath Remodeling, Drain Cleaning,

About us

PlumbingWorks has been in business for 25 years. Peter O'Brien has been a master plumber for 28 years and a licensed plumber for 35 years we are fully insured and We specialize in all aspects of plumbing and heating in both residential and commercial settings, We are an Angies list super service award winner which is given to the top 1% of contractors each year. We strive to make all our customers feel like they matter and will resolve their plumbing issues promptly . We accept cash, personal checks. Call or click to request your quote today!

Business highlights

30 years of trusted experience
Family Owned & Operated

Services we offer

Installation & repair of plumbing and heating

Services we don't offer

bath remodel, ac, repair, main drain cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.9331 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 76-100 of 331 reviews

Eric K.
12/2016
5.0
plumbing
  + -1 more
Pete replaced a corroded copper pipe that was connected to my hot water heater - he was punctual and very friendly - I would definitely reach out to O'Brien PlumbingWorks for future plumbing needs.
Description of Work: Replaced corroded pipe connecting to hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Lew C.
12/2016
5.0
plumbing, drain cleaning
  + 0 more
Faucet - perfect, Toilet still running but said give it a day to seal. Texted Peter, because it kept running and on the weekend received a response that he would take care of it on Monday and he did. And the drain is clear and works perfectly. I will use Peter again for sure, prompt courteous and is fast and efficient.
Description of Work: Replace faucet in kitchen, stop a running toilet, and unplug a drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas D.
11/2016
5.0
plumbing
  + -1 more
Went great. I highly recommend Peter O'Brien for all your plumbing needs as he works around your schedule, he is professional and got the job done in a timely manner.
Description of Work: They used an electric snake to clear bathroom sink and replaced faucet in basement laundry room area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rachelle D.
11/2016
5.0
plumbing
  + -1 more
Pete is fantastic! Professional, fast and friendly. If my house were the Starship Enterprise, he would be Scotty!!!
Description of Work: Pete fixed a leak I had in an outside spigot. But he had to do work from inside and outside of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glenn D.
11/2016
5.0
plumbing, water heater repair
  + 0 more
Our hot water heater broke and leaked water all over the cellar floor. I found Peter on Angie's list and he had great reviews. I called him and he was here first thing the next morning to install the new hot water heater. We couldn't have been more pleased with his quality of work. Besides his good quality of work, he's such a very nice person to have in your home. I'll always use Peter for any plumbing needs in the future.
Description of Work: New hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JoAnn O.
11/2016
5.0
plumbing
  + -1 more
He had to cut it out and add some pipe. He had everything he needed. Very good! We were very happy with him. He did a great job, was very pleasant, on time and showed up when he said he would. He did exactly what we needed done and didn?t try to sell us anything else.
Description of Work: He had to replace the stopper in my bathtub drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Andrew W.
10/2016
5.0
plumbing
  + -1 more
Pete is proficient, responsive, and affordable. That's a rare combination. He doesn't tell you to replace something when it can be fixed, nor does he tell you to leave something in place that is bound to cause problems in the near future. He keeps everything as clean as possible and completely cleans up wherever the work was done. The only criticism we'd have is that he needed to reschedule with us on two occasions. His work, however, is worth the wait.
Description of Work: Several plumbing jobs including outdoor faucet repair, indoor shut off valve, and installation of new vanity faucet, removal of pedestal sink, removal of water conditioner unit, evaluation of disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl R.
10/2016
5.0
plumbing
  + -1 more
It went well, considering the age of my house.
Description of Work: He replaced my old two handle slower faucets (that were leaking) with a one handle design. My house is over 100 years old so of course things didn't go so smoothly and I had to do some creative tile work but overall I was very happy with the end result.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ram C.
09/2016
5.0
plumbing, drain cleaning
  + 0 more
Excellent service- Friendly courteous and professional. Finished the job well within the slated 2 hours.
Description of Work: Replace a bathroom faucet and unclog a toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Paul G.
09/2016
5.0
plumbing
  + -1 more
It went fine, he actually was quicker on the first job I had him only about forty minutes so he credited me the rest and came back, well it was suppose to be two hours and it wasn't even close to that so and he actually came back to do something else but the part that they given him wasn't right so he did another small job for me on Saturday while he was there and he's gonna come back, he would have to do a full service on my burner and that will probably be more than I paid for so. There was some communication issue were he was suppose to come out about a week and a half ago and he sent me a text message but I never got it so he didn't show up for that one which I didn't find out until later he sent me a text message when I finally connected with him. He was very apologetic and I think he was honestly cause I didn't notice there was a call from him that morning so he did try to get in touch but I never got the message.
Description of Work: I used O'Brien PlumbingWorks for plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Paul G.
09/2016
5.0
plumbing
  + -1 more
He hadn't charged with anything more because I obviously paid up front through Angieslist and he didn't charge me for the part either so maybe he's taxing cost of some parts into some other time.
Description of Work: I used O'Brien Plumbing Works for plumbing. I needed the outside faucet I guess they call them sol-cots replaced and he did both of those in about forty minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

john C.
09/2016
5.0
plumbing
  + -1 more
It went fantastic! Pete was "early" and diagnosed within minutes. Explained in layman terms what is needed and how to go about fixing.
Description of Work: Checked health of well water system

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda M.
08/2016
5.0
plumbing
  + -1 more
Peter did a great job replacing our leaky outdoor faucet. He was quick too! We'll definitely hire him for future plumbing work.
Description of Work: Replacement of leaky outdoor faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kotasone N.
08/2016
5.0
plumbing
  + -1 more
O'Brien did not complete work at my site because it is outside the scope of his work. However, unlike other plumbers, he still took the time to call me to understand the issue and to make some suggestions on what was needed and who he trusted to complete the work. I number of plumbers have either stated they could not take my job or said they were too busy, but none ever really tried to help point me in the right direction. O'Brien took 15 minutes on the phone to discuss with me even after he knew I was not a potential customer for this specific job. Due to this customer service, I will work with him if I ever need help with plumbing issues that are within his scope of work.
Description of Work: Plumbing problem in basement.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NANCY S.
08/2016
5.0
plumbing, drain cleaning
  + 0 more
Very well. Only issue was we asked about some additional work and he was supposed to get back to us with a quote but never heard from him
Description of Work: Replaced outside faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Chelsea K.
08/2016
5.0
plumbing
  + -1 more
It went amazing! He was 5 minutes early, got started right away, and was thorough, professional, and friendly. I would absolutely use O'Brien Plumbing again in the future. He also offered this service at a lower price than competitors.
Description of Work: Outdoor faucet replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Steven S.
07/2016
5.0
plumbing
  + -1 more
Peter's work was exceptional. We have had such a hard time with vendors trying to fix up the house until now. He showed up early, repaired and installed everything we had spoken about, and was even nice enough to let my 5 year old son interact with him while he did the work. Not only did he exceed my expectations he went that extra step to put a smile on a kids face.
Description of Work: Dishwasher removal and install, toilet repair, bath tub drain repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bruce C.
07/2016
5.0
plumbing, water softeners
  + 0 more
Prompt, thorough and friendly service, seemed very knowledgeable about water softeners.
Description of Work: Serviced and checked water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Te L.
06/2016
5.0
plumbing
  + -1 more
My sewage main got clogged this past Thursday evening. Since I was very happy about Mr. Peter O'Brien's plumbing works before, I sent an email to ask his help (late evening after normal business hour). Though cleaning a sewage main is outside Mr. O'Brien's business scope, he responded me back right on the same night and provided a good business contact to cover that service. Mr. O'Brien has also followed up for my problem afterwards to make sure my problem got resolved. Now my sewage main has been cleared Friday, the next day of the problem occurred. Mr. O'Brien's prompt reply and his professionalism in running his service business has greatly cutting down the time and level of my aggravation during an emergency time like this. I am grateful for his help even he did not provide his service himself this time.
Description of Work: Referring to a right business service promptly.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Zakaria K.
06/2016
5.0
plumbing
  + -1 more
He contacted me promptly, completed the task on schedule, did a good job.
Description of Work: Add a water line to my refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Brigitte T.
06/2016
5.0
plumbing
  + -1 more
Working with Peter on this project was a very good experience. He promptly responded to our inquiry, quoted a reasonable price and we were able to schedule the work for the following week (this was not an emergency repair). He performed the work as scheduled and the price was as quoted.
Description of Work: Peter O'Brien replaced a broken faucet for an outdoor hose connection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jim O.
05/2016
5.0
plumbing
  + -1 more
He took the least expensive approach and was very honest - more than I can say about other plumbers I have used in the past.
Description of Work: I tried to replace a tub spout and ended up twisting the pipe. Called Peter and he was able to come with 48 hours, get the spout off , add some piping and install the spout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Mark F.
05/2016
5.0
plumbing, water heater repair
  + 0 more
Peter showed up on time and was very professional. He also called me the night before to confirm the appointment. He helped me move several boxes to clear a path to the basement to get the water tank in. I did not realize the path was blocked. He understood and was very nice about it and he said "things happen, but we will work together and get it done". He didn't have to do this. I consider people willing to help a homeowner like this is a Gem! I would definitely use him again for my plumbing needs.
Description of Work: Installed new 40 Gallon water tank, Also replaced outside Spiked and tightened inside shut off valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,385

