B & D House of Carpets and flooring

Everything went very well. We contacted them for a quote. The owner came by with samples and to take measurements. We had a quote next day, but also took the time to get quotes from some other vendors. B&D was not the least expensive, but worked with us on price. We decided to go with them based on the quality of the hardwood they offered, the owners we dealt with were great and they had positive Angie's list reviews. They delivered the hardwood three days before the install, so it could acclimate to the house environment (some companies don't do this). Two installers showed up on time in the morning and had both floors done by noon. The finished result looks great. Nice tight cuts and finishes. We will be going back to them for carpeting another room. There was an mistake on the final bill regarding the taxes, but a quick call and they sent a corrected bill. Would definitely recommend using them.

Based on Angie's List rating, we went to the store to discuss the options. The owner was very helpful in guiding us to the right choice of carpet type, texture and color. He recommended that for attic and steps we may not want to spend too much money, so he gave us the option of using remnants that would out great! They owner was prompt in coming out to make measurements, give us a quote, and schedule the job once we decided to go with B&D. Glad to have worked with B & D and will definitely hire them again for future carpet needs.

The guys at the showroom were helpful in helping me find a remnant that met my needs so as to keep the price as low as possible. The man who did the installation was extremely good, experienced, and professional. I was particularly pleased with his work. Also, he arrived on-time and was friendly. I would use this company again.

Overall, if we didn't find another carpet that we liked better (that they didn't carry) we would have gone with B&D. And we will definitely return to get custom area rugs that they do.

We did not end up buying a carpet, but that's because we wanted a hot pink carpet and there were no remnants in that color. The price for cutting and binding a new piece of the rug was more than we wanted to spend at the time. We got estimates from two carpet stores and they were the same, so we know the price was fair. The people at B & D were very helpful and professional and even held a different color carpet remnant for us so we could take time to decide if we wanted it. I would go back for other carpet work.

I shopped at 3-4 carpet salesrooms and chose B&D because of their selection of carpet and pricing. The sales staff sent home carpet samples, which I returned, and I was subsequently able to make the actual purchase via telephone. Installers arrived as scheduled, removed the old rug, and installed the new with no muss/no fuss. The new rug looks fine a year later, with no wrinkles or loose edges.

B&D saved the day! We just purchased our house this summer and hired a different flooring company to install Forbo Marmoleum sheet in our kitchen. The job was completely botched...from bad advice and recommendations to poor installation techniques. We received a full refund and decided to start from scratch with a new company. We loved the aesthetic of the product, but most importantly that it was an environmentally friendly choice, so we went out looking for other vendors. This is where B&D comes in. My wife and I visited B&D to look at samples. We were approached by Bob Sr, the owner of the company. We told him the blow by blow of our previous experience and asked his advice on ways to remedy the problem. He gave us great suggestions and insisted on coming out to our home to assess the previous companies job and to figure out how we might move forward. Upon viewing the previous job, he suggested that we would be able to move forward with Marmoleum Click Tile. They were going to nail down the poorly installed floor and then float the new system over the top. My wife and I designed our own pattern and sent the template to Bob to match to his measurements and he ordered the tile. The installation team inspected the floor and ripped up a few corners to reveal that there were actually three levels of flooring down. The original, some vinyl, and then the Marmoleum sheet we recently installed. They were dedicated to doing the best job possible and took the time to rip up both the Marmoleum and the vinyl in its entirety, Then they leveled off the surface and installed the Marmoleum tiles. They ran out of time due to all the prep work, but were able to complete the job shortly after. Shawn the installer was fantastic and he even returned on the Saturday before Christmas to finish off the job. Hugely appreciated since we are hosting for the holidays. The floor looks amazing and exceeded our expectations. I strongly recommend B&D for any job, but particularly for Forbo installation. You can't cut corners with it and they didn't. They took the time to do the job right and it shows. We are very satisfied customers.

Very fair price, good quality work all around.

All within 24 hours I called for an estimate, they came out, made great suggestions, and got me my estimate. They were great!

The floor was done in a superb and very carefully done way. Somebody else had installed it and it was absolutely horrible, so they took the old one out. B& D contractor put concrete on the vinyl floor so that we could use real chairs on it. One is a drafting stool that is high for counter and the other one is like a one that is high at a desk but we use them both in the kitchen to make it easier for my husband and me to prepare things in order to sit down and find things in the back of the refrigerator and stuff like that. The floor was installed very carefully whelmed all the places that go in and out of the woodwork and stuff like that. So I was very pleased with them. They were also very helpful if I wanted to choose something because I have used them for number of years for little things but this was the time that I have used them for a big job.

Measurement, ordering, and installation went smoothly. No complaints. Looked good when it was done

They did a wonderful job. I had the same carpet in the rooms and different kind on the stairs. We purchased the flooring and had it installed by them. No sub contractors.

The saleslady was initially helpful and tracked down a flooring pattern we had used in a previous house, which was no longer made. So we decided to go with some carpeting. The man who came to measure was incredibly rude to my wife and only became marginally helpful when it became clear we were getting really angry. He was clearly annoyed with what we wanted. Because we didn't want to waste any more time on this, we ordered the carpet for the room. There was no installation, since we were using the carpet as a rug. They charged us $150 to drop it off and unroll it. We went elsewhere for the rest of our carpeting needs and gave their competitor over $3,000 in business. When we build the addition, we won't be calling B&D.

Another excellant job by B&D. The installer arrived on time. I had to leave the house at 5 so he cut his day short and came back the next day to finish. This made things much easier for me. He arrived on time the next day as well. He stayed and instructed me on the right kind of cleaner to use to keep the floor new as long as possible. Went into details about cleaning the floor; what to use and what not to use. Cleaned up my sink, swept the floor when he was done. He left my kitchen cleaner than he found it. Flooring is beautiful and perfectly installed

I called and requested someone come and do an estimate. They promptly arranged for an estimate and it was completed. We arranged for a time for the work to be completed. It was completed to my full satisfaction (a carpet was removed from the stairs and hallway and and a new carpet was installed.)

We were greeted warmly and asked some questions to help guide us in the right direction. It did not take long before he pulling out the perfect carpet for what we were looking for. Carpet was ordered, came in right on time and installed when promised. We are so very pleased. Thank you!

From sales to installation, it was a good experience. They gave me a schedule and kept to it. Even the telephone contacts were positive.

Very helpful in store, very knowledgeable about what would and would not work for our needs. Estimator was very experienced and helpful. Installer came twice and did a nice job.

We had water damage from a sump pump failure in our finished basement. I went to the BD showroom and looked at some carpet. The salesman suggested a remnant which was a good deal since the overall space was small. The owner came and did an estimate the next day. They were able to install the carpeting on the day we needed them to a few days later. The crew arrived promptly on the appointed day and installed the carpet quickly. Very positive experience. Family owned local business. Everyone I dealt with was very nice and professional.

Two installers were expected on the first day, Monday, but only one showed up on time. He apologized and said that shouldn't slow him down. We had moved the range the night before to the next room and rolled the refrigerator away from the wall to a location across the room. We had planned to move it to the next room but that would have required removing both doors from the refrigerator. As it turned out, the installer just moved the refrigerator to accommodate his needs. Before beginning the tear up he covered everything with plastic sheeting including the doorways. The tear up and cleanup took half a day. There was little or no dust when the plastic sheets were removed. After lunch the installer told us he didn't have the right staples to install the flooring. I asked why not go to Home Depot? He said no and promised to return first thing on the next day, Tuesday with a helper. The installer and his helper arrived about 7AM the next day and worked quickly installing the new flooring which took about 4 hours. Things went well and the flooring looks wonderful. They moved the refrigerator back in place using plywood and cardboard strips to not scratch the floor and moved the range in front of the opening on a piece of plywood awaiting reconnection of the gas line after they left. The installer carefully wiped the entire floor with a spray cleaner before leaving. The installers were pleasant and professional and did a great job. The reason for the B overall experience is that they should have come prepared with everything they needed and two men should have been there the first day.

Very good experience. ?Very professional, and timely. ?The job was done very well, and the quality was excellent.

Local family business. No subcontracting. Very knowledgeable. Competitive prices (you get what you pay for). Outstanding customer service, including, but not limited to, you know exactly with whom you will be working (unlike with big box stores). Flexible on dates and special requests.

A leaking toilet caused recently installed vinyl tile come up. (vinyl tile was installed by someone other than B & D.)Steve was able to replace the damaged section so that the repairs are not visible. He did a great job.I purchased flooring for bathroom and kitchen from B & D and they installed it all in one day. Again, Steve did a great job. Steve is a real pro and knows what he's doing with vinyl flooringBob Jr. at the store was really helpful. We had a good experience with B & D and will use them again.

I know them very well. The job they did was very good and I thought it was excellent. The price was roughly $1500. I will use their services again in the future.

A good experience both with in-store help and installation. B & D had a wide selection and offered a better product than a seemingly similar one at Home Depot for less money. It turned out that what we got from B & D was a better quality of product without the hidden costs of Home Depot for installation, fees, etc. They steered us toward a less expensive product choice when they understood out needs.