Stairhopper Movers is proud to be Boston full service moving and storage company the of choice for many discerning customers, both residential and commercial. We are fully licensed, bonded, and insured so you'll have no worries about safety and reliability. (MDPU # 31321, DOT # 1696867, MC # 623045).
Stairhopper Movers is a valued member of the Better Business Bureau (BBB) with an A + rating!! We also have been awarded Best of Boston in 2006 - 2007 and in 2010, Talk Of The Town awarded us "Excellence in Customer Satisfaction"- 5 star rating.
We are specialized in: Local and Long Distance Moves, Residential and Commercial Moves, House / Apartments moves, Assisted Living Relocation, Corporate, Office Moves, Short and Long Term Storage in our Secure and Climate Controlled Storage Facility, Professional Packing and Unpacking Services, Loading and Unloading Services, Free Estimates, Packing Materials Delivery.
We know that a successful move starts with one simple call. We take upon the responsibility of moving your goods so you can concentrate on more important things in life. We offer highly competitive rates and a variety of professional moving services. Every single member of our team will take pride in moving you to a new company location or residential property and every relocation we do gets unique attention and the highest quality customer service.
Business highlights
23 years of trusted experience
Family Owned & Operated
Services we offer
Moving & Storage, Local & Long Distance Movers, Full Packing & Unpacking, Loading & Unloading.
I was under the impression I could use this Big deal toward boxes and moving supplies but I was informed after that I cannot.
Description of Work: $50 for $100 Worth of Moving Services. Nothing was none.
Rating Category
Rating out of 5
Yes, I recommend this pro
$50
Matthew R.
03/2015
5.0
moving companies
 + -1 more
I have had bad experiences with movers in the past. The three guys (Sabian & his team) were excellent - great service and very nice guys - we wanted to hang out with them afterwards, but they had to go! Diana was also a pleasure to work with. No surprises on the cost -- and their name really speaks to their abilities on stairs - we moved into an 1836 building with steep, circular stairs - and hiring them was my objective because I wouldn't want to move our heavy pieces. They did it with smiles on their faces. Thanks guys! ~Matt and Hope
Description of Work: Moved all our 2 bedroom furniture out of a storage unit in Charlestown, and up three flights of stairs into our new condo!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Rene T.
03/2015
5.0
moving companies
 + -1 more
If moving experiences can be good, then this one was very good! Mona the dispatcher was always responsive and solution oriented, the moving team was courteous, professional, and hard working. They showed up 7.30am on Easter Sunday and did not stop working until 1.30am Easter Monday. I am quite sure they worked the day before and probably had to work Monday as well. They provided a partial pack and move and not a single box was lost (I have had many moves and have lost items in about 50% of them). They even help set up our beds so we could spend the night at the house. Would highly recommend them.
Description of Work: Moved my house on Easter Sunday!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
GREG J.
03/2015
5.0
moving companies
 + -1 more
I was going to use different movers recommended by a friend. But responsiveness was poor and then estimate was ridiculously high. I found Stairhoppers on Angies List and chose them because of the good reviews. We were very concerned about getting out of the apartment because it was February 2015 in Boston. Clarendon Street was down to one lane, huge snow banks blocking the sidewalks. On the day of the move we were lucky enough to have a space open up down the street from our building. The 3 men from Stairhoppers were just great - practically ran up and down the 2 flights of the stairs. All the furniture was professionally wrapped in blankets. At one point the garbage truck came and they had to move the truck, which turned out to be stuck in a snow bank! But they handled it and completed the move. Price was reasonable and turned out to be a little less than the estimate. So we were fairly charged for the amount of time it took. I would absolutely hire them again.
Description of Work: Moved us from studio apartment in South End to condo in South Boston.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Wendy A.
02/2015
3.0
moving companies
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The packing service was excellent. They showed up exactly on time, and worked very hard and efficiently to get everything ready to move the following day. They packed everything in a secure way, without being excessive with the supplies (which come at an itemized cost.) I was extremely impressed with this packing service, and it was worth every penny! The movers (a different crew of 3) showed up on time at 8 AM the next morning. My move was estimated to take 6 hours, although I realistically expected it would take longer than that. However, I was not prepared for it to go for 21 hours like it did!!! The movers worked hard, taking practically no breaks in such a long shift. By 10 PM, when it was clear that we weren't even close to done, my husband and I jumped in and were moving as much as the moving crew. The movers were always polite, careful, and were dedicated to getting the job done. My issue is that this was clearly not the right staffing model for my move, and it seems like Stairhopper should have known better. I was upfront that we had a fully furnished 4 bedroom house with 4 people. While we don't have an excessive amount of belongings, it is simply a lot of stuff. The 3 person, 1 truck crew that Stairhopper sends for a 1 bedroom apartment move simply wasn't sufficient for a 2000+ sq ft house. I don't object to the cost (my stuff clearly required that much labor), but it took entirely too long and required way too much labor by my husband and I. Stairhopper packed us, so they knew exactly how much stuff we had. They should have asked at that point whether we wanted a second crew or a bigger truck if our estimate was no longer appropriate. Minimally, at the point where we had passed the 6 hr estimated time and were not even half way through the rooms yet, they should have requested back up.
Description of Work: Packed and moved my 4 bedroom home to a new house 1 mile away.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$4,000
brian T.
02/2015
4.0
moving companies
 + -1 more
It was good. We've used them before.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$297
Savin M.
02/2015
5.0
moving companies
 + -1 more
This was my first time ever using a moving company in Boston and my experience was excellent! I was in a fourth story apartment and moving to a second story condo (so there were many stairs involved). When speaking to my family and friends I told them I was quoted for 5 hours to move everything. No one could believe it: "They are hourly and will turn it into a 10 hour job". Nothing could be farther from the truth. The two guys sprinted up the stairs to get the next object to move. Even in the summer heat. The guys were also extremely polite. When I was given the 2 hour window of 2-4 ( since I was the second job), they made sure the call me and let me know a closer window which was 3:30. It was nice to have this window, as I was desperately afraid I would be at the new place organizing and packing and they would just appear. I am so glad that I had this great of a moving experience, it was worth the money to have professional men moving my belongings. They were very considerate of all of my stuff, and I could not have asked for a better experience. THANKS FROM THE BOTTOM OF MY HEART!
Description of Work: local job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Roy G.
02/2015
5.0
moving companies
 + -1 more
theyThe move with Stairhoppers went incredibly smoothly. They moved everything out of our apartment in just over an hour, working quickly and asking questions if they were unsure of anything. It was great after doing so much preparation for the move to just sit back and watch them work their magic. Our new house has about 25 stairs to the entry and it was freezing out. The guys worked quickly and smoothly once they arrived. I was able to stand at the door and tell them which room/floor the various boxes and pieces would be going. Unfortunately, our box spring would not fit upstairs, and they were going to attempt to get it through the window, but the dimensions just did not work out. They were very thorough in their attempts to make that happen. I would highly recommend these guys!
Description of Work: Moved us from a first floor apartment in Cambridge to a 2-floor (plus attic & basement) house in Medford
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Thomas Q.
01/2015
5.0
moving companies
 + -1 more
They handled it well. They were professional, called me right back, but unfortunately they are too far away and there would've been extra charges to move me from my house.
Description of Work: I purchased a deal for $330 for a 24 ft. Moving Truck and a 3 Person Crew for 3 Hours
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Dan C.
12/2014
5.0
moving companies
 + -1 more
We found them on Angie's List. They did a pretty good job, and they were quick. They were friendly, and they didn't break anything. We were moving during the rush, when all of the college kids are coming to school, so it was expensive.When I looked them up on Angie's List, their normal cost is about $500 or $600. It was $1300 during the fall rush.
Description of Work: We used Stairhopper Movers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Tiffany M.
12/2014
3.0
moving companies
 + -1 more
The movers were punctual. Arrived on time and immediately began work after we walked through the house. Unfortunately, the process took much longer than they originally planned. Also, taking items out of the apartment, they 1. broke the screen door and 2. bent our expensive mattress which caused the bottom to rip down the middle. The screen door we let slide. We didn't realize the mattress was ripped until the movers had left and we went to put together our bed. Bringing items into the new house, they were good about putting paper down to not scratch the floors and moved quickly. Unfortunately they did scratch a few ceilings with couches, which left paint stains on the sofa. Also, between locations the movers took over 30 minutes longer to get to the house than we did. I assume they took a lunch break, which we would?ve been fine with, but they did not let us know that it was happening. Overall we were happy we hired someone so we didn?t have to move ourselves, but we would not go with these movers again.
Description of Work: Providing moving services from a 2nd floor 2 bedroom apartment to a sinfle family home
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$980
Richela S.
12/2014
5.0
moving companies
 + -1 more
Fabulous! They wrapped the furniture in padded paper, seran wrap, and then blankets. I have never had that kind of excellence in packing my things. They were polite, fast, and had all the right equipment. I have moved a lot in my life and this company was outstanding! I would highly recommend them!
Description of Work: They picked up my belongings on November 11th at my home in Salem, MA and deposited them in Augusta, GA at a storage unit on November 13th.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Sheila L.
11/2014
5.0
moving companies
 + -1 more
They were wonderful. They stayed to help me set up my apartment. Could not have asked for nicer or more professional crew. Thank you!
Description of Work: Put bed together. Put dining room table together, put down rugs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$930
karen V.
10/2014
5.0
moving companies
 + -1 more
I used Stairhoppers few days ago to move from a 1 bedroom apartment in Chinatown to a house in Charlestown. and I can't recommend them enough!!! I've had prior moves that were nightmare experiences, it was an incredible relief that this one went well, the company is an absolute pleasure. They were on time, fun, hard working, looked professional and just generally a great bunch of guys. They didn't stop working in the 4 hours the move took and were just so helpful, even when I changed my mind about how I wanted things arranged. If you are moving in Boston, go with these guys.
Description of Work: Great service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Pin L.
10/2014
5.0
moving companies
 + -1 more
I used Stairhopper Movers when moving to Boston. The workers were personable, yet pros at the same time. Confirmation call was appreciated, as was another call when they were on the way...that's good customer service. Although I was only moving the contents of a one bedroom apartment, they did it carefully and in very fast time. They took the stress out of moving because it's obvious they know they are doing. I was impressed with their process and in no time were off and ready to unload. Big relief, starting at stacked boxes and furniture I was imagining all kinds of things that could have gone wrong. Once the movers packed everything, I knew I was that much closer to my new home. Without a doubt I would recommend Stairhopper Movers to anyone who need help getting about Boston.
Description of Work: Fabulous Movers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Betty W.
10/2014
5.0
moving companies
 + -1 more
We were a bit concerned at their initial estimate of the amount of time (for 2 trucks and crew of 4 for $205/hr) it would take to move us, which was based on information we provided them via email, but they finished the job in half the estimated time (your mileage may vary). We also appreciated the 5% discount for paying them in cash at the end. Also note that in addition to the time actually spent moving you, they will charge for the time it takes for them to arrive from and return to their Charlestown depot to/from your sites. The crew was very professional and quick. They wrapped all furniture well with blankets and caused no damage. They also helped us reassemble a large bookcase, and took apart/reassembled a futon couch frame to get it into an upstairs room with a tight turn. The one think that surprised me was that instead of reusable straps they used rolls of tape to secure blankets - be aware that you will be charged separately for those. They left a number of half-used rolls behind, so we are using them up for sealing other boxes. I hope to never move again, but if I do I would use them.
Description of Work: Moved furniture and pre-packed boxes from Malden to Arlington MA
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
marlo C.
10/2014
5.0
moving companies
 + -1 more
My boyfriend and I moved together. I found Stairhoppers originally on a different website and called for a pricing estimate. We made the right choice. Everything went as planned. We were contacted a day before the move to confirm details and again about an hour before the arrival. Both guys worked extremely hard, and were very, very careful with my things. I never realized it before, but everything I own is incredible FRAGILE! I have a glassware collection that I was very concerned about, but nothing was damaged at all. I would recommend Stairhoppers for their fair prices, courteous moves and attention to even the tiniest details. I was a nervous wreck, but all went as smooth as could be hoped.
Description of Work: great experience
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Christine D.
10/2014
5.0
moving companies
 + -1 more
Things went very smoothly. Everything was handled delicately, breakables and large items were all wrapped in soft padding, and nothing was damaged or scratched in the process. Overall we were very happy with Stairhopper and would recommended them to others.
Description of Work: Moved our belongings out of our apartment to our condo a few blocks away.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
carol C.
10/2014
5.0
moving companies
 + -1 more
I chose Stairhopper Movers because the girl at the office was very informative about the details of my move and upfront about costs, as well as giving me some good advice to use even if ended up not choosing them. That kind of help is invaluable. Coming to Boston from Maryland was very daunting and Stairhopper helped make the process smooth. Items were packed with extreme care, including my 60'' plasma television (triple-wrapped and secured in the truck), delicate lamps, furniture that really means a lot to me. Lots of care shown, which settled my nerves quite a bit. Unloading they had a checklist of 214 items that went on the truck come right off of it. Do your homework when you choose your moving company, I did and I'm thankful Stairhopper was there.
Description of Work: moving from Baltimore MD to Boston MA
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Isin B.
10/2014
5.0
moving companies
 + -1 more
We moved twice; to the storage then from the storage to our house. The first crew was fantastic. Requested the same people but unfortunately we could not. The second crew was ok. This move took so much longer than the previous one, not as professional as the previous ones.
Description of Work: -
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Beth K.
09/2014
5.0
moving companies
 + -1 more
The Stairhopper people arrived right on time. They were very careful in the way they handled all of the items being moved. They took the time to wrap a lot of items so that there would be no chance of damage. They were mindful of everything that was marked fragile. The pick up was done in Boston on Monday and everything was delivered in Akron on Tuesday. This company was great to us - price was fair and services provided just as promised.
Description of Work: This service was moving household items from Boston, Mass to Akron, Ohio
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,650
Diane S.
09/2014
5.0
moving companies
 + -1 more
The deal just didn’t work out for me because the time frames would not work.
Description of Work: I purchased a deal for a 24ft. moving truck and a 3 person crew for 3 hours.
Rating Category
Rating out of 5
Yes, I recommend this pro
$330
Merrill C.
09/2014
1.0
moving companies
 + -1 more
Provider's quote was $775 compared to the "deal" of $330 - provider charges from their door back to their door, and was quite a way from actual move location, with only one office, so their transit time to/from the job made their quote over 2X the deal price!!!
Description of Work: Provider would not supply the service purchased, and relied on their "quote" system unrelated to the deal purchased. The advertised "deal" was misleading, unfair and deceptive. Stay away in my opinion!
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
$775
Response from Stairhopper Movers
The deal will buy the first 3 h of the move at $ 330.00. The total at the end of the job will be based on the actual number of hours worked. So if the total time of your move including the travel time will take 5 h, the first 3 h would have been paid through the deal and the remaining 2 h will be paid at the normal hourly rate that was provided in the general quote you received. Unfortunately, we can not waive the travel time since the movers get paid that way. The deal will serve it's purpose since it's a deal but it doesn't mean the entire move will be covered under $ 330.00 deal you bought since you're moving a lot more stuff that can not be moved in the 3 h deal.
Matt S.
09/2014
5.0
moving companies
 + -1 more
Movers were professional, very responsive, and prompt. Everything went smoothly. They had to be very creative, too, when maneuvering our couch. We'd use them again.
Description of Work: Moved us a few miles to our new house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Jason G.
08/2014
5.0
moving companies
 + -1 more
Movers came right on time and worked methodically for the entire move. They took care of everything and moved quickly. We went from Quincy to Somerville, and the movers made it in the same time I did. They were very nice and professional. I used the three hour coupon, tacked on another 2.5 hours for the move and their drive from warehouse and to warehouse, plus all the tape and materials they added to my stuff and it totaled around $800 (155 an hour without coupon) without tip.
Description of Work: Moving services from Quincy to Somerville for a 1 br couple with a ton of stuff
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Service Categories
Moving Companies,
Storage,
Piano Movers
FAQ
Stairhopper Movers is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 4:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 4:00 PM
Stairhopper Movers accepts the following forms of payment: American Express,Discover,MasterCard,Visa