About us
Business highlights
49 years of trusted experience
Family Owned & Operated
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Photos of past projects
Reviews
4.8113 Reviews
Filter reviews by category
Showing 76-100 of 113 reviewsNANCY L.
10/2007
carpet installation, flooring contractor
 + 0 moreI made several visits to B&D's showroom to be certain of the carpet choice. It's a room with a lot of traffic from a large Golden Retriever going in and out many times a day. Each time the salesmen were very helpful and generous with their time. After I made my choice they came right on time to measure for the installation. Within a week a time for installation was arranged. The installers removed the old carpet and pad, installed the new pad and brought in the new carpet. Unfortunately it arrived from the factory 4 inches short! Nothing could be done other than to place a rush order for the replacement, cover the tacks with padding, replace some furniture so we could use the room and then wait. That was Thursday and on Monday Bob called to report the new carpet was in and could be installed the next morning. This was done quickly and neatly. I wasn't charged for any furniture moving and was able to apply the $50 coupon from Angie's List. All in all, a good experience!
Description of Work: We had old carpet and padding removed and new carpet installed in our family room.
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Yes, I recommend this pro
$900
Alvin P.
10/2007
moving companies, carpet installation, flooring contractor
 + 1 moreA representative came on time to estimate cost of wall-to-wall carpet removal with stripping, padding and tacks, plus other loose rugs. He called next day with an estimate of $375, which seemed reasonable to me, so I set up an appointment for the following week from 1-3 pm. They called at 3 to explain they'd be an hour late, which I appreciated. They came at bit past the hour. The work was done quickly with a 3-man crew, and they cleaned up quite well and also helped move a hutch and drawers which were too heavy for me. The final cost was the estimate of $375.
Description of Work: Wall-to-wall carpet and other carpet removal, padding, stripping, tacks, heavy furniture moving/replacing.
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Yes, I recommend this pro
$375
TERRI C.
09/2007
carpet installation, flooring contractor
 + 0 moreI would recommend this company and definitely plan to use their services again. Their workers were very professional and efficient and both of the rooms they carpeted look very nice. It was wonderful to find a company that charged a fair price and did not mind coming into Boston.
Description of Work: They tore up the old carpet and replaced carpeting in two rooms within my 1375-square-foot home. I also purchased the new carpet from them.
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Yes, I recommend this pro
$2,500
Paul S.
09/2007
carpet installation, flooring contractor
 + 0 moreAlthough B&D does not do this type of work, they referred me to one of their installers who did the job on his own. He showed up as scheduled to do an estimate and ended up performing the work on the spot. Very, very happy with the quality and the timeliness of the work. ($150.00)
Description of Work: Needed carpeting that was removed from one large room, cut down and reinstalled in a small room in the finished basement.
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Yes, I recommend this pro
Susan H.
06/2007
carpet installation
 + -1 moreI received a quick reply to my initial inquiry, a knowledgeable company representative came at a time of my convenience, and was able to answer all questions and perform the recommended work in a very timely manner. We were very pleased.
Description of Work: Response was very prompt to my initial phone call, the advice was accurate, work was timely and extremely well done. Installer was knowledgeable, flexible and we're very pleased with a repair that was tricky to do.
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Yes, I recommend this pro
$1,500
WILLIAM G.
03/2007
carpet installation, flooring contractor
 + 0 moreFound carpet we wanted that they did not stock which competitor did sell. Obtained carpet in 3 days and wanted to install in less than 1 week, competitor said 5 weeks to install Honored Angie's List discount. Excellent removal and installation
Description of Work: Removed old carpet, installed new carpet.
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Yes, I recommend this pro
$3,600
MARIAN K.
11/2006
carpet installation, flooring contractor
 + 0 moreI had been trying for weeks to get carpet installed in our new basement, but to no avail. I finally checked Angie's List and called B&D House of Carpets on Thursday and spoke to the owner, Bob. He was professional, personable, and I knew instantly that it was worth the drive to Burlington. I drove out Friday morning and met with Joel and was able to get in and out in a relatively quick amount of time. They ordered the carpet and installed it on Tuesday -- only 4 days after I went into the store. Absolutely fantastic service and I will not go anywhere else for my flooring needs. They also honored the 10% Angie's discount mentioned here when I printed out the page.
Description of Work: Carpeting installed in our newly remodeled basement.($1000.00)
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Yes, I recommend this pro
JEFFREY G.
10/2006
carpet installation, flooring contractor
 + 0 moreWe met Joel Shapiro at the B&D House of Carpets showroom. Joel helped us select a Shaw couture carpet with Stainmaster nylon fiber and a Stainmaster carpet cushion. We are very happy with the carpet. Joel seemed a bit reluctant to apply the 10% discount offered to Angie's list members. He insisted that we print the discount information provided by the Angie's list web site, then applied the discount only to the price of the carpet, excluding the price of the cushion and labor.
Description of Work: B & D House of Carpets replaced the carpet in our family room.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$3,500
JENNY M.
10/2006
carpet installation, flooring contractor
 + 0 moreI went to B&D on a Saturday and had a great experience with Dot who spent a long time explaining all the various types and grades of carpet. I had a lot of questions and was able to take home four large samples that day. I was then able to order by phone, have the room measured and have the carpet delivered and installed in less than three weeks. The installation went very smoothly, except for a small mark they left on the wall. It was a difficult install however because it was on the third floor and the room itself had a lot of angles in it. I had to pay an extra for labor though because the total did not meet the minimum requirement for free labor included. I would use this company again because of the wonderful personalized service, a very family operation.
Description of Work: Installed new wall to wall carpet in a bedroom.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1,040
LISA S.
05/2006
carpet installation, flooring contractor
 + 0 moreRandy came with 2 men and knew exactly what to do. He had to be careful since there are 4 registers in the room. Carpet was flat and edges re-trimmed in 25 minutes. He even negotiated with the owner to reduce my charge since it was only a minor job. He saved me approx $250 over the quoted rate.
Description of Work: Carpet in great room needed to be stretched to remove uneveness and waves.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$150
Joanne C.
03/2006
carpet installation, flooring contractor
 + 0 moreSalesman was most courteous and helpful, but left us alone to browse until we were ready to buy. Installers were fast, efficient and did a great job. Installation occurred on time.
Description of Work: Installation of carpet in a 11 X 17'' bedroom.
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Yes, I recommend this pro
$1,300
PHILLIP L.
03/2006
flooring contractor
 + -1 moreThey started the job on the agreed to date. The installer was very professional. The installation was adequate, other than the subfloor leveling with was poor. We were not given a chance to comment on the leveling of the floor before the finish surface was installed. Repeated attempts to contact B & D finally resulted in them shrugging off the job saying they did the best they could.
Description of Work: Took up old linoleum flooring in hallway and replaced with sheet vinyl. Flooring was installed on top of concrete slab. One area of hallway has noticeable dip that B & D stated they would "level off as best they could." They made minimal or no attempt to level the floor subsurface in this area.
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$3,500
BRIAN P.
02/2006
carpet installation, flooring contractor
 + 0 moreWe selected B & D based on the 19 reports listed here on Angie's List. After reading the previous accounts, it was as if we already knew Joel (and his cats) for years! Joel took the time to educate us on carpet types, pad types and options. He spent the time to listen to what we wanted, often providing key insights into understanding the carpet selection and installation process. He eagerly offered samples (we left with about 6) to try, and we could drop them back in a week. We found the carpet & color that we liked and knew the pad we wanted (given our pets), so we returned to arrange for a measuring of the living room and a quote. We wanted to have someone come on a weekend, which isn't typically done, however Joel said Dick (the VP) would come before going to work to make the measurements himself! The crew arrived within a half hour of the promised time (between 8 & 9 AM). They moved the furniture we contracted for and an extra piece as well. Both were efficient.
Description of Work: We had our living room, 15' by 22' carpeted with Dupont Stainmaster XtraLife Tactesse continuous filament Nylon by Shaw. We choose the Stainmaster pad with a barrier to prevent pet accidents from penetrating into the pad. Getting samples of carpet was easy and I felt that the customer service was A+. We told Joel when we came into the store, that my wife and I had found them well recommended on Angie's List. He knew of the List and commented to some nearby colleagues that more customers had arrived from references made on the List. Once we had a quote on the work, we wanted to schedule the installation about a month from the time we placed our order. This was so we could still get the sale price and have a month to pay for Christmas, before adding the cost of the carpet. All of which was no problem with Joel. I am grateful to the List Members to providing such useful information. My wife and I were SO impressed with B & D, we didn't go looking for another vendor at all.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$3,250
JOSH O.
10/2005
carpet installation, flooring contractor
 + 0 moreEXCELLENT SERVICE, TIMING AND SKILLS. I WAS VERY IMPRESSED. THEY WERE COURTEOUS WHEN WE WENT TO THE STORE, DIDN'T TRY TO SELL US SOMETHING MORE EXPENSIVE THAN WE NEEDED, VERY HELPFUL. IN AND OUT OF THE STORE IN 20 MIN. THEY CAME OUT WITHIN A WEEK, ON TIME, INSTALLED A BEAUTIFUL CARPET IN ABOUT AN HOUR, CLEANED UP, TOOK THE OLD CARPET AND LEFT. I'D RECOMMEND THEM TO ANYONE AND USE THEM AGAIN IN THE FUTURE.
Description of Work: TORE OUT OLD CARPET AND INSTALLED NEW CARPET AND PAD IN NURSERY.
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Yes, I recommend this pro
$401
BRUCE K.
09/2005
carpet installation, flooring contractor
 + 0 moreWE USED B & D BECAUSE ALL OF THE ANGIE'S LIST COMMENTS ABOUT THEM WERE GREAT. WE HAD SOME PROBLEMS IN COMMUNICATION THAT WERE CAUSED BY JOEL FAILING TO WRITE UP THE ORDER PROPERLY AND GIVE US A COPY. ORIGINALLY WE ORDERED TWO DIFFERENT CARPETS, BUT THEN CHANGED OUR MINDS AND WANTED ONLY ONE STYLE. I FORGOT ABOUT THE CHANGE AND THE SECOND STYLE WAS CUT AND READY TO LAY SO I DECIDED TO ACCEPT THE WRONG CARPET AS IT WAS NOT IMPORTANT ENOUGH TO MAKE THEM TAKE IT BACK. WE HAD A MINOR PROBLEM WITH THE FLOOR, BUT THAT WAS NOT THEIR FAULT. IT COST A LITTLE EXTRA AS THEY HAD TO THEN PUT DOWN A SUB-FLOOR. ONE OTHER PROBLEM WAS THERE WAS A MISUNDERSTANDING ABOUT MOVING ALL THE FURNITURE, BUT THEY RESOLVED THAT RIGHT AWAY TO OUR SATISFACTION. THERE WERE TWO SETS OF INSTALLERS, ONE FOR THE FLOOR AND 3 FOR THE CARPET. THEY ALL DID A GREAT JOB AND WERE A PLEASURE TO HAVE IN THE HOUSE. EVEN WITH THE PROBLEMS WE HAD, I WOULD USE THEM AGAIN.
Description of Work: LAID 135 YARDS OF CARPET AND PAD IN TWO ROOMS. ALSO, INSTALLED A FLOOR OF RESID TILES (LOOK LIKE REAL TILES).
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$8,000
MUKESH H.
08/2005
carpet installation, flooring contractor
 + 0 moreINSTALLED CARPET IN BASEMENT. PERSON DOING THE MEASUREMENT DID NOT MENTION ABOUT POTENTIAL PROBLEM WITH CABINET DOORS DUE TO CARPET HEIGHT. INSTALLER ALSO DID NOT COMMENT BEFORE DOING SO.
Description of Work: INSTALLED CARPET IN BASEMENT.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$4,000
STEPHEN E.
06/2005
carpet installation, flooring contractor
 + 0 more1. JOEL, OUR SALESPERSON, WAS A REAL GENTLEMAN. CAME ON TIME, HONORED THE ANGIE'S LIST COUPON WITHOUT QUESTION, AND WAS ABLE TO ACCOMMODATE OUR TIME SCHEDULE. 2. UNFORTUNATELY, WE HAD A PROBLEM WITH THE INSTALLATION. IT SEEMS THAT WE SHOULD HAVE HAD OUR HEAT INSTALLED BEFORE THE CARPET, BUT JOEL HAD TOLD US TO GET THE CARPET IN FIRST, AND INSTALL THE HEAT AFTER THE CARPET WAS INSTALLED. BOTTOM LINE - THE CARPET WARPED THE DAY AFTER INSTALLATION BECAUSE THE ROOM WASN'T WARM ENOUGH. 3. I CALLED JOEL, WHO AGREED TO FIX THE PROBLEM. HE SUGGESTED WAITING A MONTH OR SO TO ALLOW FOR THE CARPET TO SHOW ALL ITS FLAWS FIRST. 4. A MONTH LATER, WE SCHEDULED THE REPAIR. TWO HOURS OF WORK LATER, OUR CARPET LOOKS GREAT! IT'S A RARE COMPANY THAT KEEPS ITS WORD AND FIXES A PROBLEM RIGHT!
