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Kirkland and Shaw Plumbing & Heating Inc

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Plumbing & Heating by Kirkland & Shaw Over 50 Years of Plumbing & Heating Experience Serving Homeowners & Building Contractors A Professional Staff Ready To Serve You For Weekend Service, Please Call! Email Is Not Checked On The Weekend. No Job Too Small, Faucets & Fixtures Complete Bathroom & Kitchen Remodeling Providing The Expertise You Deserve Service & Installation of Plumbing & Heating Systems Located in Burlington MA and Servicing the Surroundings areas Credit Cards Accepted, Free Estimates. Additional email - kirklandandshaw@rcn.com. 10 employees. Cost is determined by the job. Award winning.

Business highlights

72 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial - plumbing, heating, wet heat, gas fitting, remodeling, water heater, gas leak repair, steam heat, forced hot water hear, tub,toilet, lavatory, urinal,shower,boiler,consensing high efficiency boiler,radaint heat,clog,stoppage

Services we don't offer

Air conditioning & solar work.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8209 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
4%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 209 reviews

Jennifer K.
03/2020
5.0
plumbing
  + -1 more
Excellent work. Courteous plumbers. They used quality parts for the repair. Kirkland and Shaw is a top rate outfit with expert and reliable plumbers. They get the job done right. Their headquarters staff receiving calls has been friendly and helpful. Kirkland and Shaw is also timely as possible. I once had a water heater that broke, and that same day, as promised, it was replaced, and the old one was carted away. Numerous times they have saved the day for me. Thanks Kirkland and Shaw!
Description of Work: Installed new hot and cold water spigots/valves and hoses for the washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$272

James M.
02/2020
5.0
bathtub refinishing, ceramic tile, home remodeling
  + 1 more
They came when they said they would. Did what we asked them to do. Cleaned up after themselves. Did it all in 2 days and charged less than the estimate. I would give them 5 stars.
Description of Work: Replaces old tub valve with a new Symmons tub and shower valve with a wall outlet for the handheld shower. Rebuilt and tiled part of the shower wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,650

Todd W.
12/2019
5.0
plumbing
  + -1 more
Excellent. The plumbing issue was diagnosed quickly and professionally.
Description of Work: Diagnosed and fixed banging pipes and leaking faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheng H.
10/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Called the office the day before freezing. Craig showed up, fixed water pressure gauge, circulator pump, and cleaned gas furnace and meter. Checked a few other valves that probably have been clogged over the years. House got heat in no time. The same evening temperature dropped to 20F. Thanks for Kirkland's prompt response. The job was done professionally. Price is reasonable.
Description of Work: Resume heating for the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAVLIK M.
06/2018
5.0
plumbing
  + -1 more
Th technician arrived same day and on time. He made quick work of installing the new faucet and cleaned up after.
Description of Work: Replace an outside faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

M F.
03/2018
5.0
plumbing
  + -1 more
As luck would have it, my tub faucet cartridge failed on a Saturday afternoon, resulting in an inability to shut off the water from the tub. K&S emergency service had someone out to my place in 20 minutes. Reginald was very professional and had it fixed quickly. On Wednesday, the shut off valve for my washing machine broke. Once again, a plumber (Dmitri) was dispatched immediately and new valve was installed in no time. I have used K&S for too many years for me to count and they have always proved to be fast and reliable.
Description of Work: Valve replacement, faucet cartridge replacement,

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

david F.
02/2018
5.0
plumbing, water heater repair
  + 0 more
I called at 10 am on a Monday They were very nice and fit me in. Arrived at my house at 1 pm that day and had the job completed in under 2 hours. The area was left neat and clean also removed the old unit. Will be using again and highly recommend this company.
Description of Work: Needed gas hot water tank replacement

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter I.
12/2017
5.0
plumbing
  + -1 more
They were very responsive - worked with our timing to fit in with a deck contractor. Work was well performed.
Description of Work: Small job relocating an existing exterior gas line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Melissa P.
10/2017
5.0
plumbing
  + -1 more
Great. They were very very fast - same day service, and got it done pretty quickly. I haven't seen the bill yet, so can't comment on that yet.
Description of Work: Piping redone between sink and wall

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Domenic & Mary E. F.
09/2017
5.0
plumbing
  + -1 more
He was able to locate the problem and fix it.
Description of Work: Clogged toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sri V.
09/2017
5.0
drain cleaning, small appliance repair
  + 0 more
They were ok. It was a good experience.
Description of Work: They took a look at our kitchen disposal and reset it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$135

Gregory B.
08/2017
5.0
plumbing
  + -1 more
Very punctual, clean and professional. Explained every step. Nothing extra just exactly what should be done.
Description of Work: Fixed toilet, replaced garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Joshua C.
08/2017
5.0
plumbing
  + -1 more
The work was excellent. They answer the phone, they show up, and they get the job done right.
Description of Work: During the past year, we have had Kirkland and Shaw run a new gas line for a kitchen stove, install a gas dryer, and repair a leaking pipe in our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel B.
07/2017
5.0
plumbing
  + -1 more
I called Monday morning and was able to arrange for a plumber to come out that same day. He discovered that the wax seal under the toilet had deteriorated and was leaking. He also replaced the hose and faucet that were leaking slightly as well. I haven't rated the cost because they haven't yet submitted a bill.
Description of Work: My toilet was leaking all over the bathroom floor

