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Smile's Housecleaning Co

House Cleaning, Window Cleaning, Floor Cleaning and Waxing,

About us

Weekly, Bi-Weekly, Monthly, Post Construction, & Move In, Pet-Friendly & Green Products, Gutter & Window Cleanings, Dusting All Surfaces, Vacuuming Carpet & Upholstery, Beds Made, Linen Changed, Bathrooms Sanitized, Fronts Of Cupboards, Tile Floors Hand Washed, Blinds & Light Fixtures Dusted, Walls Spot Cleaned & Garbage Removed

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Weekly, Bi-Weekly, Monthly, Post Construction, & Move In, Pet-Friendly & Green Products, Gutter & Window Cleanings, Dusting All Surfaces, Vacuuming Carpet & Upholstery, Beds Made, Linen Changed, Bathrooms Sanitized, Fronts Of Cupboards, Tile Floors Hand Washed, Blinds & Light Fixtures Dusted, Walls Spot Cleaned & Garbage Removed

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.2413 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
47%
4
24%
3
13%
2
4%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
4.6
professionalism
4.4
responsiveness
4.3
punctuality
4.4
Showing 1-25 of 413 reviews

Carmen F.
10/2016
5.0
house cleaning
  + -1 more
Again, I have never used this vendor. Don't understand why you are asking.
Description of Work: No work was done. I have never used this organization. Don't know why you send me this review link. Absolutely NO work done with this vendor, so I don't know why review is required and a grade is required. I'll give them an A but know that it is sight unseen, giving them broadest benefit of doubt.
Rating CategoryRating out of 5

Pamela H.
05/2016
4.0
house cleaning
  + -1 more
It was okay, they did a good job, it was noticeable
Description of Work: They cleaned for 4 hours

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smile's Housecleaning Co
Thanks my plesant

Bao Chau R.
02/2016
3.0
house cleaning
  + -1 more
I did not end up using the service because I moved out of state. I'm only filling this out 'cause I can't get rid of the notice asking me to review the provider.
Description of Work: I did not end up using the service because I moved out of state.
Rating CategoryRating out of 5
$80

PGI S.
02/2016
1.0
house cleaning
  + -1 more
never scheduled the appointment
Description of Work: nothing
Rating CategoryRating out of 5
$89

John G.
10/2015
4.0
window cleaning
  + -1 more
We never redeemed the offer.
Description of Work: We never redeemed the offer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$79

Jorge L.
09/2015
4.0
house cleaning
  + -1 more
Difficult to schedule but they did a good job when they finally arrived
Description of Work: General housecleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$79

Silke P.
08/2015
4.0
house cleaning
  + -1 more
went ok, no need for 4 hrs., was done in 2 1/2 hrs.
Description of Work: clean the house

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$79

Aaron C.
06/2015
5.0
house cleaning
  + -1 more
Very happy with their service! They are very accommodating to my schedule.
Description of Work: Clean my apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joshua H.
04/2015
5.0
house cleaning
  + -1 more
It went very well. They were courteous and came in with a team of 3. They said they was done in 2 hours. There was more stuff that could have been done but maybe it wasn't part of the deal. It was for 4 hours. The walls could have been washed down but it might not have been in with the basic stuff.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Aaron C.
03/2015
5.0
house cleaning
  + -1 more
It's a small place. They came, they cleaned. Can't beat the price.
Description of Work: Cleaned my two bedroom condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Julian O.
03/2015
4.0
house cleaning
  + -1 more
I thought that they were fine but my wife didn’t like them so much. There was no additional charge. I just felt that they were below standards in their cleaning job. Three people came and they were okay.
Description of Work: I bought the Big Deal for Smile's Housecleaning Co.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$79

Rahul B.
03/2015
4.0
house cleaning
  + -1 more
Everything turned out well. They spent four hours cleaning and vacuuming. Three workers showed up. They were professional and on time. I only say "B" because we wanted to get our windows cleaned as well, but they ran out of time.
Description of Work: I purchased a Deal from this company for 4 hours of housecleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$79

Stewart H.
02/2015
4.0
house cleaning
  + -1 more
They were too busy. I got the deal refunded.
Description of Work: I purchased a deal for $79 for 4 hours of housecleaning.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Cheryl B.
12/2014
5.0
house cleaning, window cleaning
  + 0 more
Smile Housecleaning did a great job. They arrived on time the two times I used them. They thoroughly cleaned the condo and washed all the windows. I was completely satisfied.
Description of Work: Cleaned condo thoroughly and washed all windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Ry C.
12/2014
4.0
house cleaning
  + -1 more
went well. nice people. good job.
Description of Work: clean house

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$79

Cary C.
09/2014
2.0
house cleaning, window cleaning
  + 0 more
The work that was done was done ok. But the deal specified "plus 10 windows". The cleaner that they sent did no windows and didn't mention anything about windows. I suspect she didn't know the specifics of the deal. The company also insisted on communicating by phone; I would have preferred using email. For me email is better because the cleaning people are not native English speakers and communicating verbally can led to confusion. I won't use this company again.
Description of Work: The cleaning company sent one woman to our house to do the cleaning.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$89

Response from Smile's Housecleaning Co
It's not true. I just use the time for cleaning a house. And he's use my company 2 times after that,and I came every time.

patricia (ciael) H.
08/2014
3.0
house cleaning
  + -1 more
I never ended up using the company. I was trying to get all the other work done before they came out to my home. I rated them a "C" because I never even contacted the company.
Description of Work: I bought a Big Deal for $79 for 4 Hours of Housecleaning!
Rating CategoryRating out of 5
Yes, I recommend this pro
$79

Dao N.
08/2014
4.0
house cleaning
  + -1 more
There were actually 4 people here for one hour. It was not a deep clean, it seemed more of a general cleaning. Scheduling an appointment was fine.
Description of Work: I purchased the big deal for $79 for 4 Hours of Housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$79

Emily Y.
08/2014
3.0
house cleaning
  + -1 more
Was never able to schedule after many, many calls. Spoke with customer service a few times as well.
Description of Work: .
Rating CategoryRating out of 5
$79

Karen S.
08/2014
2.0
house cleaning
  + -1 more
Wasn't thorough and didn't do a good job
Description of Work: Cleaned my house, but not very well!

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$60

Jane M.
06/2014
4.0
house cleaning, window cleaning
  + 0 more
They seemed professional. The service went fine and they didn't charge me anything extra. The service was done pretty quickly and the housecleaning was efficient; I wasn't very happy with the windows though. They did clean a few windows inside but I expected that they would wash more of the outside windows.
Description of Work: I purchased a "Big Deal" coupon with Smile's Housecleaning. They cleaned the lower floor and washed a few windows.

Rating CategoryRating out of 5
professionalism
4.0

Yes, I recommend this pro
$89

Joan L.
06/2014
5.0
floor cleaning, house cleaning
  + 0 more
The service was good. They did what they were supposed to do.
Description of Work: This was a Big Deal for $79.00 for 4 hours of housecleaning. They cleaned mostly the basement in our home and they did some floor cleaning as well.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Kaygee V.
05/2014
4.0
house cleaning, window cleaning
  + 0 more
That was OK. I used the Deal shortly after I purchased it and there were no additional charges. Everything was OK, it wasn't excellent but it was alright.
Description of Work: I purchased a Big Deal coupon from Smile's Housecleaning Company for housecleaning and window cleaning services.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
punctuality
5.0

Yes, I recommend this pro
$89

Susan R.
05/2014
1.0
house cleaning, window cleaning
  + 0 more
Ultimately, they never showed, and I had to cancel the deal for a refund. I also wasn't impressed with their communication practices.
Description of Work: I purchased a Big Deal for them to clean my house and some windows.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


christian G.
05/2014
4.0
house cleaning
  + -1 more
We only used them that one time, and then we moved.
Description of Work: I bought a big deal for $79 for 4 Hours of Housecleaning!

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$79

Contact information

57 Lincoln Street, Brighton, MA 02135


Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Floor Cleaning and Waxing,
Roof Ice/Snow Removal

FAQ

Smile's Housecleaning Co is currently rated 4.2 overall out of 5.
Smile's Housecleaning Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Smile's Housecleaning Co does not offer free project estimates.
Yes, Smile's Housecleaning Co offers eco-friendly accreditations.
No, Smile's Housecleaning Co does not offer a senior discount.
Yes, Smile's Housecleaning Co offers emergency services.
Yes, Smile's Housecleaning Co offers warranties.
Smile's Housecleaning Co offers the following services: Weekly, Bi-Weekly, Monthly, Post Construction, & Move In, Pet-Friendly & Green Products, Gutter & Window Cleanings, Dusting All Surfaces, Vacuuming Carpet & Upholstery, Beds Made, Linen Changed, Bathrooms Sanitized, Fronts Of Cupboards, Tile Floors Hand Washed, Blinds & Light Fixtures Dusted, Walls Spot Cleaned & Garbage Removed

Contact information

57 Lincoln Street, Brighton, MA 02135