Description of Work: INSTALLATION OF CARPET IN BASEMENT.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1,900
DONALD E.
06/2005
carpet installation, flooring contractor
 + 0 moreWHEN MY MEASUREMENTS WERE A LITTLE DIFFERENT FROM HIS, HE EXPLAINED HOW THE CALCULATIONS FOR EACH ROOM WERE DETERMINED. I LEARNED A LOT ABOUT CARPETING AND INSTALLATION FROM HIM. THE ONLY PROBLEM I HAD AROSE FROM THE INSTALLERS FINDING A FOAM LAYER, GLUED TO THE FLOOR, UNDER THE CARPET PADDING. AS A RESULT, THEY HAD TO USE THE ORIGINAL PAD RATHER THAN A NEW ONE. HE DEDUCTED THE COST OF THE PAD FROM THE ORIGINAL ESTIMATE. HE ALSO GAVE A COUPON DISCOUNT. WE WERE VERY PLEASED WITH THE RESULT. AFTER THE CARPET WAS INSTALLED, HE EXPLAINED WARRANTIES AND HOW TO CARE FOR THE CARPET.
Description of Work: CARPETED 4 ROOMS, A HALLWAY, AND CLOSETS. JOEL SHAPIRO SPENT 3/4 OF AN HOUR SHOWING ME THE DIFFERENT TYPES OF CARPET. HE EXPLAINED WHICH ONES WORKED BEST IN DIFFERENT SITUATIONS, AND WHEN I ASKED, RECOMMENDED A MIDDLE PRICED CARPET, FOR MY CONDO.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$3,128
Mary K.
04/2005
carpet installation, flooring contractor
 + 0 moreTHE PEOPLE WERE VERY NICE AND HELPFUL, AND CAME OUT TO DO MEASUREMENTS, AND GIVE AN ESTIMATE WHEN ASKED. HOWEVER, THE PRICE WAS HIGHER THAN ANOTHER ESTIMATE WE GOT FOR THE SAME RUG. THEY ALSO SAID WE NEEDED TO DO SOME WORK ON THE STAIRS AND MOLDING THAT THE OTHER COMPANY DID AS PART OF THE INSTALLATION.
Description of Work: CARPET THE BASEMENT.
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$2,000
KAREN E.
04/2005
carpet installation
 + -1 moreBEAUTIFUL INSTALLATION, ESPECIALLY OF CURVED STAIRCASE; ALSO DID ''HOLLYWOOD'' STYLE INSTALLATION OF STAIR RUNNERS TO KEEP CARPET TIGHT TO THE STAIR TREADS - PROMPT, PUNCTUAL AND SERVICE ORIENTED.
Description of Work: INSTALLED RUNNERS UP FOUR FLIGHTS OF STAIRS
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$4,915
MATTHEW G.
12/2004
carpet installation, flooring contractor
 + 0 moreJOEL HELPED US PICK OUT THE RIGHT CARPET FOR US FROM THE THOUSANDS OF CHOICES THEY HAVE. HE SHOWED US THE DIFFERENT STYLES AND EXPLAINED THEIR BENEFITS. HE DIDN'T TRY TO STEER US TO THE HIGHER-PRICED STYLES, WHICH I APPRECIATED. WE NEEDED THE CARPET QUICKLY AND THEY WERE VERY ACCOMMODATING, GUARANTEEING THAT IT WOULD BE INSTALLED BEFORE THE HOLIDAYS. WHEN I HAD QUESTIONS ABOUT THE ESTIMATE THEY EXPLAINED EVERYTHING CLEARLY. THE INSTALLERS WERE ON TIME, NEAT, AND FRIENDLY. THEY DID THE JOB QUICKLY AND IT LOOKS GREAT.
Description of Work: INSTALLED WALL-TO-WALL CARPET IN FAMILY ROOM.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1,300
JANE A.
11/2004
carpet installation, flooring contractor
 + 0 moreI FOUND THEM COURTEOUS, THOUGH ONE SALES PERSON WAS KIND OF ANNOYING. THEY SEEMED TO BE CUSTOMER FOCUSED, ALLOWING SAMPLES OUT OF THE STORE, FOR EXAMPLE. SEEMED TO HAVE A DECENT IF NOT OVERWHELMING SELECTION. I WAS PLEASED THEY WERE VERY RESPECTFUL OF ANGIE'S LIST AND DID NOT HESITATE TO DELIVER THE EXPECTED DISCOUNT.
Description of Work: CARPETING.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
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Yes, I recommend this pro
CORNELIA D.
07/2004
carpet installation, flooring contractor
 + 0 moreSHOWROOM HAS ENORMOUS SAMPLES OF RUGS, LINOLEUM AND WOOD LAMINATE FLOORS. SERVICE WAS FRIENDLY & WE WERE NOT PRESSURED. RUGS WERE INSTALLED WITHIN 3 WEEKS AND THEY ACCEPTED ANGIE'S LIST COUPON GRACIOUSLY.
Description of Work: CARPETS MEASURED & INSTALLED BY COMPANY IN TWO ROOMS. THE OLD RUGS WERE REMOVED, FLOOR WAS VACUUMED, NEW CARPET INSTALLED, AND THEY WERE VERY PROFESSIONAL. ONE FLOOR TO FLOOR, ONE BOUND, PADS FOR 2 ROOMS. MOVED FURNITURE OUT AND IN.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$1,559
AMARNATH A.
07/2004
carpet installation, flooring contractor
 + 0 moreGREAT EXPERIENCE. WE WILL GO BACK TO THEM IN A HEARTBEAT. OUR COUNTRY NEEDS MORE FAMILY BUSINESSES LIKE THIS THAT KNOW WHAT THEY ARE DOING.
Description of Work: THEY REPLACED THE CARPET IN OUR ENTIRE HOUSE. THEY DID A VERY PROFESSIONAL JOB VERY COMPETITIVE PRICES, AND A VERY KNOWLEDGEABLE SALES PERSON (JOE). HE LISTENED TO OUR NEEDS AND THEN STARTED OFF SHOWING MID-RANGE CARPET AND THEN SUGGESTED THAT BASED ON WHETHER WE WANTED TO GO UP OR DOWN IN PRICE HE COULD SUGGEST APPROPRIATE CARPET. HE DID IT VERY PROFESSIONALLY AND WITHOUT MAKING US FEEL THAT WE WERE DOWNGRADING WHEN WE ASKED ABOUT A LOWER PRICED CARPET. WE LOVED JOE, HE WAS THE REASON WE GAVE THEM THE BUSINESS. THERE WAS A SLIGHT ERROR IN CALCULATIONS DURING THE ESTIMATE AND EVEN AFTER THE FULL PAYMENT WAS COMPLETE, A REFUND WAS GIVEN INSTANTLY. JUST A GREAT EXPERIENCE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$6,000
ALISON R.
03/2004
carpet installation, flooring contractor
 + 0 moreDICK LANDINI, THE SALESMAN WHO CAME TO MY HOUSE, WAS VERY HELPFUL IN GUIDING ME TOWARD A SUITABLE CARPETING FOR MY SITUATION. THE INSTALLATION CREW WAS POLITE AND EFFICIENT. WE ARE VERY PLEASED WITH THE RESULT.
Description of Work: INSTALLED WALL TO WALL CARPETING IN BASEMENT FAMILY ROOM.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1,500
Contact information
217 Middlesex Turnpike Ext, Burlington, MA 01803
http://www.banddcarpets.comService hours
Sunday:
ClosedMonday:
9:00 AM - 4:00 AMTuesday:
9:00 AM - 4:00 PMWednesday:
9:00 PM - 4:00 PMThursday:
9:00 AM - 4:00 PMFriday:
9:00 AM - 4:00 PMSaturday:
ClosedLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Carpet Cleaning,
Moving Companies,
Concrete Pouring and Repair
FAQ
B & D House of Carpets and flooring is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 4:00 AM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 PM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
B & D House of Carpets and flooring accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, B & D House of Carpets and flooring offers free project estimates.
Yes, B & D House of Carpets and flooring offers eco-friendly accreditations.
No, B & D House of Carpets and flooring does not offer a senior discount.
No, B & D House of Carpets and flooring does not offer emergency services.
Yes, B & D House of Carpets and flooring offers warranties.
B & D House of Carpets and flooring offers the following services: Flooring sales & installation - carpet, hardwood, ceramic tile, vinyl & laminate.
Carpet cleaning & relaying & re-cutting carpeting.
Contact information
217 Middlesex Turnpike Ext, Burlington, MA 01803
http://www.banddcarpets.comService hours
Sunday:
ClosedMonday:
9:00 AM - 4:00 AMTuesday:
9:00 AM - 4:00 PMWednesday:
9:00 PM - 4:00 PMThursday:
9:00 AM - 4:00 PMFriday:
9:00 AM - 4:00 PMSaturday:
Closed