O'Brien PlumbingWorks

Plumbing, Kitchen and Bath Remodeling, Drain Cleaning,

About us

PlumbingWorks has been in business for 25 years. Peter O'Brien has been a master plumber for 28 years and a licensed plumber for 35 years we are fully insured and We specialize in all aspects of plumbing and heating in both residential and commercial settings, We are an Angies list super service award winner which is given to the top 1% of contractors each year. We strive to make all our customers feel like they matter and will resolve their plumbing issues promptly . We accept cash, personal checks. Call or click to request your quote today!

Business highlights

30 years of trusted experience
Family Owned & Operated

Services we offer

Installation & repair of plumbing and heating

Services we don't offer

bath remodel, ac, repair, main drain cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.9331 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 251-275 of 331 reviews

Elizabeth M.
04/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: Peter repaired a leaking kitchen faucet. The job required two visits, one to look at the faucet and one to replace the washers. He did a fine job but he is based in Burlington which is too far from Newton to be convenient.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$100

Artan K.
04/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan T.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Peter O'Brien is very conscientious and professional. He not only fixed all of my plumbing problems, but answered a million more questions I had about upgrading a faucet and buying a new toilet. He works very quickly and efficiently, but never seems like he is rushing. He listens to what the customer needs and comes prepared with the correct parts and equipment. I highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ann G.
03/2016
1.0
plumbing
  + -1 more
unknown
Description of Work: He cancelled on three occasions, never completed the job. Said he hurt his back but the timing on some of the post from his customers meant he was actually working. I waited one month for him to finish the job, after the last cancellation I got someone the same day to complete everything in a few hours. He is untrustworthy and a whiner. I expect his remarks from this review to be extensive, read the other post, it will be my fault, he is never wrong.
Rating CategoryRating out of 5

Response from O'Brien PlumbingWorks
im sorry that you believe that this happen that way , i recall that i came over and walked into a bath that was remodeled by you and i had to install a vanity a sink and toilet , well the vanity you bought would not fit and ran into the water lines so i cut it to make it fit and moved the water lines then the the top didnot fit into the cubby hole that i would not cut [if you had measured these openings you could have bought the proper ones ] then we went to the toilet and you had tiled over the toilet drain so we would need to cut up the floor and i told you that i would need to get different materail to fix this and i said tha i would try to find what i need and then i hurt my back sorry nothing i can do about that , and all reviews come in a month after i do the so i was not working ,i am an honest person ,i believe that you took on a project that was more than you thought it was going to be an now your mad because of the delay ,remodeling is something that takes people years to get good at and theres no sence in blaming me for all the issues

Michelle H.
03/2016
5.0
home remodeling, plumbing, water softeners
  + 1 more
unknown
Description of Work: Called for repair of a really leaky, beginning to rust bathroom faucet handle. Turned out that the handle was not well designed and couldn't be taken apart without breaking it. Since we did not have a replacement on hand, that couldn't be fixed. Happened that water shut-off valve for toilet began to leak, so that was quickly replaced. Price wasn't outrageous, but I was bummed that the faucet handle was still a problem after service call. | |Peter seems like a genuinely decent guy, who was incredibly patient with me and my 3 year-old hovering as he really wanted to help. He was very responsive - to photos sent via email, etc. - on time and got right to work. I will definitely call him again and recommend him to others! | |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

George H.
02/2016
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: - He has a busy schedule,but he fit us in' |-He is in experienced quality plumber who prides himself on service. |-Came back immediately to make minor adjustment. |- Has experience as a commercial plumber but has chosen residential work because likes the

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Steven K.
02/2016
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Shaun D.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Javier M.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

mario O.
02/2016
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: General repairs in different bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Eugene C.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mohammed A.
02/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Phil G.
02/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

Chieh W.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed a broken Garbage disposer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Anthony S.
01/2016
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Cleared our drain for the bath tub. Since it is an older house a pipe snake wouldn't be able to do the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

JOSEPH M.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: He is great and honest.
Rating CategoryRating out of 5
Yes, I recommend this pro

Andy H.
01/2016
5.0
plumbing
  + -1 more
Very professional
Description of Work: Installed toilet and fixed another toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Fred F.
01/2016
5.0
plumbing
  + -1 more
.
Description of Work: Fixed toilet, works fine. Good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Fred F.
01/2016
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Fred F.
12/2015
5.0
plumbing
  + -1 more
Excellent
Description of Work: Excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sheila J.
12/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Munir F.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I used him several times since the initial problem. I don't remember details, but he is great! The first time was to replace an outside faucet. | |The above question...were services performed or was money paid to the service provider? These are two questions. I cannot answer them both with a yes or no. Yes, services were performed. And who is the provided? Angie's or O'briens? If the provider is Angie's, yes. If the service is O'briens, yes, but not both.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from O'Brien PlumbingWorks
thank you for your reveiw it was nice to hear that you had a good experiance with my company

Aaron C.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Elena G.
12/2015
5.0
plumbing
  + -1 more
All work was done as expected.
Description of Work: General repairs such as fix leaking faucets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Linda S.
12/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

317 Cambridge St, Burlington, MA 01803

http://www.plumbingworks.org

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Kitchen and Bath Remodeling,
Drain Cleaning,
Water Heaters,
General Remodeling,
Heating and Air Conditioning,
Water Filtration and Softening,
Wells and Pumps,
Natural Gas Lines,
Fireplaces,
Gas Logs

FAQ

O'Brien PlumbingWorks is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

O'Brien PlumbingWorks accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, O'Brien PlumbingWorks offers free project estimates.
Yes, O'Brien PlumbingWorks offers eco-friendly accreditations.
Yes, O'Brien PlumbingWorks offers a 10% senior discount.
No, O'Brien PlumbingWorks does not offer emergency services.
Yes, O'Brien PlumbingWorks offers warranties.
O'Brien PlumbingWorks offers the following services: Installation & repair of plumbing and heating
bath remodel, ac, repair, main drain cleaning

Contact information

317 Cambridge St, Burlington, MA 01803

http://www.plumbingworks.org

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed