O'Brien PlumbingWorks

Plumbing, Kitchen and Bath Remodeling, Drain Cleaning,

About us

PlumbingWorks has been in business for 25 years. Peter O'Brien has been a master plumber for 28 years and a licensed plumber for 35 years we are fully insured and We specialize in all aspects of plumbing and heating in both residential and commercial settings, We are an Angies list super service award winner which is given to the top 1% of contractors each year. We strive to make all our customers feel like they matter and will resolve their plumbing issues promptly . We accept cash, personal checks. Call or click to request your quote today!

Business highlights

30 years of trusted experience
Family Owned & Operated

Services we offer

Installation & repair of plumbing and heating

Services we don't offer

bath remodel, ac, repair, main drain cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.9331 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 51-75 of 331 reviews

Diane J.
06/2017
5.0
plumbing
  + -1 more
We had originally hooked the thing up ourselves and it wasn’t working quite right, so we called him out. He fixed all the stuff that we had done wrong and was very reasonable in what he charged us.
Description of Work: He hooked up a new bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David C.
06/2017
5.0
plumbing
  + -1 more
Everything went great. Pete was able to work to our schedule and the job completed without any issues
Description of Work: Provided plumbing work for sink removal and dishwasher removal and reconnect

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane P.
06/2017
2.0
plumbing
  + -1 more
Emailed me back to ask questions about the scope of the work and then never responded to me again despite my emailing back twice.
Description of Work: Gas line from basement to kitchen and range hook up.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


Response from O'Brien PlumbingWorks
sorry unfortunately these holiday weeks get crazy with calls ,i did get back to you and then waited a few days for your response and got tied up over the long weekend , i would have called you that evening but you said your all set , when custermers call with a gas piping job that they have no idea of what we have to do ,it takes i little time to get the information to talk to town gas inspector that you live in and pull permits, before i know what to charge you ,we just need a bit of time ,i have many people asking and they are a more patient

michael O.
05/2017
5.0
plumbing
  + -1 more
Excellent. We've used O'Brien Plumbing on two separate occasions and both times the work was done professionally and promptly. It also helps that Peter is also very personable and informative. We fully intend to call him for any future plumbing needs.
Description of Work: 1) leaky bathroom faucet and broker shut off valve 2) leaky outdoor spigot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eleanor O.
05/2017
5.0
plumbing
  + -1 more
Excellent. Mr. O'Brien answered my request for estimate very quickly. I was able to send pix and get a quote, then was able to schedule exactly when needed. He arrived right on time and everything went very smoothly. There was something (older valve) leaking a bit the first night, and he was back first thing in the morning to fix it up (replaced with a new valve).
Description of Work: Bathroom plumbing pulled and reconnected for a flooring installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

michael O.
05/2017
5.0
plumbing
  + -1 more
Excellent. Pete's very professional, personable, and informative. The job was completed successfully in a matter of minutes.
Description of Work: Bathroom faucet leaked and shutoff valve was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Al V.
05/2017
5.0
plumbing
  + -1 more
He showed up when my wife was available, had the drain opened up in no time. Vast improvement.
Description of Work: Had clogged drains that I could not get to with a snake. Bought the special deal, and aside from an issue where I wasn't getting his messages, this went great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael B.
05/2017
5.0
plumbing
  + -1 more
Peter was very friendly and arrived at the time he said he would. He did a good job and I was happy with his work. I told him that it was hard to find a plumber to do small jobs. He told that is what mainly does.
Description of Work: Bathroom faucet installed

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James M.
05/2017
5.0
plumbing
  + -1 more
Great job! Great guy! Best prices anywhere. He was very friendly and knowledgeable. I will only use him in future for all plumbing needs
Description of Work: Replaced existing sump pump with a new one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jie X.
04/2017
5.0
plumbing
  + -1 more
Very nice, on time, friendly and professional.
Description of Work: outdoor faucet replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Lauryl S.
04/2017
5.0
plumbing
  + -1 more
Went very well, and to top it off he taught me how to do the tank flushing myself! Wonderful guy. Would hire again in a heartbeat for any plumbing issues.
Description of Work: Hot water tank flushing and plumbing inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven M.
04/2017
5.0
plumbing, drain cleaning
  + 0 more
Pete did a great job replacing the lead and oakum flange, wax ring and the toilet. The job was done quickly and professionally. Would definitely hire him again.
Description of Work: Replace a downstairs toilet with an old fashion lead and oakum flange.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Deborah L.
03/2017
2.0
plumbing
  + -1 more
He confirmed he would come for Tuesday morning. I arranged for the new dishwasher to be delivered and the removal of the old one. He called an hour before the appointment and said he was sick. We rescheduled for Thursday and I rearranged for the pick up of the old dishwasher for Thursday, even though the new dishwasher had already been installed. He called again on Thursday and said that he was still sick and wasn't coming. I couldn't rearrange the removal again so I had to find another plumber at the cost of $100 more. He did arrange for a quick refund of my money.
Description of Work: I paid for the service through Angie's List.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
4.0
punctuality
1.0


Response from O'Brien PlumbingWorks
unfortunately i got a virus and was out of work for 4 days i did call and let the customer know and said i could come next week but she wanted it done sooner so i got her a full refund , these things happen again i apologize for the inconvenience

Shane W.
02/2017
5.0
plumbing
  + -1 more
I recently bought a 30 year old home that needed a few things fixed. Pete was extremely friendly, knowledgeable, professional, and didn't mind me asking a ton of questions and quoting future projects. I was able to text him pictures of the work so he was prepared when he arrived and he even discovered an unknown leak and was able to fix it on the spot with parts he had on the truck. I couldn't be happier.
Description of Work: Several drain pipes needed expansions replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tony T.
02/2017
5.0
plumbing
  + -1 more
Pete did an excellent job with the faucet replacement.
Description of Work: Kitchen Faucet Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theodore C.
02/2017
5.0
plumbing
  + -1 more
Peter arrived early, worked industriously, and completed the work in good time at a fair price. The work area was tight, difficult and overhead, but Peter did an excellent job. The installation works well and looks good. He also gave helpful advice on another plumbing problem.
Description of Work: Install a whole-house water filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theodore C.
02/2017
5.0
plumbing
  + -1 more
I have employed Peter in the past. He was on time, and performed the replacement quickly. The installation was perfect. He also adjusted a pipe connection which the house builder had not properly tightened. Peter is skillful and experienced, as well as pleasant and congenial. I recommend him highly.
Description of Work: Replace kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Halona M.
01/2017
5.0
plumbing
  + -1 more
This was my first time using Peter. He came out right away due to a cancellation. He's usually booked about a week out. He was very friendly and efficient. He answered all my questions thoroughly. I even used him on a subsequent job (separate review). I also ended up calling him last month due to a separate issue. It was an emergency and I didn't know how to shut off my water valve. He walked me through it over the phone at 9PM! He really cares about his customers, and isn't looking to make a quick buck. Thank you Peter!
Description of Work: Drain water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jeffrey L.
01/2017
5.0
plumbing
  + -1 more
Peter had done work for me previously at my home so I used him when my tenant had a toilet leak. My tenant was very pleased with him. Below is the email he sent me: "Pete came by this morning and did a fantastic job to repair the guest toilet. The problem was the seal between the tank and the toilet. He first tried putting the original seal back in with a Teflon coat... leak still persisted. He then replaced with a brand new seal, and that did the trick. Flush works beautifully, and there's no leak any longer. Thanks, Pete, for a job well done. And thanks to both of you for coordinating and taking care of this so quickly. I really appreciate it as I have guests coming in next week."
Description of Work: Fix leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Matthew S.
01/2017
5.0
plumbing, home remodeling
  + 0 more
Went beautifully. Service was excellent. Finished result exceeded my expectations.
Description of Work: Shower hardware replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

Tim H.
01/2017
5.0
plumbing, water heater repair
  + 0 more
Very well- Pete called the night before and came the next day on time. He completed the job in about 2.5 hours. He got the old hot water heater out front to be picked up by the town and the box the new water heater came in was cut up and put in my recycle box.
Description of Work: Pete installed a 75 gallon hot water heater with 10 year warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,105

Evelyn Q.
01/2017
5.0
plumbing
  + -1 more
Service was great! He was able to get to the job within a few days and was quick and very efficient. I would definitely recommend!
Description of Work: Repair of various plumbing/leaking issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Evelyn Q.
01/2017
5.0
plumbing
  + -1 more
Service was great! Quick response and the work was done fast. Price was nice as well.
Description of Work: Repairs were done for various plumbing/leak issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edison G.
12/2016
5.0
plumbing
  + -1 more
All good, he did exactly what he said and charged me fairly.
Description of Work: Pete installed a dishwasher, tool care of some other maintenance tasks as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lew C.
12/2016
5.0
plumbing
  + -1 more
Perfectly Peter was friendly and courteous
Description of Work: Fixed leaky toilets and installed new kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

317 Cambridge St, Burlington, MA 01803

http://www.plumbingworks.org

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Kitchen and Bath Remodeling,
Drain Cleaning,
Water Heaters,
General Remodeling,
Heating and Air Conditioning,
Water Filtration and Softening,
Wells and Pumps,
Natural Gas Lines,
Fireplaces,
Gas Logs

FAQ

O'Brien PlumbingWorks is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

O'Brien PlumbingWorks accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, O'Brien PlumbingWorks offers free project estimates.
Yes, O'Brien PlumbingWorks offers eco-friendly accreditations.
Yes, O'Brien PlumbingWorks offers a 10% senior discount.
No, O'Brien PlumbingWorks does not offer emergency services.
Yes, O'Brien PlumbingWorks offers warranties.
O'Brien PlumbingWorks offers the following services: Installation & repair of plumbing and heating
bath remodel, ac, repair, main drain cleaning

Contact information

317 Cambridge St, Burlington, MA 01803

http://www.plumbingworks.org

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed