Stairhopper Movers

Moving Companies, Storage, Piano Movers

About us

Stairhopper Movers is proud to be Boston full service moving and storage company the of choice for many discerning customers, both residential and commercial. We are fully licensed, bonded, and insured so you'll have no worries about safety and reliability. (MDPU # 31321, DOT # 1696867, MC # 623045). Stairhopper Movers is a valued member of the Better Business Bureau (BBB) with an A + rating!! We also have been awarded Best of Boston in 2006 - 2007 and in 2010, Talk Of The Town awarded us "Excellence in Customer Satisfaction"- 5 star rating. We are specialized in: Local and Long Distance Moves, Residential and Commercial Moves, House / Apartments moves, Assisted Living Relocation, Corporate, Office Moves, Short and Long Term Storage in our Secure and Climate Controlled Storage Facility, Professional Packing and Unpacking Services, Loading and Unloading Services, Free Estimates, Packing Materials Delivery. We know that a successful move starts with one simple call. We take upon the responsibility of moving your goods so you can concentrate on more important things in life. We offer highly competitive rates and a variety of professional moving services. Every single member of our team will take pride in moving you to a new company location or residential property and every relocation we do gets unique attention and the highest quality customer service.

Business highlights

23 years of trusted experience
Family Owned & Operated

Services we offer

Moving & Storage, Local & Long Distance Movers, Full Packing & Unpacking, Loading & Unloading.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.91,031 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 951-975 of 1031 reviews

Meg M.
10/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: They were great! Prompt, efficient, polite, and overall great company to work with.
Rating CategoryRating out of 5
Yes, I recommend this pro

James P.
10/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanne D.
10/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Moved two bedroom apt to house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Lauren D.
09/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

John P.
09/2015
3.0
moving companies
  + -1 more
.
Description of Work: I have a very small moving job, essentially moving a first-floor bedroom in my house to the second floor and then moving a bed, dresser, and desk from my basement to the first floor. Because we are living in the house, we need the moving done within a week. When selecting the Big Deal from Angie's List, I was asked to select up to three possible dates, which I did (requesting 9/23, 9/24, and 9/28). I received an estimate from the vendor, informing me that its services were only available in 3-hour minimum blocks, that it would charge me for time spent driving from Charlestown to Hingham and back and, most importantly, that the earliest it could move my stuff was 10/3. When I wrote back asking for an earlier date and expressing that my move was very small and wouldn't entail significant time from its movers, Stairhopper wrote back (somewhat curtly) and informed that 10/3 was the only option. Because this is too late for our move (we have a newborn and are desperately trying to get settled), I found a different, local company that can meet our timing. Because this is my home, I will not need moving services within the 6-month lifetime of the Big Deal I purchased, and I would like a refund.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Stairhopper Movers
Thank you [Member Name Removed] for your feedback. The min 3 h charge and the travel time were clearly specified within the quote you received from us. As a note, the fine prints of any Deal should be read before being purchased as well as checking availability with the moving company for the desired moving dates as all our terms and conditions are clearly listed and the availability it's subject to change with any incoming call or email. Also, buying a Deal doesn't secure a spot within our moving schedule and it's not reserving a specific date. Thank you again for considering us for your relocation and I'm sorry we were not able to accommodate your move.

Tracy P.
09/2015
1.0
moving companies
  + -1 more
unknown
Description of Work: They stole my jewelry

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

Response from Stairhopper Movers
Dear {Member's name} thank you for taking the time to review our company however we would like to clarify the fact that we don't steal. First of all, we don't move jewelry and as clearly listed on our website and part of our terms and conditions listed on the Bill of Lading: jewelry, documents, passports, family photos, keys, remote controls, etc. should be removed prior moving and regardless we don't carry any liability for such items as we have no knowledge on the contents of the boxes we move neither the conditions of the packed items. This is a matter of liability for any moving company. As a note, we also do background checks on all our movers and the movers you had lined up for your move have been with us for the past 10 years with no such complains as you claim. Additionally, I feel very confident that based on all paperwork and inspections that were done before our moving crew left which was at the end of June when your move took place, what is claimed now, 3 months after the move, was not caused while in our care, custody and control and we can go to any court if need be to prove our innocence.

Media G.
09/2015
5.0
moving companies
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$700

Lauren C.
09/2015
2.0
moving companies
  + -1 more
unknown
Description of Work: I was moving in with my boyfriend so there were two stops involved. They said they would arrive between 2-4 and they arrived at 3:45. Everything in the Charlestown apartment was already packed in boxes and next to the front door and very minimal furniture (bedroom set and a treadmill) aside from the boxes were being moved. The treadmill took 3 men 45 minutes to figure out how to get it out of my apartment. After finally taking it apart and moving it outside, I made the mistake of leaving them to meet them in Southie. They took an hour to get from Charlestown to Southie when it should have been a 15 minute drive and didn't answer my phone call when I called them to ask them about their whereabouts. Upon their arrival in Southie, I left my boyfriend's apartment since he was there, however, he ended up leaving 2 car loads full (he didn't have to be out of his apartment that day however that was the original intent) because they took way too long to move what he did have them move and knew that we were getting charged by the hour. Then when they finally arrived to our final destination in Dorchester, they were lazy and slow and it took them another 45 minutes to reassemble my treadmill after which they left wires hanging out and lost the safety key so the treadmill was no longer useful until I was able to replace the safety key. The only good thing Stairhoppers did was give me a $20 credit for my safety key. The quote they had given me was half the price of what we paid (not including the tip that they didn't deserve to get). Will not use them again.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0

$1,000

Brendon M.
08/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: They were prompt and reliable and moved all of our the belongings in our house without any issues.
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard H.
08/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: The mover was excellent in all ways. The reason I would not use them again is that their base of operations is about 35 miles away. Thus 50% of my purchased time was absorbed by travel time. This was one of Angie's List "deals"---Three hours of moving for $XXX. Angie's List did not disclose to me how far away the mover was, and I was not very happy about that.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$515

Judith S.
08/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: They moved contents of small apartment in North End to western suburbs. They arrived early and worked efficiently. They lowered over sized box spring from fourth floor window. The only confusion arose because I did not understand that I was supposed to get parking permit from city. Ultimately it was a non-issue. I'd use Stairhoppers again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Marcia L.
08/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: They picked up a couch and 2 livingroom chairs in Cambridge, wrapped them well and delivered them into my Danvers home where I wanted them placed. |They also removed the old couch to the outside for me. It was a positive experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

M G.
08/2015
5.0
moving companies
  + -1 more
Excellent
Description of Work: Mover

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Khiem N.
07/2015
5.0
moving companies
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,000

George F.
07/2015
5.0
moving companies
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Imani E W.
07/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Moved appliances and furnishings to two destinations

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$770

Carrie T.
07/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: They were efficient, friendly, punctual, and extremely careful with our belongings. Stairhoppers got everything safely from point A to point B and took extra care to wrap furniture nicely and even put blankets down in our new place to protect the hardwood floors from all the traffic in/out. I would definitely recommend them and would absolutely go to them again! Also, they were extremely helpful and accommodating during the booking process. Kudos to both their administrative folks and the movers themselves for a great experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela A.
07/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Helped me move from Framingham to worcester. They were very reliable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Adrian Y.
07/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Professional movers who helped us move within the city. Excellent organization, and friendly staff. They took good care of our piano, and were efficient throughout, not wasting a single minute. Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

June S.
07/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: The moving crew worked diligently to get all my furniture out of the apartment and into my two story home. They really hustled to get the work done. Sometimes, they worked too fast, especially when installing the washer and dryer. They weren't as careful as I expected them to be with the connections. Overall, the job was done satisfactorily.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

John M.
07/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: In house moving, moved a heavy treadmill from 2nd floor to basement and moved contents of bedroom so room could be rehabbed. Will soon have them again to |move furniture back

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN P.
06/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: They moved the contents of my office in Boston to my house in the suburbs. They arrived on time and were very courteous and efficient. They worked at a good pace. Everything was handled carefully. Nothing was damaged. I was very happy with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Francisco B.
06/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: I was very happy with this Stairhopper. They were very professional on the phone when arranging the move into storage, with a very fair price, and the people who arrived at my home was also professional, courteous and efficient. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

CHRIS M.
06/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: These guys worked their buts off!! They were on time, called before hand to confirm, called while in their way. They were fast, clean, and very careful. I used them to pack a pod, and when I unpacked nothing had shifted, and not a single item was damaged. I wouldn't hesitate to recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Chris P.
06/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Contact information

20 Harvard Street, Boston, MA 02129

http://www.stairhoppers.com

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 4:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
Listed
Trade License Locale
MA
Trade License Authority
Massachusetts Department of Public Utilities - Transportation Oversight Division
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Storage,
Piano Movers

FAQ

Stairhopper Movers is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 4:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Stairhopper Movers accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Stairhopper Movers offers free project estimates.
No, Stairhopper Movers does not offer eco-friendly accreditations.
No, Stairhopper Movers does not offer a senior discount.
No, Stairhopper Movers does not offer emergency services.
No, Stairhopper Movers does not offer warranties.
Stairhopper Movers offers the following services: Moving & Storage, Local & Long Distance Movers, Full Packing & Unpacking, Loading & Unloading.

Contact information

20 Harvard Street, Boston, MA 02129

http://www.stairhoppers.com

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 4:00 PM