Manning Tree and Landscape Inc

I had Manning here to do several jobs including installing a walkway, patio and doing some general landscape work including some plantings spending somewhere around $10K. The patio/walkway work I have not complaints about...they did a nice job..even re-seeded the grass that they messed up during installation. The issue I have is with the plantings. They told me there is a 1 year guarantee on the plantings so when I contacted them in the Spring (they planted the previous fall) to let them know at least one of the plantings didn't make it through the winter all I was told was, "We'll tell Bud and he'll get back to you". Well after at least 4-5 more calls/emails and 6-8 months, I've finally given up. Too bad too b/c they did do some nice work but they just don't stand behind their work. I'm wondering now what would have happened if I had problems with the patio or walkway....guess I would have been out of luck.

They came and removed the large brush/branch pile while I was away and left everything neat and the driveway swept. All good.

This could be the best service I've gotten from any contractor I've ever hired, and I've had some good ones. (Check my other reviews.) My neighbor got a quote from them to cut down down and remove a large fallen tree limb that lied on our property line. Since I needed a lot more work done, I figured I would call them for a quote and include the fallen limb as part of the job. I called and owner Bud Manning came the next day to look over the job. He was right one time. I had a quote emailed to me two days later. Because the quote for the lawn replanting was $500 less than another one I had, and because Manning had so many good online reviews, I decided to hire them without getting other bids. So I don't know if their price rating should be an A or not, so I gave them a B. The best isn't always the cheapest anyway. About a week later, they came to do all of the work except replanting the lawn. This work was mostly tree work and this needed to be done before the lawn could be replanted, and we wanted the lawn replanted before hot weather set in. So we were very grateful to get the tree work done at this time because most tree removal companies had lengthy backlogs due to the March snowstorm that caused so much damage. The crew showed up a bit early on a Saturday morning and worked very hard and efficiently until all tasks were completed, about five hours time. They did a bit more work than was required (e.g,. additional tree trimming) and all tasks were done to our complete satisfaction. In late April and early May, they returned to replant the lawn. On the first day, they removed all of the old lawn and vegetation, brought in 155 cubic yards of loam, and graded it. Much of the old topsoil had been removed when we had a new septic system installed. Two days later they returned to apply the hydroseed. Bud Manning emailed me detailed information about hydroseed and its care. It's now late May and the grass has grown in quite nicely. I cannot think of one thing Manning Tree & Landscape could have done better.

things started ok, responsive to phone calls/ email. I wanted to be home when they did the work but the didn't let me know when they were coming. Much was left undone. No mulch cleanup in bed by front door, in bed between steps and grill and there was no edging between the stones along one of the beds. After much back and forth, they came and did the clean up by the front door but never called/returned to do the other two items. While I was willing to forgive the missed hedging as they had hedge an area that wasn't quite part of the deal, I was very annoyed that they didn't finish the mulch and weed clean up in the small bed between the grill and steps. I am most annoyed after having paid them 180 per square yard of mulch and hedging I STILL need to buy mulch and complete the job.

they came when they said they would. They did a nice neat job of taking down the trees and they cleaned up well when they were done.

Great. Because it was supposed to rain, they actually showed up early

Owner was responsive to my request for an estimate and worked around my schedule which was greatly appreciated. Work estimate was very reasonable compared to other estimates I had received for the same work. Crew arrived on time and did an excellent job removing the hemlock which was in a fairly difficult place to access. Cleaned up the site nicely, did a great job pruning the spruce. Even pruned more than I had expected and left it looking great. Work was done on time and in timely manner. Definitely recommend and will likely be using for future projects.

Once they were here, the tree work was done promptly and expertly. They came first to assess the work needed and determined that their equipment couldn't go through our fence gate, so they decided to climb the trees to perform the work, which they did without a problem. They also provided an assessment on other trees around our property to make sure we didn't have any concerns about falling tree limbs, etc. The only hiccup on the process was scheduling as it was hard to get an initial commitment on the scheduling to begin with and there was a misunderstanding as to when they were going to come to perform the service (they didn't have the job scheduled the day we were told they'd be coming). It took some back and forth (and time) to finally get the work scheduled, but we were able to get it done at a reasonable time frame.

They are one of the few companies in this industry that 1)communicate very well, 2) show up when they say they are going to, and 3) stay on the job until it's finished. Bud Manning (the owner) really cares. His crews are very conscientious. Some of the work was done with a price quote prior, and some was done time and material. In both cases I was treated very fairly. This is a great company and I recommend them without reservation.

I made initial contact with the company through the contact form on their website. Afterwards, I talked with a lady on phone to have someone come out and give an estimate. The three things I needed done were: 1. regrading the front yard 2. raising the front path, which floods 3. a rock garden or stone wall-- I have a ton of stones from the well digging. When the owner came out, it was clear he hadn't read any of the project notes and didn't want to be there. I explained about the regrading and the flooding front path, but he interrupted me multiple times to ask if I wanted lawn put in and to ask where all the stones I have came from. Before I could even explain that I wanted the entire front yard redone as a garden, he told me that his landscape crew was booked for the rest of the year and my job was too small. He could have told me that on the phone. I regret taking time off from work to meet him.

Specialist in maconery. Did a superb job. Came back for fixing minor details. Highly recommended

Bud did a full regrade of back yard and then hydorseed where construction had taken place in the late fall 2014- due to lateness of application and tough 2014/15 winter most of seed did not take- he agreed to come back if it did not take and was true to his word and reseeded in early May 2015- very responsive and would use him again

They were very responsive and they did a fabulous job.

Installation at first glance was ok .The patio looked lovely. But installation was faulty and the first rain brought water into the house (even though Mr. Manning had assured it would not happen) and eventually it got bad enough that my hardwood floor buckled and had to be replaced. Mr Manning became very difficult to work with denying any responsibility. I had several contractors look at the installation and all said it was faulty and caused the damage. He finally came out and repaired the installation but repeated requests to pay for the replacement brought nasty phone calls from him. I finally sent him an email saying I was going to small claims court which really angered him. Then he called saying his lawyer advised him to offer me $1000.00 not to seek legal action. I took it, even though the replacement cost $4000.00. I was tired of dealing with him.

The company accidentally damaged a pine tree and landscaping bushes along the property line between the two houses while trying to back up their truck into a space that was too small for it. The damage to the landscaping is not the reason I'm writing though. The reason that compelled me to put a note here is the attitude of the workers and the owner. When I pointed out to the crew that they damaged the bushes, the driver of the truck looked at me and laughed and said and quot;whatever, I'll call the boss manand quot; and laughed as he walked away. I called the company and left a message on their answering machine. 30 minutes later my doorbell rang, and less than 30 seconds after the bell rang, someone was pounding incessantly, and clearly angrily on my front door. The owner came by and heatedly told me that the bush wasn't mine and I shouldn't be concerned about it. I explained to him that the bush actually was planted with the roots on my property and said I didn't agree with him. The man was extreamly rude to me in his tone of voice during the rest of the conversation and then said and quot;I dont need this drama. We'll fix the plant as best we wantand quot;. I then explained to him how his worker was disrespectful to me. He said he talked to the worker and that and quot;he [the worker] had never talked to meand quot;. I said that was not true, and he went to get his employee. As he walked away he mumbled just loud enough for me to hear him swearing and calling me not so nice names. Apparently the disrespectful employees take their example from their boss.

My inquiry for a bluestone patio installation, stairs did not make it past the receptionist. While the company advertises online and on Craigslist, they apparently do not want business and have terrible customer service - as my job is too small for their consideration. I had cash in hand to pay for the work - and couldn't even get anyone to have a direct conversation.

They came in and gave us a quote. They were good at telling us exactly how long it would take. They were very neat and organized. They didn't disturb anything else and took all of it down very carefully. They did a good job, they stay within the boundaries, chipped all the wood and cleaned up nicely afterwards. The workers were very good and very thorough. They knew exactly what they were doing.

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I would not use them ever again. It just did not go well. It was sloppy. They broke things. It was not good. It wasn’t horrible. They did what I hired them to do, sort of, but it was unpleasant.

Manning tree service was professional from beginning to end. I had called several other local tree companies after the 10/2011 snowstorm. My calls were either not returned or in one case an appointment was not met. I called Manning on a friend's recommendation. We setup an appointment to review the work. Bud Manning showed up on time and worked through an estimate on the spot. I scheduled the work a few days later. The work was scheduled. Manning showed up on time on the scheduled day. The crew did the work fairly quickly. They did the work precisely as outlined in the contract. There was minimal damage to the lawn in spite of the need to drive a bucket truck or back a chipper onto the lawn. The crew cleaned up thoroughly on completion. I cannot comment on the cost as I wasn't able to get an estimate from any other local companies.