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Geek Squad - Best Buy

Computer Repair, Screen repair, TV Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
25%
1
25%


Rating CategoryRating out of 5
quality
3.5
value
3.2
professionalism
3.9
responsiveness
4.2
punctuality
4.6
Showing 1-4 of 4 reviews

Jane P.
08/2016
1.0
computer repair
  + -1 more
Terrible. They wanted to replace the hard drive and motherboard to the tune of $750 minimum. We talked to three different people and they all gave different answers. The common refrain was buy a service plan. It's two years old and has been well taken care of.
Description of Work: Wire from laptop tp screen was pinched or had pulled away because the screen sometimes flickered in certain positions.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0


Jane P.
08/2016
2.0
screen repair
  + -1 more
They said the entire computer insides had to be replaced for a screen issue costing$1000. Fixed for $150 at another independent shop.
Description of Work: Laptop screen analysis

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0


mary A.
01/2013
5.0
computer repair
  + -1 more
Greeted upon entering store. Employee approached us and offered help as we looked a product selections. Discussed with employee are needs, and what products met our needs. Employee was knowledgeable concerning the different options available. Based on what we our needs and wants were the employee made his recommendations and gave the reasons why. Check out clerk was friendly, and she handled our transaction quickly and correctly.
Description of Work: Advice for purchase of computer modem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sharon K.
06/2012
5.0
computer repair
  + -1 more
I bought the laptop from them. It was under warranty and they restored it right away. Best buy was doing okay as far as sticking to their warranties and restoring my computer. They seemed to honor their warranties well. They are courteous and helpful. My wife nor I have not tried what they officially claimed which is if we buy an item and if we find another lower priced, they'll match it. We did buy a GPS from them. It happens to be convenient and so far we've had good experience with them. We go shop there for our electronic needs and we also compare it to stuff we can get online.
Description of Work: Best Buy restored my laptop as the antivirus program had destroyed the operating system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    84 Middlesex Turnpike, Burlington, MA 01803

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Screen repair,
    TV Sales,
    Warranty Companies - Non-Home,
    Computer Sales,
    Appliance Sales and Installation,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 3.8 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    84 Middlesex Turnpike, Burlington, MA 01803

    www.geeksquad.com/repair