AA Zack Plumbing Heating & Gas Fittings LLC

Great. Came quickly/ quote was reasonable/ work was completed within 4 days

David installed new hot water heater quickly and efficiently. He called back very quickly after I left message and arrived promptly. I'm so happy to have a new plumber we can rely on.

It went great!! These were the only guys I could get on the phone on a Sunday and they came by a couple days later and installed the hot water heater I had sourced in a few hours, easy as that. Great work, very professional and easy to work with. Will be calling them next time I need a plumber for sure!

Due to my attempt to temporarily shut off our main water supply to fix another minor problem on a weekend, I managed to break the valve stem for our main water shutoff valve and leave us without water supply. The plumber (whose personal name I did not catch) came out promptly. This wound up involving the town DPW (to shut off water supply at the street) coming out both that day and then on Monday morning. The plumber was responsive within an hour of when the water was shut off and promptly and quickly replaced the valve and a few others. I should also note that he and his assistant were very strict in their COVID-19 protocol, keeping his mask properly in place and maintaining distance at all times even outdoors with no prompting. Post-pandemic we will need significantly more work and I plan to engage this firm for that. The price was not cheap, but given that it involved multiple trips, including weekend, I consider the price to have been completely fair.

Very quick response. Fast, efficient and courteous.

Isaac came on time. He did job quickly and professionally. The price was right.

Very well; kindly and courteous; explained work needed and gave a good price. He’s now my plumber!

They were on time and completed the work quickly and efficiently. Price was good! I will hire again soon.

Zack and his team did an awesome job, and also for a very competitive price. We needed a tankless water heater to replace our water heater tank that failed. He knew exactly what to get for our size home and had it in stock. He clearly has a lot of experience. The installation looks very professional (see photo), and they took the extra time to tuck the heater into a nook so it would be less visible. They also cleaned up and were pleasant to work with. It's nice to know we will never run out of hot water again. Great job and service- would highly recommend.

Company say they dont service Southend period then hangup.... I am in the middle of my question...

Amazing. They were nearby and got to my house in 30 minutes. I was given a fair price and they did the work, explained what I did wrong, and wrapped up cleanly without any unnecessary judgement. I hope to use them for some bigger projects in the future.

Called on Friday, on a whim. He was was able to fit me in between 12:30 pm - 2:30 pm that afternoon. Replace Kitchen Faucet beautifully. Then replaced the garbage disposal. I explained that we wanted to do work in a bathroom and was explaining all the problems. One in particular was the switch on the shower no longer worked to redirect water from the shower head to the bottom spout. Explained that another plumber told me that we would have to cut a hole in the wall on the other side of the wall and access it there. He was able to fix it without having to access it from the back wall!

Zack responded immediately, came by, and diagnosed the problem in minutes and provided a temporary repair until he could schedule the work. The work was completed today and it is clearly a professional job and the rate was reasonable. I used AA Zack for an emergency water heater replacement 3 years ago and I'm still completely satisfied. I highly recommend AA Zack.

Just pleasant and comfortable to deal with and get the job done without complication.

We had our old boiler & water heater replaced with new high efficiency tankless on demand system. Zack was perfect to work with and his helper was polite. They are highly experienced & knowledgable. They were very reasonable with their cost and the results are just wonderful.

Water heater replacement Replace a 50 gallon water heater with new tankless on demand Zack is super professional he knows exactly what he is doing Very pleasant to deal with the price was very fair the job was done very quickly and the results are great I'm very happy

They cover Boston but was told they won’t come to to East Boston? Pretty strange for a company located less than 6 miles away. Guess they don’t want/need the work.

AA Zack came in and replaced the toilet and bathroom faucet and swapped in a new dishwasher. On-time, professional, reasonable cost.

Woke up to water coming through the ceiling from hot water pipes (for radiator heat). I was able to open a hole in the ceiling to expose the rotten pipes but required professionals to come in immediately. These guys took the job and showed up a few hours later. Just a couple of pipes to replace and then bleed out the radiators in the unit above us. Work went quickly and professionally. They discovered a problem with the flow control valve on the furnace which was a quick repair as well. Definitely cost more than I originally expected, but it was on very short notice.

I'm very happy with his work. Several times he has figured out ways to fix my problems without spending a lot.

Wonderful! He was able to give me a quote over the phone with some pics I took. He and his assistant came the next morning and were able to fix the pipe. He explained everything well and worked to repair the problem quickly.

Zach is very responsive, fast and extremely honest about what needs to get done and what does not. Prices are extremely reasonable. Highly recommended.

Arrived on time, worked quickly and cleanly, came out looking great.

In August 2015 i decided to fix a ceiling due to leaking bathroom plumbing. After opening the ceiling and having all the 124yr old piping fall apart in my hands i decided to call AA Zack. I had searched through many reviews of different plumbers and came across AA Zack plumbing....to keep a long story short: i called them and Zack answered. I informed him of my situation and what i wanted done. From the first phone call i could tell this was my guy. For the following year as i rebuilt my 3 story single family home, Zack would come and work his magic. I have 2 small bathrooms measuring 54"wx 92"L, i could not figure out how to setup my tub. Zack came in and knew the size i needed and told me what i needed to do in order to better help him with the install. It worked!! My second bathroom was a custom tile shower pan install; again during the design process Zack gave some advice....it came out beautifully! He did all the normal washer, dryer, stove, fridge, dish washer hook ups. Everything well thought out. What impressed me the most was my heating system. When Zack quoted me the job i was expecting a gas heating system about the size of a small washing machine, but to save space and help future heating costs Zack installed a Navian system. It looks like one of those small plastic airplane carry on cases. It is 98% efficient, works perfectly!!! He even did half the paperwork for me to be able to EASILY do a $1600.00 rebate. Zack is punctual!!!!! If he says 8am he is their 8 AM! He never ever left me hanging, never made me question him, he is fast (so stay out of his way), and more importantly an honest and stand up guy. I personally recommend him to anyone with a big or small project. Thank you Zack!!! My house is beautiful with perfectly working plumbing!!

Very timely and courteous. The work was completed in minutes and he was kind enough to explain the process to me. I mentioned Angie's List, but forgot to mention the coupon, so I missed out on the discount. Lovely professional. Very courteous. Will use again.