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LINCOLN G.
07/2017
5.0
plumbing
  + -1 more
I like their price, availability; both of which are very good, & punctuality. We've been customers with Kirkland & Shaw for about 20 years because of our satisfaction. They've never let us down.
Description of Work: There have been dozens of services over dozens of years so it's kinda tough to provide information on a specific service or a dollar figure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Valerie S.
06/2017
5.0
plumbing
  + -1 more
They were very prompt. They were very nice and the price wasn't bad. They answer the phone right away and were able to come out the next day. The staff was fine. The price was pretty good. In fact, they tried to fix the old faucet and that didn't work. We got another one and they put it in for $142.00.
Description of Work: They replaced a faucet in the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

Valerie S.
06/2017
5.0
plumbing
  + -1 more
It went fine for awhile, but now it's running again, so we will have to see what's going on. The cost was not much. They explained what was wrong and fixed it.
Description of Work: They fixed a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BILL K.
06/2017
5.0
plumbing
  + -1 more
I’ve done business with them before and I’ve had some problems, and they have been very prompt with coming out whenever I need them.
Description of Work: We had a toilet that didn’t work and they came out. I had some faucet problems and a toilet problem and they fixed that.
Rating CategoryRating out of 5
Yes, I recommend this pro

Irwan H.
06/2017
5.0
plumbing
  + -1 more
The works was completed in timely and excellent manner.
Description of Work: Install 2nd meter for irrigation at home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Riegenia P.
05/2017
5.0
home remodeling
  + -1 more
They did very good. I am going to have them install a new kitchen faucet in the future.
Description of Work: They installed a vanity in my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0

Yes, I recommend this pro

Mike R.
04/2017
5.0
plumbing
  + -1 more
They were careful enough not to replace multiple parts when diagnoses was not clear
Description of Work: Boiler was overheating, they helped diagnose

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joan C B.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
It took one visit to complete the service. The tech was fine and left area clean. They diagnosed the problem and fixed it well.
Description of Work: Repair furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis M.
03/2017
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
company did not arrive on first date, second date they were on time, but did not have the appropriate parts. This caused a third appointment which drove the price higher than expected
Description of Work: annual type clean out and service of gas heat burner

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0


Allison B.
03/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They're a really great company. We've used them for five years since we lived here. They're really professional. The owner is a really nice guy, his name is Steve Kirkland. He's really genuine and they would come out if it's really an emergency. The workers were nice guys, they were really polite and good workers. They're great and we're pleased we found them.
Description of Work: We were having trouble with our heating system. It hasn't been working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer K.
02/2017
5.0
plumbing
  + -1 more
Kirland & Shaw, Inc., installed a new kitchen faucet fixture last yea,r and then, later in the year, installed a new drop-in kitchen sink with that same faucet fixture, both of which I provided, installing and sealing beyond what previous plumbers had done or were able to do. The K&S plumber sealed and caulked all joining surfaces-- sink to counter top, faucet fixture to sink, sink hole cover to sink—with appropriate silicone or putty caulking. He was able to install and attach a new sink to a counter top that had some water damage in the area upon which the previous sink rim rested, whereas another plumber said I would need a new counter top. K&S saved me that expense and trouble. The K&S plumber skillfully trimmed attachment rails on sink's underside so that the sink could fit into the existing counter top cutout for it and patiently changed a sink hole cover that I initially wanted but then decided against in preference for another one. The K&S plumber's skills, demeanor, and experience were superior to those of previously hired plumbers.
Description of Work: Installation of new kitchen sink and faucet fixture, which I provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Contact information

5 Adams St, Burlington, MA 01803

http://www.kirklandandshaw.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
General Remodeling,
Electrical,
Sewer Cleaning,
Natural Gas Lines,
Appliance Repair - Small,
Handyman Services,
Ceramic Tile

FAQ

Kirkland and Shaw Plumbing & Heating Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Saturday: Closed

Kirkland and Shaw Plumbing & Heating Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Kirkland and Shaw Plumbing & Heating Inc offers free project estimates.
No, Kirkland and Shaw Plumbing & Heating Inc does not offer eco-friendly accreditations.
No, Kirkland and Shaw Plumbing & Heating Inc does not offer a senior discount.
Yes, Kirkland and Shaw Plumbing & Heating Inc offers emergency services.
No, Kirkland and Shaw Plumbing & Heating Inc does not offer warranties.
Kirkland and Shaw Plumbing & Heating Inc offers the following services: Residential & commercial - plumbing, heating, wet heat, gas fitting, remodeling, water heater, gas leak repair, steam heat, forced hot water hear, tub,toilet, lavatory, urinal,shower,boiler,consensing high efficiency boiler,radaint heat,clog,stoppage
Air conditioning & solar work.

Contact information

5 Adams St, Burlington, MA 01803

http://www.kirklandandshaw.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed