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John the Plumber

Plumbing, Natural Gas Lines, Kitchen and Bath Remodeling,

About us

$30 service call fee from estimates applied to work (if done.)

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, heating, garbage disposers, faucets, water heaters, toilets, general repairs video drain inspections, pipe defrosting, heating systems, gas work, home plumbing inspections.

Amenities

Senior Discount

$10.00

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.17 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
0%
2
14%
1
14%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.6
responsiveness
5.0
punctuality
4.6
Showing 1-7 of 7 reviews

Elayne G.
06/2020
5.0
plumbing, gas leak repair
  + 0 more
He was assessing the job.We had no knowledge of what to do next. This gentleman suggested we try another come to assist us with the damage made by the water. He went above & beyond to help us with the problem at hand. We are grateful to find such reliable,helpful people in business. We recommend anyone with plumbing problems give John the Plummer a call first. Thank you again to a great Co.
Description of Work: We had a problem with our main drain outside of our house. He arrived promptly and started job right away.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane C.
08/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: The quoted price on the phone jumped by $200 when they showed up to the service. Looking elsewhere to get the service taken care of.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from John the Plumber
After checking our database, there is no record of our company scheduling a service call with you at this (or any other) location. Perhaps you have us confused with another company? Also, we do not quote prices over the phone, with the exception of trip fees for after-hours calls. We are always available to discuss concerns with clients, and can be reached at (781) 272-3266. John

SUSAN S.
03/2006
5.0
home remodeling
  + -1 more
Very pleased - responded to our call quickly and came promptly. Priced several options for us before completing the job. Freely offered ideas about some other plumbing issues.
Description of Work: Placed tub and shower faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MARGARET G.
10/2005
5.0
plumbing
  + -1 more
JOHN THE PLUMBER INSTALLED THE NEW TOILET TWO OR THREE YEARS AGO. WHEN IT STARTED TO LEAK, I CALLED ANOTHER PLUMBER IN TOWN, WHO WASN'T ABLE TO COME FOR A DAY OR TWO. SO I CALLED JOHN THE PLUMBER (IN THE NEXT TOWN), WHO HAD ORIGINALLY INSTALLED THE TOILET. THEY CAME THE SAME DAY, FIXED THE TOILET, AND SHOCKED US BY NOT CHARGING US! APPARENTLY, THEIR INSTALLATION CAME WITH A LIFETIME GUARANTEE! WELL, WHAT A NICE SURPRISE. ALTHOUGH AS I RECALL THE ORIGINAL INSTALLATION WAS RELATIVELY EXPENSIVE, IT CERTAINLY PAID FOR ITSELF THIS TIME.
Description of Work: FIXED LEAKING TOILET. SURPRISED US BY INFORMING US THAT WE HAD A LIFETIME GUARANTEE ON THE ORIGINAL INSTALLATION!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NILS N.
08/2004
4.0
plumbing
  + -1 more
THEY HAVE ALWAYS RESPONDED QUICKLY, DONE EXCELLENT, CLEAN WORK, AND PROVIDED CLEAR UP FRONT PRICING. ON THE ONE OCCASION THEY COULDN'T DO A JOB AS QUICKLY AS I NEEDED, THEY PROVIDED ME WITH A REFERENCE TO A DIFFERENT COMPANY, WHICH I WAS VERY HAPPY WITH. THE ONE TIME I HAD ANY PROBLEM WITH THEM WAS WHEN THEY MISDIAGNOSED A PROBLEM WITH MY TANKLESS WATER HEATER. THEIR SOLUTION WAS TO REPLACE IT WITH A STAND ALONE HEATER. I CALLED IN A SECOND COMPANY FOR A SECOND OPINION, AND THEY WERE ABLE TO FIX THE CURRENT WATER HEATER IN AN HOUR, FOR LESS THAN $200. SUBSEQUENT POOR EXPERIENCES WITH THAT COMPANY LED ME BACK TO JOHN THE PLUMBER. I WOULD HIRE THEM FOR ANY JOB WHERE THE PROBLEM AND FIX IS OBVIOUS. FOR LARGER, MORE COMPLEX JOBS IT'S ALWAYS A GOOD IDEA TO GET MULTIPLE OPINIONS.
Description of Work: OVER THE PAST 7 YEARS I HAVE USED THIS COMPANY FOR MANY SMALL/MEDIUM JOBS FROM REPLACING FAUCETS, TO CLEARING DRAINS, TO FIXING A PARTICULARLY NASTY SEWER PROBLEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

David E.
04/2003
5.0
plumbing
  + -1 more
MY SON THINKS (BOB) THE PLUMBER LOOKS LIKE A MOVIE STAR! THEY WERE FAST, EFFICIENT, AND VERY NICE PEOPLE TO WORK WITH. WEVE USED THEM BEFORE AND WELL USE THEM AGAIN.
Description of Work: THEY DIAGNOSED A PROBLEM AND HELPED US GET SOMEONE OUT TO FIX THE PROBLEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

PAT D.
06/2002
2.0
plumbing
  + -1 more
HE CAME TO DIAGNOSE A PLUMBING PROBLEM. HE KNOCKED OUT PART OF THE WALL AND THEN INFORMED ME THAT I HAD A LEAKING PVC THAT NEEDED TO BE GLUED PROPERLY AND REFITTED TO CORRECT A DIRECTIONAL FLOW. HE CHARGED $273 TO POUND THROUGH MY CEILING AND SAY "THIS IS YOUR PROBLEM", AND THEN HE ESTIMATED $155 FOR A TEMPORARY FIX TO THE PROBLEM, AND THEN $1000-$1500 FOR A PERMANENT FIX. HE ALSO WOULDNT HAVE BEEN ABLE TO GET BACK TO ME UNTIL A WEEK LATER. I HAD NAZZARO PLUMBING COME TAKE A LOOK AT IT AND HE FIXED THE ENTIRE PROBLEM FOR ONLY $440! I FOUND THE PRICING OF "JOHN THE PLUMBER" TO BE EXORBITANT AND I EVEN WROTE THEM A LETTER ABOUT THE EXPERIENCE TO LET THEM KNOW THAT I WAS DISPLEASED.
Description of Work: CAME TO DIAGNOSE A PLUMBING PROBLEM FOR EMERGENCY PLUMBING WORK

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

$285

    Contact information

    101 Middlesex Tpke Ste 6, #410, Burlington, MA 01803

    johntheplumber.com

    Service hours

    Monday:
    8:00 AM - 4:00 AM
    Tuesday:
    8:00 AM - 4:00 AM
    Wednesday:
    8:00 AM - 4:00 AM
    Thursday:
    8:00 AM - 4:00 AM
    Friday:
    8:00 AM - 4:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Natural Gas Lines,
    Kitchen and Bath Remodeling,
    Water Heaters,
    Heating and Air Conditioning

    FAQ

    John the Plumber is currently rated 4.1 overall out of 5.

    Monday: 8:00 AM - 4:00 AM

    Tuesday: 8:00 AM - 4:00 AM

    Wednesday: 8:00 AM - 4:00 AM

    Thursday: 8:00 AM - 4:00 AM

    Friday: 8:00 AM - 4:00 AM

    John the Plumber accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, John the Plumber does not offer free project estimates.
    No, John the Plumber does not offer eco-friendly accreditations.
    No, John the Plumber does not offer a senior discount.
    Yes, John the Plumber offers emergency services.
    No, John the Plumber does not offer warranties.
    John the Plumber offers the following services: Plumbing, heating, garbage disposers, faucets, water heaters, toilets, general repairs video drain inspections, pipe defrosting, heating systems, gas work, home plumbing inspections.

    Contact information

    101 Middlesex Tpke Ste 6, #410, Burlington, MA 01803

    johntheplumber.com

    Service hours

    Monday:
    8:00 AM - 4:00 AM
    Tuesday:
    8:00 AM - 4:00 AM
    Wednesday:
    8:00 AM - 4:00 AM
    Thursday:
    8:00 AM - 4:00 AM
    Friday:
    8:00 AM - 4:00 AM