DryZone Basement Systems

Basement Waterproofing, Wells and Pumps, Drain Pipe Installation,

About us

DryZone Basement Systems is your local expert for ALL THINGS BASEMENTY! We specialize in basement waterproofing, foundation and crawl space repair, as well as sump pump installation. Whether your sump pump doesn't turn back on or you have a chronic wet basement, we have the solution! We are a multi-year Super Service Award winner, dating back to 2010 and offer free estimates for everyone. We serve homeowners across Massachusetts and Rhode Island.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Basement Waterproofing, Dehumidification And Air Quality Control, Spray Foam Insulation And Air Sealing, Sump Pump Maintenance, Crawlspace Encapsulation, Crack Repair and more!

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8104 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
9%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 76-100 of 104 reviews

mile D.
10/2018
1.0
basement waterproofing, wells, drain pipe
  + 1 more
basement is worse
Description of Work: wet basement

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0


Response from DryZone Basement Systems
Mr. [Member Name Removed], I see in our records we were contacted by your developer in 2013 and have been out to your home several times over the last 5 years to preform maintenance and to work on your concerns to maintain the warranty on your system. Our system works properly when it is plugged in, many of the calls over the years have been due to someone at your property unplugging pumps. I am sorry you are not satisfied. Thank you, DryZone

John D.
10/2017
5.0
basement waterproofing
  + -1 more
great final results
Description of Work: nothing at the moment
Rating CategoryRating out of 5
Yes, I recommend this pro

Nathan G.
04/2017
5.0
basement waterproofing, wells
  + 0 more
Excellent job
Description of Work: French drain , sub pump and dehumidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Steven G.
06/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Maurice G.
05/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Eliminated perpetual water in my basement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Martin K.
04/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: professional, did what they promised, satisfied with their work, neat, cleaned up, courteous, would recommend them confidently to anyone!
Rating CategoryRating out of 5
Yes, I recommend this pro

Anne S.
04/2016
5.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jackie T.
03/2016
4.0
basement waterproofing
  + -1 more
unknown
Description of Work: The work has not begun yet. So far it has been acceptable.
Rating CategoryRating out of 5

Jan H.
01/2016
3.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0


Response from DryZone Basement Systems
[Member Name Removed], We're sorry that you had a less than satisfying experience with our company but we are always striving to improve. In our notes regarding your installation it looks like we had rectified your water problems so we would like to know what we can do to make this right. Please let us know what we can do to make you a satisfied customer.

Richard H.
12/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: They repaired leaking cracks in foundation walls. The repairs were successful; leaking was abated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Kimberly T.
12/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Looks great and stopped the flooding. They were very quick and professional and thorough. They even played well with my dog who snuck into the basement to steal their work gloves. Friendly bunch of guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Joseph A.
10/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Stopped a leak in my basement. Shortly after doing the work we had 3" of rain, no water. In the past i would have used the wet vac all day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Richard L.
05/2015
5.0
basement waterproofing, wells
  + 0 more
unknown
Description of Work: Lined basement crawl space and installed sump pump. They were on time answered all questions cleaned up after themselves very accomadating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

MICHAEL H.
10/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Waterproofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Susan M.
07/2014
2.0
basement waterproofing
  + -1 more
unknown
Description of Work: The service person who came out was very likeable and knowledgable, and he came only a day after I called for a price for re-insulating the ceiling of my crawl space. The price was in line with others I received,but when I had a question before committing, it took 3 weeks and several calls to get a reply. That reply told me he had conferred with his boss and it was unclear if they could do the job as specified because of the particulars of the space, and he wasn't sure if the fire rating of the material recommended was negatively affected, that I should use a product they did not provide,and he was waiting for a call back from the building inspector! None of this was discussed at the time of the quote, and this job does not require the building inspector to be involved. After a couple more calls and no response, I decided to go with another company. Though punctual and responsive enough to give the quote, they failed subsequently by being lax answering questions. Also didn't appreciate getting the inspector involved when there was no need for this job, without first talking to me.

Rating CategoryRating out of 5
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0


Jack K.
07/2014
5.0
basement waterproofing, foundation repair
  + 0 more
unknown
Description of Work: Repaired two foundation cracks. Very professional and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Michele A.
02/2011
5.0
concrete repair, basement waterproofing
  + 0 more
I met with four different companies (three from Angie's list). Since installing a new basement floor seemed the best way to fix the flooding, Dry Zone was the best and easiest choice because they can do it all and I didn't need to get separate quotes from masons to replace the floor. They were also willing to help out on removing the heavy items and always willing to answer my many questions. Todd and Dan (sales) and the whole team was very professional and great to work with. The place was left very clean and they added in extra details like changing the swing of the basement door. I highly recommend this company.
Description of Work: Victorian house with varying levels of thin slab put in at different times in the basement with and regular and fairly substantial flooding. Installed perimeter and trench drain and triple safe pump system with back up battery and ice guard. Poured new concrete floor and installed 2 new columns. The work is guaranteed and the warranty passes to the next owner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Dale R.
10/2010
5.0
basement waterproofing, wells
  + 0 more
Dry Zone Basement Systems provided a detailed estimate of the work to be performed. The sales representative explained the benefits of the water proofing system over other methods. The sales person also explained how the installation would take place and what to expect each day. Our installation took three days. The installation of the water proofing system was beyond our expectations. The installers arrived on time and worked continuously each day. The work site was left clean each day! The installers are extremely knowledgeable and answered all of our questions. The workmanship and materials are very high quality. We highly recommend Dry Zone Basement Systems for basement water proofing.
Description of Work: Dry Zone Basements installed a complete water proofing system in our basement. This work included removing concrete along the edge of the foundation walls and installing crush stone and drainage pipes. Two TripleSafe sump pump systems (12 Volt battery back up) were installed. The walls of the basement were water proofed with CleanSpace plastic liner. A SaniDry dehumidifier was installed and incorporated into one of the TripleSafe sump pump systems. Two 30' drainage pipes leading away from the house were installed. The drainage pipes were installed with IceGuard systems and with concealed pop up head discharge units. All cement was removed from the site each day. Provisions were made to reduce dust from entering the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

harvey B.
10/2010
5.0
basement waterproofing
  + -1 more
project went very smoothly from planning to installation.Sales staff and installers were a pleasure to deal with.A very nice experience which as a contractor was most appreciated.
Description of Work: installation of perimeter drainage system with wall covering over stone walls

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,700

bernadette G.
10/2010
5.0
basement waterproofing
  + -1 more
I did not use them because their solution they were selling would not work, so I don?t really have a negative or a positive reaction because it was just a quote. I know a lot of people that have used them and say good things about them, but I think that they were just a bit expensive with the process that they were trying to sell. They were trying to sell a solution that I felt was a little more than what I wanted to take care of at the time. I would not use them because they are too expensive, but they will give me what I pay for.
Description of Work: Dry Zone Basement Systems came out about 2 weeks ago and gave me an estimate for basement water proofing.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


kenneth R.
08/2010
5.0
basement waterproofing, wells, drain pipe
  + 1 more
They were accurate, clean and did a superlative job.
Description of Work: We have a 1000 sq.ft. basement and they put in some French drains and 2 large pumps and siphoned piping from the house to a street overflow gutter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Paula S.
08/2010
5.0
basement waterproofing, wells
  + 0 more
I found the company on the internet. I emailed a few and this company got back to me within 2 weeks. I still haven't heard from the others. A representative came to our house, assessed the damage, took measurements, showed us the products and explained how everything worked. He made suggestions of what he felt we needed and didn't need and explained why. We didn't have this company take the drywall down but we did have it done beforehand. We were given a price quote which was a little out of our budget and they were able to come down a little where it put us into a more affordable price without cutting anything out, The office person was pleasant, honest and willing to help in anyway. On the day the job was done, the 4 guys worked as a team. They covered everything with plastic before starting. They took everything off the truck in an organized way and the whole work flow went smoothly. There was no standing around. They were very professional and friendly and thorough. The whole job was done in one day which I was totally shocked about. They didn't cut corners. They just worked from the time they arrived until the time they left. No fooling around. They cleaned up after themselves and went over everything when they were done. They answered all our questions and I think the best part was that I felt confident that I picked the right company. The warranty stays with the house so if I ever sell,. the warranty goes to the next owner and thats a GREAT selling feature if you ask me! Hopefully now I can stop worrying when it rains!
Description of Work: I had the Waterguard System installed along with the Triple Safe Sump Pump System.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Dianne D.
07/2010
5.0
basement waterproofing, wells, drain pipe
  + 1 more
my salesman Dan was great he explained and showed me the system the 3 guys came on time and did a awesome job they transformed my basement it is so clean and dry i had a musty and damp basement this company did a great job from start to finish and my salesman Dan came out to see how things were going
Description of Work: I had a drain system put in around the perimeter of my house with 2 pumps and a back-up battery also a basement dehumidifier and clean space wall system over my rock foundation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,108

Lynda R.
04/2010
4.0
basement waterproofing
  + -1 more
Overall the guys did a good job, except for completing the replacement of the drywall. The drywall subcontractors let the job down. Melissa was very understanding and helpful, but in the end I had to finish the job myself. I'd be happy to use them again but I'd supervise the drywall replacement next time.
Description of Work: Installed WaterGuard sub-floor drainage system, sump pump and thermal dry wall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Sandra S.
12/2008
5.0
basement waterproofing, drain pipe
  + 0 more
They did it in less time they said they would. The jack hammering didn't damage our plaster walls. They were very knowledgeable. They were very friendly. The person who did the quote and the installers were very professional. They cleaned up any mess.
Description of Work: They dug a perimeter system around the basement and put in a French drain and cemented over it. They also put up a protective barrier for mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Contact information

850 Bedford Street, Bridgewater, MA 02324

http://www.dryzonebasementsystems.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
MA: 160052. RI: 47484
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Wells and Pumps,
Drain Pipe Installation,
Insulation,
Water & Smoke Damage

FAQ

DryZone Basement Systems is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

DryZone Basement Systems accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, DryZone Basement Systems offers free project estimates.
No, DryZone Basement Systems does not offer eco-friendly accreditations.
Yes, DryZone Basement Systems offers a 5% senior discount.
Yes, DryZone Basement Systems offers emergency services.
Yes, DryZone Basement Systems offers warranties.
DryZone Basement Systems offers the following services: Basement Waterproofing, Dehumidification And Air Quality Control, Spray Foam Insulation And Air Sealing, Sump Pump Maintenance, Crawlspace Encapsulation, Crack Repair and more!
ask for details

Contact information

850 Bedford Street, Bridgewater, MA 02324

http://www.dryzonebasementsystems.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed