DryZone Basement Systems, Inc.

basement waterproofer

About us

DryZone Basement Systems, Inc., is your local expert for ALL THINGS BASEMENTY! We specialize in basement waterproofing, foundation and crawl space repair, as well as sump pump installation. We offer free estimates for property owners across Massachusetts and Rhode Island. The company is a trusted and valued member of the Basement Systems network and upholds the high standards of the company. DryZone Basement Systems, Inc., thoroughly trains their staff and experts for crawl space and basement waterproofing at the Basement Systems, Inc., corporate headquarters in Connecticut and always offers a 100% customer satisfaction guarantee.

Business highlights

18 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.513 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.3
responsiveness
4.5
Showing 1-13 of 13 reviews

Andrew R.
01/2024
0.5
The system was installed so that the pipes were pitched away from the sump, the pipe from the sump outside leaked back into the basement, and the exterior drain wasnt dug to grade so water backed up towards the house. When contacted about the issue, dryzone sent out a tech who confirmed every issue. The company then refused to fix anything without a second opinion. A month after I filed a chargeback, the GM called to "apologize", and made it sound like he wouldnt contest the chargeback, but offered no remedy to the situation. He then contested the chargeback and lied on the chargeback rebuttal. Eventually they settled for a partial refund. Terrible company, dont recommend.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$7,000

Marie B.
05/2023
5.0
They did good work

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Thomas B.
04/2023
5.0
Jonathan Costa and his two colleagues, Marcel ("Panama") and his son, also Marcel, did marvelous work installing a full-bore sump pump system in my 130-year-old house. They were courteous, tidy, efficient and worked with smiles. Many thanks to all three!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Gary F.
03/2023
5.0
They had a good price. The crew was on time, professional and cleaned up like they lived there. Very clean and neat work all around.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$9,735

Robert B.
03/2023
5.0
Amed and Antonio did a wonderful job installing the pump system. What was going to be done was explained and I could observe if I wanted to. Steve who accessed the job was excellent. I was very happy with Dryzone and would gladly use them again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debbie M.
06/2021
5.0
I should have called DryZone years ago!! They did everything they said & were right on time with the job!!! So worth the money!! Thank you DryZone Debbie Seekonk Ma

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$21,474,836.47

David J.
02/2021
4.5
Still waiting for the job to be done but best price for what needs to be done.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Donna A.
09/2019
5.0
Very professional , polite friendly and very through. Clean up was amazing

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Francois B.
11/2017
5.0
Very professional approach to a thorny problem. Delivered as promised, paid a lot of attention to details. Expensive but worth it. I think that they are the only true game in town.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Robert M.
08/2016
5.0
Work done right

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

    Contact information

    850 Bedford Street, Bridgewater, MA 02324

    http://www.dryzonebasementsystems.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed
    Sunday:
    Closed

    Licensing

    Licensed*

    Trade License Number
    GC-47484
    Trade License Expiration
    06/30/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    basement waterproofer

    FAQ

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    Sunday: Closed

    DryZone Basement Systems, Inc. accepts the following forms of payment: CreditCard
    Yes, DryZone Basement Systems, Inc. offers free project estimates.
    No, DryZone Basement Systems, Inc. does not offer eco-friendly accreditations.
    No, DryZone Basement Systems, Inc. does not offer a senior discount.
    Yes, DryZone Basement Systems, Inc. offers emergency services.
    Yes, DryZone Basement Systems, Inc. offers warranties.

    Contact information

    850 Bedford Street, Bridgewater, MA 02324

    http://www.dryzonebasementsystems.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed
    Sunday:
    Closed