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4.1116 Reviews
Showing 1-25 of 116 reviews
Dan H.
11/2021
home inspection
+ -1 moreJack Foley was the Tiger inspector. Jack was very thorough and meticulous in completing the home inspection. He was very patient in explaining how systems and components worked and in sharing his concerns and recommendations for repair or follow up. Jack professionally identified his top concerns and explained the safety exposures for our consideration. We were able to negotiate and proceed with the purchase with confidence with a plan to address issues of concern. Highly recommend Tiger and their team for professional and thorough inspections. If you opt for the free Alvin Hollis oil tank ultrasonic test, request that their technician check in with you when on site before their inspection and that they conduct the Alvin Hollis test in your presense.
Description of Work: Home inspection and radon test
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Yes, I recommend this pro
Mohammed Baseer A.
08/2017
home inspection
+ -1 moreHe had a more personal touch. The personal experience was good.
Description of Work: Home Inspection
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Yes, I recommend this pro
$650
Paul J.
01/2017
home inspection
+ -1 moreI thought it was overpriced. They didn't check the lights when ever I moved in and a few of my lights are not working and I talked to them about it but I don't think even though I asked them to do it they didn't do it so now I have lights that don't work.
Description of Work: Home inspection.
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Cynthia M.
10/2016
home inspection
+ -1 moreIt went well. The inspector was professional, on time, and provided information about what needed to be fix. He produced a full report on the spot which was great for timeliness. However, the report wasn't detailed enough. For ex: If there were broken hinges, I would have appreciated an estimate of how many- were there 2 broken hinges or at least 5? Seems minor, but when trying to plan for fixes and cost estimates that detail along with photos would be tremendously helpful.
Description of Work: Provided home inspection for new buyer. Offered additional service of having tank inspected (no additional cost).
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Yes, I recommend this pro
$475
Scott G.
08/2016
home inspection
+ -1 moreFine, quick, and hassle free. Appears to have been thorough enough as well. The report format feels a little check-list-y, but details are given on anything that's not at code / standard. It would have been nice to have a few photos embedded in the final report I will say. The inspector Kevin O'Neill is very knowledgeable and professional.
Description of Work: Home inspection.
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Yes, I recommend this pro
$405
Erik W.
02/2016
home inspection
+ -1 moreThey did a home inspection. I would not use them because I know somebody else that does inspection and I would probably use them first. I had a few small complications. First of all, their website said they take photographs but they don't. We had some difficulty with the PDF report that they turned in. It wasn't printing properly. That was some kind of a computer glitch. Among the variety of things of the house that wasn't on the inspection report was some repair needed on the front steps. I don't think anywhere on the report did it say that how in depth the repair was needed. It would have helped to know if the steps were up to code or not. When we went to repair them, it meant replacing them to get them up to code.
Description of Work: We used Tiger Home Inspection.
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Alexander N.
10/2015
home inspection
+ -1 moreThis is Not a good company. The inspector was hurried the whole time not paying close attention to what he was doing. The report is very generic. They don't take photographs of any of the property including the things they write up on the report. But the worst problem was they entirely missed that my upstairs HVAC system was full of Mold. The report just says the system was Dusty/Dirty. Then I had a reputable service professional come and do a service they told me that it was in fact mold. I called Tiger and was directed to their Customer Service. Their response was something about the state not requiring them to test for mold. I asked her if their home inspectors know the difference between dusty and Mold. She said go read my contract. She made it clear they would do nothing to try to rectify the situation.
Description of Work: Home Inspection
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$650
Sal P.
09/2015
home inspection
+ -1 moreBelow is my personal opinion about Tiger Home Inspection. I am very unhappy with their home inspection services. Tiger Home Inspection charged me $495 for a 2 hour inspection. The inspector missed several areas, including a deck where my 4 year old son's foot almost went through one of the boards, due to many boards being rotted. I am talking about large rotted holes!!! An experienced home inspector should not have missed them! After giving us the runaround Tiger Home Inspection finally agreed to come "take a look" at the issues. A supervisor called me shortly before he was supposed to arrive to tell me that he would not be able to come because it was raining. I told him that it was very disappointing. His reply was "I am not going to risk my life driving to Amesbury". I had to take the day off from work so I could be home but he did not care. I told them that I would write reviews and let friends and family members know how unprofessional and unreliable they were. Their mistake not only cost me a day of work but now I will have to spend several hundred dollars to have the deck fixed in order for it to be safe. On 9/18/15 I called Sean Rizzo the owner of Tiger Home Inspection and asked him for a refund. I sent him photos of the deck and told him that they are welcome to come to take a look at the deck if he still didn't believe me. He said he was going to think about it and call me back. Today is 9/25 and I still haven't head back from Sean. Sean, I know that you will be reading this review and I understand that mistakes can happen, but you must take ownership when they happen and make things right for your customers. Please do the right thing and refund my money, so I can come here and tell others that you made things right. Thank you
Description of Work: Home Inspection
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$495
Jeannette S.
03/2015
home inspection
+ -1 moreStefano inspected several properties for us. He did a great job every time. He is very professional, skilled, and knowledgable. His great personality makes working with him a pleasure.
Description of Work: They inspected our home.
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Yes, I recommend this pro
Susanna B.
12/2014
home inspection
+ -1 moreI forgot the name of the guy who came to inspect. He was very punctual and that was fine but we discovered several things that he did not catch and that was very problematic. He was good and thorough but there several things he did not notice and that was a little frustrating. The price was fine.
Description of Work: .
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$500
Adam L.
08/2014
home inspection
+ -1 moreSpent a great deal of time examining exterior wood surfaces for rot. Gave us a list of recommendations for future improvements/ preventative maintenance. Did notice some termite signs in basement and we were able to negotiate with the seller to have this taken care of. Didn't spend any time examining roof- told us it was in acceptable shape. Did not have a ladder or look at the shingles. We wish we had been better advised here as it ended up costing us $15,000 when our insurance company would not cover us due to the age of the roof.
Description of Work: Provided inspection prior to purchase of 1950's house.
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Steve S.
07/2014
home inspection
+ -1 moreI wouldn't recommend this company. I had them perform my home inspection, moved in, immediately had to foot a bill for the HVAC system. My inspection happened to be on a cool day, in the 50's. He inspected the HVAC units for visible issues, but said he could not turn it on if the temperature is below 65 degrees - it could damage the unit. It has to be above 65 on the day of inspection and for 2 days prior. I disagree. I've heard from HVAC professionals it's a matter of opinion, most HVAC guys have no problem running units below 65, especially just for A FEW MINUTES to see if it works! Instead he tested the heat - and this was the END OF MAY. AND it was almost 80 DEGREES the 2 prior days! The inspector put in his report that he did not inspect the A/C at all (even though we did look at the visible external units RIGHT WHERE THE PROBLEM WAS LOCATED). When I spoke to Tiger Home Inspection "customer service" they refused to take any responsibility. The rep and the manager were confrontational, and the manager tried telling me if an AC unit is turned on below 65 degrees it could fry it just from starting it. That's a huge exaggeration. Bottom line they don't allow their inspectors to use any common sense to operate outside their by-the-book, cover our own butt Tiger Home Inspection way of doing business. And they handle customer service issues that way too.
Description of Work: Condo Unit Inspection
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$415
Li L.
05/2014
home inspection
+ -1 moreThe inspector Ralph came to the property before the scheduled time. He did a thorough inspection of the entire house. He was very professional and explained to us in details the problems he found and answered all our questions. The whole process took 2-3 hours. The owner agreed to fix all the problems he found so we are very satisfied. The only thing that we are not very happy about is that the cost of inspection includes only one heating system and there are two heating systems in the house. We were not aware of the extra cost when making the appointment so we skipped checking the 2nd heating system.
Description of Work: Home inspection.
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Yes, I recommend this pro
$425
Nancy M.
05/2014
home inspection
+ -1 moreMy experience with them was terrible. They were pretty bad. It was probably not the company but the person who came. I didn’t look around but I thought that their price was okay. They were pretty responsive in terms of making the appointment and showing up. He did show up early.
Description of Work: I used Tiger Home Inspection Inc for home inspection.
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$500
Rachelle S.
05/2014
home inspection
+ -1 moreTiger was excellent. The first time around, I called and immediately got someone on the line to schedule an appointment, even though it was the weekend. The scheduler was pleasant and helpful and able to pull up all the home information on her end. Once the inspection came, Eric Blatz was our inspector. He was early, thorough and helpful. That particular house fell through for us, based on some of the findings in the report and our own observations. Once we found our next home, I tried to see if I could find another inspection agency. I did this because Tiger had a 4 day wait and I wanted to see if I could get an inspection sooner. I had also already paid for one inspection and was curious if I could find one less expensive. I set out to Angie's list and called a few places. After calling three places, I got two voicemails which were personal cell phones and one very rude woman with a similar wait at a higher price than Tiger. Oh, and she couldn't pull up any of the home info so I had to answer question by question. So, I waited and went back to Tiger. I'm glad I did. Now, I not only knew that their prices were fair, but I appreciated their friendly and prompt scheduling. Anyway, the second time around our inspector was Nico. He was a super nice guy, just as thorough as Eric and provided tons of helpful hints to us about improvements we could make, knowing we were first time homebuyers. Great experience. Hopefully we won't need them again for a while, but would recommend them to anyone!
Description of Work: Performed 2 separate home inspections during the months of March and April
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Yes, I recommend this pro
$475
John F.
12/2013
home inspection
+ -1 moreThe price seemed more than an average home inspection. We went with them because of their reputation. They supplied us with a hand written inspection report right after the inspection. The guy seemed very thorough and pointed out things I wouldn't have even thought to look for. He left his number for any questions we had and answered any and all questions my wife had.
Description of Work: They performed a home inspection. The home inspection took about two hours.
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Minessa M.
08/2013
home inspection
+ -1 moreWhat a fantastic experience. You hear all of these horror stories about how things go wrong. But when I called I asked for the most crazy home inspector they had, with insane attention to detail. Norb was fantastic. He was there early, and had already begun the inspection when he arrived. When we got there, he went over everything he had seen so far, and had no problem spending extra time telling us what everything meant, and the implications of all his findings. He was there for a few hours and was patient and answered all of our questions. He was so knowledgeable about everything, and took extra time after each item being reviewed to double check and make sure we understood everything, and to double check to see if we had any questions. They called us with the results of the Radon test right away even though it was on a Sunday. We did just get our house, but if we were to ever get another, we would use Tiger in a heartbeat.
Description of Work: Performed a full home inspection, including Radon testing.
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Yes, I recommend this pro
$600
Jason S.
08/2013
home inspection
+ -1 moreI called Tiger on Monday 8/5 and expected at least a week wait time...they were able to get me in on Thursday the 8th. My appointment was at 3:30, I arrived 15 minutes early and Marc was waiting and ready to go. During the inspection Marc was very knowledgeable and took the time to fully explain what we were looking at. I was extremely impressed with knowledge and professionalism that Marc displayed. The inspection took about 2.5 hrs, and we had our completed report within 3 hours of leaving the property. The comments / recommendations / details in the report are exactly as he explained during the inspection. The Radon monitoring was done by a separate company Radon 2 Day, Maureen was friendly, she set up the equipment told us what was going to happen over the next 48hrs and we would have our report Saturday afternoon. Overall I’m very happy with the services and professionalism that both people displayed during this inspection, I’d definitely recommend to friends
Description of Work: Single Family Home Inspection Continuous Radon Monitor
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Yes, I recommend this pro
$620
Ann B.
08/2013
home inspection
+ -1 moreMy home is up for sale. I hired Tiger to do a house Inspection at my request (6/14/13). They gave me a report after checking my basement that stated " No visible evidence of any wood destroying insects." In July I had a potential buyer, and during their inspection they discovered termite damage! I have had 2 pest inspections estimates since then that confirmed extensive termite damage. On 7/31/13 Tiger sent their supervisor Bill Delaney who agreed with their errors, and confirmed active termite infestation existed. In my initial conversations with their office, I had "promises" to pay even some of the repairs to the house. The final call confirmed that they are a Company with "0" integrity. All that they offered was to reimburse me for their inspection- $(425.00). They cost me a full month of believing I had no issues, and cost me a loss os a potential house sale! During this month from June to July I could have taken care of the house issues, termite treatment, etc. If a large Co. like them cannot own up to their errors, then I wouldn't recommend them, as their inspector totally missed the obvious! They initially made broken promises that hinted at more than just the reimbursement .Don't trust this Company, and certainly don't contract with them as they are esentially liars! They did not even offer to pay for the termite treatment for the house, giving me some" bogus" excuse about everything.
Description of Work: Owner's home inspection.
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$425
Shannon S.
07/2013
home inspection
+ -1 moreAbsolutely fantastic. They were on time, and very pleasant. Father and son team inspected the actual condo unit then inspected the basement where the heating equipment is, inspected outside perimeters etc. They looked at every single thing. Thanks to their thoroughness and their detailed and easy to read report, I was able to ask the seller to fix everything, including retiling the kitchen floor and installing a vent in the bathroom. Very satisfied with them and if I ever need another home inspection, I would hire them again, no worries.
Description of Work: Inspected condo in older brick building.
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Yes, I recommend this pro
$350
Diana A.
07/2013
home inspection
+ -1 moreThey were extremely responsive and provided excellent service.
Description of Work: I called them for radon detection and a home inspection.
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Yes, I recommend this pro
$505
eric A.
05/2013
home inspection
+ -1 moreHe was very detailed and inspected every aspect of the condo and the whole building. He explained every aspect of the various utilities (heating, Hot Water, A/C), pointed out little details my wife and I missed (small crack in bathroom sink) in the condo and of the building, and gave excellent notes in his written report. Was on time for the appointment, which was early on a Saturday morning. I was very impressed with the whole process and feel a confident in my going through in buying the property.
Description of Work: DId a complete "home" inspection for a condo I am buying for rental purposes.
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Yes, I recommend this pro
$355
Karthik R.
05/2013
home inspection
+ -1 moreThe company itself is very friendly, and very nice to speak with. They were available on the phone even on a saturday I think, and were responsive. I had the inspector John Brady who came on time, and started the inspection even before we got there. That was commendable, and we appreciated his "Honey Do" list. We had no idea what it meant but he explained us in detail. The basement was finished, but he put vague comments saying "no access to wall, no access to plumbing" in his report, which possibly is the norm in the industry but being new to house buying, we had no idea if that meant it was in a good or bad condition. We also did basement radon detection He did the contious radon monitor which I thought would be a radon detector which would be installed permanently because it was more expensive. It was a miscommunication and our lack of understanding because after 2 days he came and picked up the radon monitor, and we had a slightly higher level of Radon in the basement. That was useful to know about it. Overall, I was happy with their service. They were available for me even afterwards when I needed clarification on some comments after we movevd in and noticed more things in the house. That was great of them, and I appreciated that. I would recommend this company to anyone. They clearlly know their business having seen 1000's of houses combined, and are very punctual, and friendly too.
Description of Work: We needed someone to inspect the house we were buying. We also had radon detection done for the basement.
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Yes, I recommend this pro
$700
Adeel A S.
05/2013
home inspection
+ -1 moreHe showed up on time. He spent more than two house doing the inspection. He had all the equipment ready. He told us about all the problems he found. He was very friendly and very detailed in his work.
Description of Work: I used Tiger Home Inspection. I have a brand new condo and they did the home inspection.
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Yes, I recommend this pro
$475
jamie B.
04/2013
home inspection
+ -1 moreWe originally thought things went great, and now that we have moved in it has been a nightmare.
Description of Work: My husband and I put an offer in on a house and per the agreement it depended on the home inspection. Tiger came highly recommended by a friend of our realtor, and the inspector in particular came highly recommended. Inspection day comes we go through the house, my husband points out a few things and the inspector insures us that it's nothing, or that we are wrong. We say ok, as we don't know this is our first house. We agree to a few minor things that need to be addressed, sign the finalized P&S, close on our house and move in. We move into the house and have our home owners insurance cancelled, because they have deemed our roof unfit, partially due to the moss on it. We were aware that roof was nearing it's life expectancy, however we were told we had another 3-5 years. So now we have to replace our roof at a price of approx. 12,000. Not to mention we have decided to do some cosmetic things in the house had have had multiple contractors in and have been informed by all that venting in bathrooms aren't fully venting properly and there is mold staring you in the face where one vent is. Not a word was mentioned about that particular vent. Then we find out that our door from our garage into our house is not a fire door, that a window my husband questioned about condensation and a broken seal is broken and getting condensation when the inspector told us it was on the outside and not a concern. We then find out our garage is not properly done and that carbon monoxide from the cars can come up into the attic space and get into the house because that particular area is not done properly. We have a regular wooden door leading to our bulkhead instead of a steel door, there is some rot on our front door sill. We feel like we keep getting slapped in the face after the fact. We had the inspectors out again after we found some, not all, of these things out and they took pictures and this and that told us they do not do things to code because houses that were built in the 60's (their example) do they code to 60's or today. YOU CODE TO TODAY. It's the most ridiculous thing we have ever heard. They said they would be in touch within the week, it's been almost two and we have found out more things during another inspection we had done. We are at a loss of words and heartbroken over these things. You get a home inspection and expect minor things here and there to possibly come up, but not major things that should have absolutely been addressed.
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$575
Contact information
969 Washington St Ste 2, Braintree, MA 02184
www.tigerhomeinspection.com/en/home/Service hours
Sunday:
8:00 AM - 10:00 PMMonday:
8:00 AM - 10:00 PMTuesday:
8:00 AM - 10:00 PMWednesday:
8:00 AM - 10:00 PMThursday:
8:00 AM - 10:00 PMFriday:
8:00 AM - 10:00 PMSaturday:
8:00 AM - 10:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Home inspection,
Radon Detection & Reduction
FAQ
Tiger Home Inspection Inc is currently rated 4.1 overall out of 5.
Sunday: 8:00 AM - 10:00 PM
Monday: 8:00 AM - 10:00 PM
Tuesday: 8:00 AM - 10:00 PM
Wednesday: 8:00 AM - 10:00 PM
Thursday: 8:00 AM - 10:00 PM
Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 10:00 PM
Tiger Home Inspection Inc accepts the following forms of payment: Check,MasterCard,Visa
No, Tiger Home Inspection Inc does not offer free project estimates.
No, Tiger Home Inspection Inc does not offer eco-friendly accreditations.
No, Tiger Home Inspection Inc does not offer a senior discount.
No, Tiger Home Inspection Inc does not offer emergency services.
No, Tiger Home Inspection Inc does not offer warranties.
Tiger Home Inspection Inc offers the following services: Home Inspections.
Contact information
969 Washington St Ste 2, Braintree, MA 02184
www.tigerhomeinspection.com/en/home/Service hours
Sunday:
8:00 AM - 10:00 PMMonday:
8:00 AM - 10:00 PMTuesday:
8:00 AM - 10:00 PMWednesday:
8:00 AM - 10:00 PMThursday:
8:00 AM - 10:00 PMFriday:
8:00 AM - 10:00 PMSaturday:
8:00 AM - 10:00 PM