Response from O'Brien PlumbingWorks
thank you for this great review ,it was nice to meet you and look forward to work for you in the future ,hope all is well pete

Allie R.
05/2016
5.0
plumbing
  + -1 more
Our shower and sink faucet fixtures were out of date and starting to deteriorate, so we hired to Pete to come replace them for us. Unlike other plumbers we spoke with who tried to dictate to us how the job 'must be done', Pete was extremely friendly and willing to make our vision work within our constraints. It was such a relief to find this diamond in the rough and we're so happy with the work he did! Will use in the future, should the need arise :D
Description of Work: Replaced shower fixture and sink faucet. Secured pedestal sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$610

Response from O'Brien PlumbingWorks
thank you so much for this nice review please let me know if i can help you in the future pete

Peter R.
05/2016
5.0
plumbing
  + -1 more
I hired Pete to replace a bath faucet valve. I had both hot & cold valves from manufacturer under lifetime warranty but I could not budge the leaking hot valve when attempting a simple replacement myself. Pete managed to free the hot valve and I elected to replace the cold one at the same visit. The cold valve simply would not budge despite Pete's very strenuous efforts. He suggested I contact the manufacturer (Kohler) to get the complete valve stems which they duly sent, again under warranty. He also tightened up a dripping kitchen faucet at the first visit which has since been drip free. The second visit to replace the valve stems went a lot smoother and I'm quite happy with the work done. Peter honored my 15% off Angies coupon and the final bill was very reasonable given that he was on site for over 1.5 hours.
Description of Work: Replace bath faucet valves / stems. Fix kitchen faucet drip.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$135

Contact information

317 Cambridge St, Burlington, MA 01803

http://www.plumbingworks.org

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Kitchen and Bath Remodeling,
Drain Cleaning,
Water Heaters,
General Remodeling,
Heating and Air Conditioning,
Water Filtration and Softening,
Wells and Pumps,
Natural Gas Lines,
Fireplaces,
Gas Logs

FAQ

O'Brien PlumbingWorks is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

O'Brien PlumbingWorks accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, O'Brien PlumbingWorks offers free project estimates.
Yes, O'Brien PlumbingWorks offers eco-friendly accreditations.
Yes, O'Brien PlumbingWorks offers a 10% senior discount.
No, O'Brien PlumbingWorks does not offer emergency services.
Yes, O'Brien PlumbingWorks offers warranties.
O'Brien PlumbingWorks offers the following services: Installation & repair of plumbing and heating
bath remodel, ac, repair, main drain cleaning

Contact information

317 Cambridge St, Burlington, MA 01803

http://www.plumbingworks.org

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed