B & D House of Carpets Inc is a family business that has been servicing most of the entire Mass. area for over 45 years! We offer quality products and honest, dependable craftsmanship. You will always find B & D House of Carpets Inc prompt and courteous. Saturdays we are open by appointment only in the mornings. Additional email - debbie@banddcarpets.com.
Description of Work: Quote for hardwood floor in master bedroom. B&D has done exceptional work for us over the past 15 years installing hardwood floors and tile in bathroom floors. They do high quality work and stand behind it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,900
Martha D.
06/2014
5.0
carpet installation, flooring contractor
 + 0 more
Everything was fine.
Description of Work: New carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Terri S.
11/2011
5.0
carpet installation, flooring contractor
 + 0 more
See above for details.
Description of Work: We purchased carpeting for our basement (approx 1300 sq ft) and basement stairs (stair runner and landing runner) from B&D, and they installed it for us. What a pleasant, professional transaction this was! Everything was done perfectly -- from initial estimate all the way through to the installation. These guys are great! The quality of the carpet and padding are excellent. The installation was perfect. And we know that if we should ever have a problem (which we doubt we will) , B&D will be there for us. Before we called B&D, we shopped at another carpet store in the area. It was tough to get an estimate from them. They made it seem that they weren't interested in our business. On the other hand, B&D came out immediately to do the measuring and estimate and then followed up on every detail after that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,400
TOM D.
06/2009
3.0
flooring contractor, hardwood floor
 + 0 more
We chose another installer.
Description of Work: Bill came out to put in a bid on bamboo flooring. It seemed he knew much, and his company seemed very good. The reason we went with one of our other bids (we did 3 bids), was this company bid at $5306.00, and the other two bid $1600 and $2600 less (for the exact same product)! this is quite a substantial difference. while they may be good, that's a lot to pay extra. We went with the cheapest of the 3 bids, and that installer did an exceptional job.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from B & D House of Carpets and flooring
Customer is right about quote, but left out that our quote included repair work to his sub-floor and installing a completely new plywood sub-floor as per manufactures instructions. It is not recommended to go over wide board sub-floors, only time will tell if this floor will stay together, we should not be rated on a job we did not do. Thank-you, B and D House of Carpets Inc.
CHARLOTTE C.
12/2007
5.0
carpet installation, flooring contractor
 + 0 more
They were great!
Description of Work: They installed carpeting in the downstairs living room and small dining room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
CHRISTOPHER H.
06/2004
4.0
carpet cleaners
 + -1 more
unknown
Description of Work: CLEANED OUR CARPETS.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
CONNIE L.
10/2003
5.0
carpet installation, flooring contractor
 + 0 more
HAD TO GO ABOVE AND BEYOND TO 'FIX' SOME DISCREPANCIES BETWEEN OLD CARPET THAT WAS THICKER AND NEW THINNER CARPET THAT WAS MEETING TILED AREA. I HAPPENED TO HAVE HAD A LEAD WORKER WHO LOVES SOUTHERN ACCENTS, SO WHEN I COMPLAINED THAT HE WAS LATE, HE LAUGHED. I THINK THEY DO A GOOD JOB. I THINK IT'S A HARD JOB AND THE WORKERS WEAR OUT EARLY. I DO HAVE WHAT MIGHT BECOME AN ISSUE LATER, BUT I'M SURE THEY WILL CORRECT IT. THEY WERE GOOD, NOT GREAT WITH FOLLOW-UP WHICH IS A NEW ENGLAND THING, I THINK. 15 YEARS AGO, I DON'T THINK CUSTOMER SERVICE WAS IN NEW ENGLAND'S VOCABULARY. IT IS NOW AND MANY OF THE ONE'S WHO DIDN'T BELIEVE IT AREN'T IN BUSINESS ANYMORE. MY TOTAL EXPERIENCE WITH THIS COMPANY WAS JUST OK, BUT NOTHING THAT STANDS OUT AS GREAT CUSTOMER SERVICE!
Description of Work: ENTIRE HOUSE, LESS TILE FLOORS, RE-CARPETED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,100
SHERDENA C.
01/2003
5.0
carpet installation, flooring contractor
 + 0 more
THEY WERE EXTREMELY NICE. THEIR CARPET INSTALLER AND HIS HELPER CAME ON TIME, DID THE REPAIR, AND VACUUMED. THEY WERE GREAT! I GIVE THEM AN A.
Description of Work: REPAIRED CARPET.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
10/2001
5.0
carpet installation, flooring contractor
 + 0 more
.
Description of Work: RE-LAID THE PAD AND CARPET.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
10/2001
4.0
flooring contractor
 + -1 more
unknown
Description of Work: I HAD A KITCHEN FLOOR PUT DOWN.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
ARCHIE & DIANA L.
04/2001
5.0
carpet installation, flooring contractor
 + 0 more
THIS IS THE BEST FAMILY OWNED CARPET STORE IN BURLINGTON.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Carpet Cleaning,
Moving Companies,
Concrete Pouring and Repair
FAQ
B & D House of Carpets and flooring is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 4:00 AM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 PM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
B & D House of Carpets and flooring accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, B & D House of Carpets and flooring offers free project estimates.
Yes, B & D House of Carpets and flooring offers eco-friendly accreditations.
No, B & D House of Carpets and flooring does not offer a senior discount.
No, B & D House of Carpets and flooring does not offer emergency services.
Yes, B & D House of Carpets and flooring offers warranties.
B & D House of Carpets and flooring offers the following services: Flooring sales & installation - carpet, hardwood, ceramic tile, vinyl & laminate.