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City Fuel Corp

Heating and Air Conditioning, Heating Oil

About us

Heating, cooling, and fuel delivery company. City Fuel Corp is located in Braintree, Ma and offers service, installations, heating oil, diesel fuel, and gasoline.

Business highlights

57 years of trusted experience
Emergency Services Offered

Services we offer

Oil heat service and installations, gas installations, heating oil delivery, diesel fuel delivery (bulk and fleet), and gasoline delivery

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

3.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
3.5
value
4.0
professionalism
3.5
responsiveness
3.5
punctuality
3.0
Showing 1-2 of 2 reviews

Bryan A.
06/2018
2.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
We used City Fuel Corp. for nearly two years as oil providers and for all service calls. We also used City Fuel Corp. for a gas conversion/boiler installation. Unfortunately we did not have a good experience with the company overall. Some of the workers were professional and worked hard. We found that was not the case for management. The company did respond quickly to oil requests, emergency service requests or business opportunities, but typically would not return phone messages they didn't want to for long periods of time. They simply didn't respond to our messages for more than two months beyond the estimated time they gave us for our boiler installation. We felt extremely disrespected we had been a customer for nearly two years. Mass Save requested another invoice from the contractor that included all the necessary info. in order to process the $1600 boiler rebate, City Oil again simply would not call us after we left numerous messages. They would not cooperate in printing out another invoice so we could get the boiler rebate we were entitled to receive. This is the boiler they sold to us. Unbelievable. I had ask Mass Save what else I could do for documentation.
Description of Work: Did Not go well. After waiting two months longer than expected, the installation was close to a nightmare. There were several water leaks discovered within the 1st day, which they did come back quickly to fix. They accidentally busted our bulkhead door and the man in charge was unable to close it all the way when he left because it was busted. I politely brought this to his attention when he arrived the following morning, but he angrily reacted and tried to dodge accountability. I had to argue with him to get him to fix the door. The new gas pipe was installed poorly. It is very loose and has minimal supports to the ceiling. Two more supports would have resulted in a far more secure gas pipe. The drainage tube was tied so tightly in many spots, water can barely squeeze through the tube. So he left me the ties to change myself. The city inspector made the company add brackets on the external vent/intake pipes as they were deemed unsafe. An approximate 5"x5" hole was left in the basement wood sill between the vent/intake pipes. So he left me a tube of sealant, again to DIY. And the sealant he handed me is only designed to fill in holes less than an inch! Finally, it was agreed the boiler was to be installed on existing blocks. I found the blocks stacked nearby. I asked why. A worker said, "he didn't like the blocks." The blocks were actually useful for keeping the boiler safely above minor flooding.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$10,000

Bette D.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

    Contact information

    25 Adams St, Braintree, MA 02184


    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Heating Oil

    FAQ

    City Fuel Corp is currently rated 3.5 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    City Fuel Corp accepts the following forms of payment: Check,MasterCard,Visa
    Yes, City Fuel Corp offers free project estimates.
    No, City Fuel Corp does not offer eco-friendly accreditations.
    No, City Fuel Corp does not offer a senior discount.
    Yes, City Fuel Corp offers emergency services.
    No, City Fuel Corp does not offer warranties.
    City Fuel Corp offers the following services: Oil heat service and installations, gas installations, heating oil delivery, diesel fuel delivery (bulk and fleet), and gasoline delivery

    Contact information

    25 Adams St, Braintree, MA 02184


    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM