O'Brien PlumbingWorks

Plumbing, Kitchen and Bath Remodeling, Drain Cleaning,

About us

PlumbingWorks has been in business for 25 years. Peter O'Brien has been a master plumber for 28 years and a licensed plumber for 35 years we are fully insured and We specialize in all aspects of plumbing and heating in both residential and commercial settings, We are an Angies list super service award winner which is given to the top 1% of contractors each year. We strive to make all our customers feel like they matter and will resolve their plumbing issues promptly . We accept cash, personal checks. Call or click to request your quote today!

Business highlights

30 years of trusted experience
Family Owned & Operated

Services we offer

Installation & repair of plumbing and heating

Services we don't offer

bath remodel, ac, repair, main drain cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.9331 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 151-175 of 331 reviews

Alice M.
06/2015
5.0
plumbing
  + -1 more
It went very well, very professional, working effectively and efficiently. I'm very satisfied with the work that was done.
Description of Work: Installing a new kitchen faucet and New garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

BILL F.
06/2015
4.0
plumbing
  + -1 more
Things went well fixed the leaks and made suggestions to avoid future problems.
Description of Work: I had several leaks in the shower area that he fixed

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

June S.
06/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Peter was punctual; knowledgeable; personable; skilled and reasonably priced. He didn't have the part in the truck to fix the leaky toilet, but he went out of his way to drive to the nearest plumbing supply store to purchase it and fix the leak the same day. He was great!! I will use him and recommend him to friends and family!! Thanks, Peter!!!
Description of Work: Peter fixed my leaky toilet; inspected my hot water tank; and made suggestions for replacing the 40-year old boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from O'Brien PlumbingWorks
thank you for the wonderful review it was so nice to meet you and please let me know if i can help you in the future pete

Steven M.
06/2015
5.0
remodeling, home remodeling, plumbing
  + 1 more
Peter arrived early and got to work quickly. He worked fast to minimize the labor cost. He explained what he had to do in order to make the vanity fit properly. He did not stop working for a minute to take a break. The old pedestal drain in the bathroom had to be updated to make it fit the vanity's vessel sink. He had all the parts in his truck and quickly completed it. He replaced the other 2 faucets in another bathroom in a blink of an eye. I told him that he is the fastest plumber I ever used. Peter explained that he works fast to make his labor costs cheap so he can make customers happy. He said he that he does not take advantage of people and wants to give everyone a solid job so they will recommend him to others. I could not be any happier with Peter O"'Brien. Whenever I need a plumber, or any friend or family member needs one, I will recommend and use Peter again. He is a very honest and hard working plumber. Please do not worry about using Peter. He is a polite person and gives people a great deal for their money.
Description of Work: Peter O'Brien removed a pedestal sink and replaced it with a cabinet style vanity with a vessel sink and a new faucet. He also removed 2 other bathroom faucets in another bathroom, and installed 2 replacement faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$221

Response from O'Brien PlumbingWorks
thank you for the great review (removed member name) that's what I strive for pete

William S.
06/2015
5.0
plumbing
  + -1 more
Peter was professional and able to answer all my questions. He described our problem and fixed it. He also provide a very comprehensive estimate for work we need to upgrade and make our bathroom fixtures easier to use.
Description of Work: Fixed our toilet and provided an estimate for a shower and bathroom fixture replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from O'Brien PlumbingWorks
thanks very much for this great review pete

Jean W.
06/2015
5.0
plumbing
  + -1 more
I purchased the 1 hour of plumbing services through Angie's List. On the scheduled day, Peter O'Brien arrived 45 mins late, but hit the ground running. Peter was an experienced professional and worked very efficiently. He knew exactly what needed to be done. I had a toilet that was leaking water from the base, another toilet that that required a new flapper and a garage water pipe that had to be soldered closed. Peter repair reset toilet, installed ball c*** - replace cop fee and soddered the pipe all within the hour. I couldn't be happier. I would definitely hire O'Brien Plumbing Works again and will.
Description of Work: Plumbing Repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$131

Response from O'Brien PlumbingWorks
thanks for the great review it means alot to me pete

Takako P.
06/2015
1.0
plumbing
  + -1 more
They locate in Burlington and it was very difficult to schedule just to travel 10 miles. The Plummer complained about the traffic and he was not responsible at all about when he will show up. At the end, we needed to cancel the job and asked for refund to Angie's list. It was very bad experience. I can't recommend to anybody.
Description of Work: They offered to replace outside faucet via Dig deal

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Response from O'Brien PlumbingWorks
i offered this custermer three different appointments i emailed him back and forth for two days triing to find some way to get there and meet up with him and every one he could not make ,he wanted me to come after he got out of work which is to late for me because i only work 10 hours a day and have no evening appointments,sometimes no matter how hard you try you can not please everyone i hope you find someone to help you pete

Anne M.
06/2015
5.0
plumbing
  + -1 more
The was very friendly and professional. He installed our new disposal quickly and we have had no problems with it since. I would definitely use him again, although he is very busy. Perhaps he has so many customers because he does a good job.
Description of Work: The plumber installed a new disposal in our sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from O'Brien PlumbingWorks
thank you for your kind review pete

henry C.
06/2015
5.0
plumbing
  + -1 more
Superbly. Great plumber. Use him if you need a plumber.
Description of Work: new outside faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from O'Brien PlumbingWorks
thanks for your great review pete

Akshay P.
06/2015
5.0
home remodeling, plumbing
  + 0 more
Bought a $300 worth of plumbing deal from Angies List. Peter was extremely polite and great to work with. He knew what he was doing and came twice as we had some time left over for the deal and we used it over two days. We would definitely call him again.
Description of Work: Kitchen sink plumbing installation, garbage disposal installation and Bathroom faucets installation,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from O'Brien PlumbingWorks
thanks for the nice review pete

Peter G.
06/2015
5.0
plumbing
  + -1 more
Super friendly guy, responsive, quick and high-quality work for a reasonable price. Will definitely call him again next time I need a plumber!
Description of Work: Disconnect old sink, reconnect new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$241

Response from O'Brien PlumbingWorks
thank you for the great review

Michelle S.
06/2015
5.0
plumbing, wells
  + 0 more
I have had Mr. O'Brien here twice now and both times he was responsive, timely and professional. He delivered exactly what I asked for, showed up when he said he would and did not waste any time.
Description of Work: Replace two outside faucets. Replace two inside on/off valves that go to outside faucets. Replaced water pump and valve in basement laundry service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from O'Brien PlumbingWorks
thank you for the kind words it means alot to me pete

Anirban C.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Went well. Very courteous and helpful. Explained the heating system and the heating zones. Answered questions regarding burner and boiler replacement.
Description of Work: Checked the plumbing lines, changed a showerhead and cleaned a waterline.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from O'Brien PlumbingWorks
thanks for taking the time to review my service pete

Sean K.
06/2015
5.0
plumbing
  + -1 more
Excellent communication, on-time for scheduled appointment, followed up after all work was completed.
Description of Work: Install 2 outdoor hose faucets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from O'Brien PlumbingWorks
thank you for the nice review pete

Nadir A.
06/2015
5.0
plumbing, water heater repair
  + 0 more
Fantastic! Timely and professional from scheduling to doing the work. Pete was very friendly and professional, extremely efficient and focused. He walked me through what had he was going to do, and what had been done. The whole job took under an hour, and gave me tips at the end for how to help maintain and extend the life of the faucets. Highly recommend, will use again in the future for sure!
Description of Work: Replace 2 outside faucets, fix leaks on both outside faucets, fixed pinhole leak in gas line to hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from O'Brien PlumbingWorks
thank you for the wonderful words about my service pete

LYDIA B.
06/2015
5.0
plumbing
  + -1 more
It went really well. The provider was very good about following up and setting up the appointment in a timely manner.
Description of Work: I purchased the Big Deal for 95 Plumbing Service Call Plus 1 Hour of Labor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from O'Brien PlumbingWorks
thank you for taking the time to review my service very nice thank you pete

David S.
06/2015
5.0
plumbing
  + -1 more
Very professional, timely, courteous, honest and capable. Fixed faucet that two other plumbers said needed a full replacement. Was very efficient while doing quality work! Fantastic job!
Description of Work: replaced broken back flow sprinkler, fixed out door faucet leak, fixed indoor faucet leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from O'Brien PlumbingWorks
thank you so very much for this great review it means alot to me pete

John C.
06/2015
5.0
plumbing
  + -1 more
The service provider was unable to schedule the somewhat emergency service at the time as he was booked up for the week. He did refer me to another provider on Angie's list also offering a deal. He was very polite and professional.
Description of Work: I purchased a big deal for $150 for 2 Hours of Plumbing Labor.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from O'Brien PlumbingWorks
thank you for the kind review pete

Pam N.
06/2015
5.0
plumbing
  + -1 more
It all went extremely well. Peter was very professional, upfront, honest, (saved me money on one issue I had!). He is also just so nice to work with. I would call him again in a minute!
Description of Work: Peter fixed about 6 things around the house I needed done, from sinks, to tubs, to a leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from O'Brien PlumbingWorks
thanks (removed member name) this means a lot to me and please let me know if i can help you in the future pete

JOSEPH M.
05/2015
5.0
plumbing
  + -1 more
They are excellent and I will be using them again in the future.
Description of Work: Provided plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from O'Brien PlumbingWorks
Thank you for the nice review pete

Abhay M.
05/2015
5.0
plumbing
  + -1 more
I bought the $95 coupon from Angie's list. Pete was really friendly, professional and overall a great guy. He showed up before time and was out in 45 minutes. Highly recommended!
Description of Work: Replaced toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry M.
05/2015
5.0
plumbing
  + -1 more
The price was the amount of the coupon.
Description of Work: They repaired an outdoor waterline.
Rating CategoryRating out of 5
Yes, I recommend this pro
$95

Response from O'Brien PlumbingWorks
thanks for your review thats great and was nice to meet you pete

Edwin G.
05/2015
5.0
plumbing
  + -1 more
Used an Angie's List deal for an hour labor. did a great job, very professional, will use again
Description of Work: Install faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Diane J.
05/2015
5.0
plumbing
  + -1 more
Peter contacted us right away to set up an appointment for the job. He arrived 10 minutes early. He was polite & flexible in helping us to redo the plumbing configuration to fit the new vanity and sink, and he worked neatly & efficiently. The charges for additional parts were very reasonable. He finished the job within the expected time. We are very satisfied & plan to use him for other work.
Description of Work: Peter replaced pipes & shut-off valves & connected a new sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gail G.
05/2015
5.0
plumbing
  + -1 more
It went well, Mr. O'Brien is very professional, he knows what he is doing, we purchased the wrong parts, and he had some in his truck, that fit., so he installed those. We are so pleased with his work and happy he got the job done quickly and did it right. We Will definitely hire him again.
Description of Work: Replaced old parts in our toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Contact information

317 Cambridge St, Burlington, MA 01803

http://www.plumbingworks.org

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Kitchen and Bath Remodeling,
Drain Cleaning,
Water Heaters,
General Remodeling,
Heating and Air Conditioning,
Water Filtration and Softening,
Wells and Pumps,
Natural Gas Lines,
Fireplaces,
Gas Logs

FAQ

O'Brien PlumbingWorks is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

O'Brien PlumbingWorks accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, O'Brien PlumbingWorks offers free project estimates.
Yes, O'Brien PlumbingWorks offers eco-friendly accreditations.
Yes, O'Brien PlumbingWorks offers a 10% senior discount.
No, O'Brien PlumbingWorks does not offer emergency services.
Yes, O'Brien PlumbingWorks offers warranties.
O'Brien PlumbingWorks offers the following services: Installation & repair of plumbing and heating
bath remodel, ac, repair, main drain cleaning

Contact information

317 Cambridge St, Burlington, MA 01803

http://www.plumbingworks.org

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed